Excellent Customer Service Jobs in Washington DC
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Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.
Senior Manager of Strategy and Insights
Company: [solidcore]
Location: Washington DC
Posted Jan 16, 2025
solidcore is seeking a Senior Manager of Strategy and Insights to collaborate with cross-functional teams, developing insights and actionable recommendations for the executive team. The ideal candidate will possess strong analytical and project management skills, along with experience leading cross-functional teams. The role is based in Arlington, Virginia, and offers a competitive salary, flexible PTO, and comprehensive benefits. The company is committed to social justice, diversity, equity, and inclusion.
Test Engineer
Company: Red Gate Group
Location: Washington DC
Posted Jan 16, 2025
The Red Gate Group, a Service-Disabled Veteran-Owned Company founded in 2006, is seeking a skilled Test Engineer to support the Defense Threat Reduction Agency in Reston, VA. The role involves collaborating with the software development team to validate, document, test, and deploy applications, ensuring high-quality solutions are delivered efficiently. The ideal candidate should have 4+ years of experience as a software tester, expertise in creating test cases, test suites, and automated test scripts, and experience with Agile SDLC and CICD pipelines. The company offers comprehensive benefits, a culture of growth, and work-life balance.
Records and Information Management SME
Company: Savan Group
Location: Washington DC
Posted Jan 15, 2025
Savan is hiring a Records and Information Management RIM Subject Matter Expert SME for its service line. The role involves project execution, stakeholder management, and business development. Key responsibilities include consulting on RIM program enhancements, implementing strategies for improved records management, developing policies aligning with federal regulations, educating stakeholders on RIM practices, and engaging in project execution with cross-functional teams. Qualifications include a Masters degree in a related field, 7+ years of RIM consulting experience, strong communication skills, comprehensive knowledge of federal records management laws, and ability to acquire a Public Trust clearance. Preferred qualifications include experience with electronic records management technology, policy development, and hands-on experience with records inventories. The role is hybrid in Washington DC with quarterly travel to Texas. Compensation is fair and competitive based on industry standards, experience, education, skills, and geographic location.
Data Architect - 100% Remote (REF1574W)
Company: Citizant
Location: Washington DC
Posted Jan 16, 2025
Citizant, a leading provider of professional IT services to the US government, is seeking a Data Architect to join their remote team. The role involves collaborating with stakeholders, designing and maintaining scalable data models, defining data standards, and staying updated on industry trends. The ideal candidate should have a minimum of 10 years of experience in data management and architecture, strong SQL proficiency, and knowledge of data integration techniques. Familiarity with cloud-based platforms and Agile Teams is a plus. A Masters Degree in Computer Science or a related field is required, along with the ability to obtain a Public Trust Clearance and US Citizenship.
VP, AI
Company: Get Well Network
Location: Washington DC
Posted Jan 16, 2025
Get Well is seeking a Head of AI to lead their growing team. The ideal candidate will apply deep AI and ML knowledge to inform product development and delivery across the Get Well portfolio. They will partner with internal teams to ensure products evolve with the healthcare market, leveraging AI technologies to create disruptive products. The role involves overseeing AI strategy, collaborating with product and engineering teams, and leading international teams. The candidate should have a strong technical background, experience in healthcare technology, and understanding of healthcare AI regulations.
Director of Lifecycle Marketing
Company: [solidcore]
Location: Washington DC
Posted Jan 16, 2025
Solidcore is seeking a Director of Lifecycle Marketing with 7+ years of experience in the fitness, health, and wellness industries. The role involves leading client journey initiatives, managing CRM and CDP platforms, and developing data-driven strategies. The ideal candidate will have expertise in CRM platforms like Braze or Klaviyo, strong analytical skills, and the ability to work in fast-paced environments. The position offers a competitive salary, flexible PTO, and comprehensive benefits.
