Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Software Configuration Manager

Company: MAXISIQ

Location: Washington DC

Posted Nov 24, 2024

MAXISIQ is a company that advances the state of Cyber RDTampE by bringing together industry expertise and leveraging decades of operational experience. They are looking for a Software Configuration Manager to join their team, with a focus on defining the scope and objectives of the configuration management process.

Neurology Physician - Movement Disorders

Company: CommonSpirit Health

Location: Seattle, Washington

Posted Nov 24, 2024

Virginia Mason is seeking a board-eligible/board-certified Neurologist with movement disorders fellowship training. The Outpatient Neurology Department consists of 10 Neurologists caring for a wide range of neurologic diseases. The movement disorders section is rapidly growing with strong collaboration among various teams. The position offers a collegial work environment, resources like a PhD research program manager, clinical pharmacist, RN case management, and a social worker. The location is in Seattle's downtown campus, offering a mild climate and close proximity to outdoor activities. Benefits include comprehensive insurance, relocation assistance, flexible spending accounts, and more.

Product Manager

Company: Computercraft Corporation

Location: Washington DC

Posted Nov 24, 2024

Computercraft is looking for a dynamic Product Manager to join a team that helps develop and manage cutting-edge digital products at the National Institutes of Health NIH. The job requires experience in product management, agile environment, and technical skills. The compensation for this position will be based on the experience of the successful candidate.

Senior UX Designer

Company: Excella

Location: Washington DC

Posted Nov 24, 2024

Excella is a leading provider of Agile software development and data analytics solutions. They offer a range of benefits, including flexible work-life balance, top-of-industry medical and dental benefits, and opportunities for professional development. The company is committed to diversity and inclusion, and provides resources to support employee wellbeing and career growth.

Billing Processor

Company: Republic Services

Location: Washington DC

Posted Nov 24, 2024

The job description is for a billing position at Republic Services, a company that provides environmental services. The role involves preparing and processing bills, resolving billing discrepancies, and interacting with customers. The company values its employees and has a strong commitment to sustainability.

Financial Analyst II

Company: Red River

Location: Washington DC

Posted Nov 24, 2024

Red River is seeking a Financial Analyst II to join their growing team. The position will be responsible for financial reporting, forecasting, and budgeting. The ideal candidate will have a strong understanding of accounting principles, Excel skills, and experience in government contracting.

Staff Data Scientist

Company: Walmart Global Tech

Location: Washington DC

Posted Nov 24, 2024

The job posting is for a Data Scientist position at Walmart, requiring a Master's degree or equivalent in Statistics, Mathematics, Computer Science, or a related field, with 2+ years of experience in analytics. The job involves data source identification, data quality checks, data visualization, and model deployment, among other tasks.

Social Worker (MSW): UM/Discharge Planning, Bellevue - PT /10a - 8:30p

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 24, 2024

This job posting is for a Clinical Social Worker position that involves providing a wide range of services in a primary care or home health setting. The role includes conducting psychosocial assessments, counseling, case coordination, and advocacy for patients and their families. The ideal candidate should have a Masters degree in Social Work, relevant licensure, and at least one year of experience. Excellent communication skills, teamwork, and commitment to diversity are essential. Preferred qualifications include care coordination experience and familiarity with electronic charting.

Regional Operations Leader, CRMG- Insurance Advisory Solutions

Company: The Baldwin Group

Location: Washington DC

Posted Nov 24, 2024

The National Operations Leader Regional is responsible for developing workflows, processes, and timelines to support the business segment within their designated Operating Region. They will also design and support execution of reports and metrics, maintain a toolkit for Vanguard service delivery, and represent various users' interests in evolving the platform.

Telecom Project Manager - Cleared

Company: CDW

Location: Washington DC

Posted Nov 24, 2024

CDW is a leading technology solutions provider seeking a project manager with experience in telecommunications and a DoD Secret Clearance. The role involves managing stakeholders, negotiating changes, and ensuring project profitability.

General Neurology Physician

Company: CommonSpirit Health

Location: Seattle, Washington

Posted Nov 24, 2024

Virginia Mason is recruiting a BE/BC General Neurologist, with subspecialty interests welcome. The Outpatient Neurology Department consists of 11 Neurologists managing a wide range of neurologic diseases. They offer a collaborative work environment with regular conferences, research opportunities, and teaching roles. The position is outpatient call only in Seattle, with shared call responsibilities. Qualifications include a medical license in Washington, DEA, BLS, and BC/BE in Neurology. Benefits include comprehensive insurance, relocation assistance, disability programs, and more.

PSC Human Resources Generalist

Company: Devis

Location: Washington DC

Posted Nov 24, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and consulting services to federal, state, and local governments. They are seeking a Personal Services Contractor HR Generalist to support various human resources functions.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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