Excellent Customer Service Jobs in Washington DC

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Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Classified Linux Administrator

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 15, 2024

The Aerospace Corporation is seeking a Classified Linux Administrator Site Reliability Engineer Staff III to perform operations and maintenance of multiuser computer systems in a classified environment, supporting rocket scientists with scientific and engineering analyses for critical national space assets. The role requires strong enterprise Linux expertise, programming/scripting skills, and experience with system security hardening and accreditation. The position is located in Chantilly, VA and requires a TSSCI security clearance and US citizenship.

MRI Technologist - Bellevue - FT/Evening

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Dec 15, 2024

The job involves providing high-quality patient imaging, specifically MRI, in accordance with physicians' orders. The role encompasses ensuring patient safety, maintaining equipment, and adhering to safety standards. Key responsibilities include performing quality images, developing films, evaluating images for technical quality, and providing patient education. The role also involves customer service, maintaining patient and employee safety, and general behavior expectations such as punctuality and teamwork. Basic qualifications include a high school diploma, certification as a Radiologic Technologist, and Basic Life Support certification. Preferred qualifications include MRI experience and experience with cross-sectional anatomy.

SUPPORT CONTRACTS MANAGER

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 15, 2024

This public notice flyer informs applicants about potential vacancies, specifying application procedures and requirements. It outlines conditions of employment, including citizenship, security clearance, and registration for Selective Service. Specialized experience is required, with a focus on contract management and oversight. The position may involve travel and requires a valid driver's license. It's a bargaining unit position under the Department of Defense Priority Placement Program.

Program Coordinator - Humanitarian Response Roster (deployment location TBD)

Company: Core

Location: Washington DC

Posted Dec 16, 2024

CORE Community Organized Relief Effort is seeking a dedicated Emergency Operations Program Coordinator to support their emergency response deployment team. The role involves conducting community assessments, implementing projects, and performing administrative tasks. Candidates should be prepared for rapid deployment and have experience in emergency operations or volunteer management.

Strategy & Transformation Consultant

Company: McChrystal Group

Location: Washington DC

Posted Dec 16, 2024

The Associate will be a direct contributor within the consulting business, enabling delivery at the highest possible level for partners and serving as a culture carrier. The Associate is integral in devising solutions to tackle dynamic challenges of clients and will be responsible for crafting high-impact deliverables. The Associate will employ analytical planning and tactical decision-making skills, manage projects and personnel, and support McChrystal Groups knowledge management efforts.

Principal Product Manager

Company: GEICO

Location: Washington DC

Posted Dec 15, 2024

GEICO is looking for a skilled individual to join their growing product team in a collaborative leadership role. The ideal candidate should have experience in managing large programs, be highly technical, and drive the sales experience. They should be a committed and energetic individual with excellent coaching and mentoring skills. The role involves working across stakeholders in technology, business, product management, and design to build and execute a best-in-class sales experience.

2025 Space Object Custody and Risk Analyst

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 15, 2024

The Aerospace Corporation is seeking a Space Object Custody and Risk Analyst to provide technical capabilities to support customers and address challenges in space situational awareness and space traffic management. The role involves contributing to various projects, supporting real-time operations, conducting technical deep dives, and developing timely and accurate reports. The company offers a competitive compensation package, comprehensive benefits, and a commitment to leadership development.

Senior Financial Analyst

Company: CoreView

Location: Washington DC

Posted Dec 16, 2024

CoreView is a Microsoft Gold Partner offering an end-to-end solution for M365 security governance and administration. They emphasize collaboration, ownership, respect, and empathy, and are committed to creating a diverse and inclusive global workplace. The Sr Financial Analyst role involves data management, analysis, and reporting.

Physician Assistant Family Medicine (Providence Medical Group - Eastern Washington)

Company: Providence

Location: Spokane Valley, Washington

Posted Dec 15, 2024

Providence Medical Group is recruiting a full-time Physician Assistant for their North Pines Primary Care Clinic in Spokane Valley, Washington. The role involves delivering patient-centered care in a team-based model, collaborating with various healthcare professionals. Ideal candidates should be flexible and open to innovative care strategies. Providence offers comprehensive benefits, competitive compensation, and qualifies for public service loan repayment programs. The Spokane metropolitan area, where the clinic is located, provides a high quality of life with clean air, affordable housing, and outdoor activities.

Masters Level Therapist - Child/Adolescent Therapist, Capitol Hill (f/t days)

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 16, 2024

The job description outlines the role of a Child/Adolescent Therapist, who will provide mental health psychotherapy services, including emergency and routine care. The therapist will conduct assessments, formulate DSM IV diagnoses, and develop treatment plans. They will also coordinate care, maintain ethical standards, and collaborate with a multidisciplinary team. The ideal candidate should have a Masters degree in a behavioral science, relevant licensure, and experience as a psychotherapist. Proficiency in various treatment models and managing caseloads are also required.

Staff Engineer

Company: Koalafi

Location: Washington DC

Posted Dec 16, 2024

Koalafi is a company that offers a mobile-based point of sale financing platform for retailers and their customers. They aim to transform the financing experience and provide a flexible way for customers to make payments. The company values innovation, trust, and ownership, and offers competitive compensation and benefits packages. They are looking for a Tech Lead for their mobile team to collaborate with designers, product managers, and other engineers to build a new system from the ground up.

Chapter Relations Specialist

Company: Association for Talent Development (ATD)

Location: Washington DC

Posted Dec 16, 2024

The Association for Talent Development (ATD) is seeking a Chapter Services Specialist to provide operational and strategic guidance to local chapters, develop resources to address content and skills gaps, audit chapter-related data, and promote ATD initiatives. The role requires a Bachelor's degree or relevant work experience, minimum two years of related experience, and excellent communication and project management skills. The position is a hybrid role with an office in Alexandria, VA, offering professional development opportunities, additional paid time off, and a wide range of benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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