Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Capital One Software, Sr. Product Manager (Remote)

Company: Capital One

Location: Washington DC

Posted Nov 24, 2024

The job posting is for a Manager of Product Management at Capital One, seeking a candidate with experience in digital product management, who is passionate about marrying innovation with emerging technologies. The role involves driving project and program delivery, partnering with other Product Managers, and building change management and training materials.

Information Security Director - Application Security

Company: MassMutual

Location: Washington DC

Posted Nov 24, 2024

MassMutual is seeking an Application Security Engineer Director to lead and oversee the organization's application security strategy and team. The ideal candidate will have a strong background in application security, experience with secure software development, and a passion for continuous learning and collaboration.

Transaction Advisory Senior Associate, Operations

Company: Withum

Location: Washington DC

Posted Nov 23, 2024

Withum is a forward-thinking technology-driven advisory and accounting firm that empowers clients with innovative tools and solutions. They are currently hiring a Senior Associate in Transaction Advisory and are looking for candidates with a strong background in accounting and finance.

Manager, Corporate Development, Transactions

Company: Capital One

Location: Washington DC

Posted Nov 23, 2024

The job posting is for a Manager role in Corporate Development Transactions at Capital One. The ideal candidate will have excellent financial modeling skills, direct involvement in mergers and acquisitions, and strong problem-solving and analytical skills.

Transaction Advisory Manager, Operations

Company: Withum

Location: Washington DC

Posted Nov 23, 2024

Withum is a forward-thinking technology-driven advisory and accounting firm that empowers clients with innovative tools and solutions. They are currently hiring a Manager in Transaction Advisory and are looking for candidates with a strong background in accounting and finance.

Physician Assistant Family Medicine (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Everett, Washington

Posted Nov 23, 2024

Join a compassionate group of providers as a part-time physician assistant in the Providence Medical Group Northwest Washington Primary Care. This role offers a supportive work environment, opportunities for growth, and a flexible schedule. You'll work with 8 clinics, build connections with peers, and remotely support Primary Care clinicians. The position requires 3 years of experience and offers compensation between $129,480 and $147,680 per year. Everett, the location, provides a high quality of life with scenic views, industrial history, and diverse entertainment options.

Applied Data Science Associate - Federal

Company: DataRobot

Location: Washington DC

Posted Nov 23, 2024

DataRobot is a leader in ValueDriven AI, offering a unique and collaborative approach to generative and predictive AI. The company provides a complete AI lifecycle platform that interoperates with existing investments in data, applications, and business processes. The Applied Data Science Associate program is designed to train individuals to become Customer Facing Data Scientists in approximately 6 months.

Urologist (Pacific Medical Centers - First Hill Clinic)

Company: Pacific Medical Centers

Location: Seattle, Washington

Posted Nov 23, 2024

Pacific Medical Centers is recruiting a Full-Time Board Certified/Board Eligible Urologist for a collaborative role in Seattle, Washington. The position involves clinic visits, procedures, surgical cases, and on-call coverage. The practice offers a supportive environment, diverse patient panel, established referrals, and competitive compensation ($390,063 - $606,174 per year). Seattle, the Pacific Northwest's largest urban center, provides a high quality of life with a robust economy, excellent schools, and a vibrant arts and outdoor scene.

Sr Associate, Global Trade Compliance

Company: NOVAVAX INC

Location: Washington DC

Posted Nov 23, 2024

Novavax is a biotechnology company committed to helping address serious infectious diseases globally through the discovery, development, and delivery of innovative vaccines. The company values balance, encourages growth, and recognizes employees as their most important asset.

Gastroenterologist Physician

Company: CommonSpirit Health

Location: Silverdale, Washington

Posted Nov 23, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is recruiting a BC/BE general gastroenterologist for Tacoma and affiliated hospitals. The position offers a collegial, multidisciplinary environment with high-quality, evidence-based, patient-centered care. The Center for Digestive Health, a destination program for digestive health concerns, provides over 76,000 clinic visits, 55,000 endoscopic procedures, and 9,000 surgeries annually. The ideal candidate will be an exceptional clinician with strong communication skills and commitment to teamwork.

Associate Oral & Maxillofacial Surgeon

Company: Yakima Oral and Maxillofacial Surgery

Location: Yakima, Washington

Posted Nov 24, 2024

A well-established surgery practice in Yakima, Washington is seeking an ambitious OMS for a full-time associate position leading to partnership. The practice is busy with a mix of dentoalveolar cases, and offers a competitive salary, benefits, and potential for partnership within six months to a year. Yakima, known for its sunny weather and outdoor recreational opportunities, is a family-oriented community with a relaxed atmosphere.

Associate Recruitment Assistant

Company: Hogan Lovells

Location: Washington DC

Posted Nov 23, 2024

Hogan Lovells is seeking a Recruitment Assistant to support the Associate Recruiting team with law student and lateral hiring operations. The role involves coordinating on-campus interviews, managing candidate travel, and assisting with the Summer Associate Program.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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