Full Stack Developer
Company: Red Gate Group
Location: Washington DC
Posted Jan 16, 2025
The Red Gate Group, a Service-Disabled Veteran-Owned Company founded in 2006, is seeking a skilled Full Stack Developer to support the Defense Threat Reduction Agency in Reston, VA. The developer will have the opportunity to shape transformative systems from the ground up in a fast-paced agile environment. The ideal candidate should have 5+ years of experience in software development, expertise in backend development, TypeScript or JavaScript, Node.js, SQL, API development, and Agile methodology. Additional qualifications include experience with React, Next.js, testing frameworks, code quality tools, user authentication workflows, ORM packages, and knowledge of JIRA, Git, GitLab. The company offers comprehensive benefits, a culture of growth, and work-life balance.
24-1035: Technical Project Manager
Company: Navitas Business Consulting
Location: Washington DC
Posted Jan 15, 2025
Navitas, a leading digital transformation company since 2006, seeks a Technical Program Manager with Secret Clearance for a hybrid role in Herndon, VA. The role involves managing a team, resolving conflicts, ensuring project delivery on time and within budget, interfacing with engineering and customer teams, upselling products, and maintaining project documentation. The ideal candidate will have proven client-facing skills, software development experience, extensive project management experience, understanding of modern development technologies, strong facilitation and problem-solving skills, and a Bachelor's degree. Additional nice-to-have skills include Agile experience, product development best practices, solution selling, and business requirement design.
Finance Manager, Indirect Budget
Company: CIPE
Location: Washington DC
Posted Jan 15, 2025
The Center for International Private Enterprise (CIPE) is seeking a Finance Manager based in Washington DC. The role involves managing the annual administrative budget process, monthly departmental reporting, and analysis. The position requires a Bachelor's degree in accounting or finance, at least 5 years of nonprofit finance experience, and knowledge of GAAP and Federal Cost Principles. The ideal candidate should have experience with nonprofit budgeting processes, annual audits, and negotiating NICRA rates. The salary range is $90,000 - $115,000, and CIPE offers competitive benefits including medical, dental, vision, disability, life insurance, 401k, and more. CIPE is an Equal Opportunity Employer committed to diversity and inclusion.
Proposal Management Lead
Company: MicroHealth
Location: Washington DC
Posted Jan 15, 2025
MicroHealth is hiring a full-time Proposal Management Lead with extensive government proposal development experience. The ideal candidate should possess exceptional writing and editing skills, government contracting experience, and proficiency in various proposal submission systems. The role involves determining proposal concepts, developing proposal content, revising drafts, preparing graphics, and improving the proposal production process. The position is based in Vienna, VA, with a requirement to be onsite at least two days per week. The salary range is $100,000 to $120,000.
Knowledge Manager
Company: Red Gate Group
Location: Washington DC
Posted Jan 15, 2025
The Red Gate Group is hiring a Knowledge Manager to support the Defense Threat Reduction Agency in Reston, VA. The role involves leading the development and maintenance of KM systems, processes, and tools. The successful candidate will work closely with cross-functional teams to ensure effective leveraging of knowledge assets, create and maintain various deliverables, and manage the lifecycle of knowledge resources. Qualifications include 3+ years of experience in professional knowledge management, experience with technical manuals, SharePoint, Confluence, or Strapi, and an active TSSCI Clearance. Desired qualifications include experience with analysts, developers, and subject matter experts, technical writing, content strategy, and Content Management Systems.
Senior Strategy & Policy Writer/Analyst
Company: Corner Alliance
Location: Washington DC
Posted Jan 15, 2025
Corner Alliance, a growing consulting firm, is seeking a Senior Policy Analyst with 8+ years of experience. The role involves providing policy, programmatic, and business operations support, including conducting reviews of R&D investments, supporting impact statement development, and contributing to the introduction of cutting-edge technologies. The ideal candidate will have a background in homeland security, an active Top Secret clearance, and the ability to obtain SCI eligibility. The company offers a comprehensive benefits package and is committed to diversity and inclusivity. The approximate salary range is $100,000 - $120,000 annually.