Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Media and Public Relations Specialist

Company: Links Global USA

Location: Washington DC

Posted Nov 22, 2024

Links Global is recruiting media and public relations specialists to support client communication needs. The job requires a BS in communication, 5+ years of experience, and bilingual skills. The salary range is $72,000 to $82,000.

Information Assurance Specialist

Company: Link Solutions, Inc.

Location: Washington DC

Posted Nov 22, 2024

Link Solutions Inc is a technology company that delivers reliable and effective Information Technology services to government clients. They are seeking an Information Assurance Specialist to join their team in support of the US Army's Medical Material Development Activity.

Director of Strategy, Solar, Energy and Utilities

Company: TransUnion

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Principal Strategic Planning position at TransUnion, requiring 10+ years of experience in the Energy, Solar, and Utilities industries. The role involves developing energy-specific aspects of the annual plan, managing the yearly operating plan, and leading efforts to gather market and competitive intelligence. The job offers a hybrid work environment, flexible benefits, and a competitive salary range.

Power Platform Developer

Company: Link Solutions, Inc.

Location: Washington DC

Posted Nov 22, 2024

Link Solutions Inc is a technology company that delivers reliable and effective Information Technology services to government clients. They have an exciting new opportunity for a Microsoft Power Platform Developer to support the US Army Medical Materiel Development Activity.

Oracle Database Administrator - DBA (ORAVA-DBA-2.111924

Company: Capital Solutions Group

Location: Washington DC

Posted Nov 22, 2024

The job posting is seeking an experienced Oracle Database Administrator DBA to join the team, responsible for the performance, integrity, and security of Oracle databases.

Marketing and Sales Manager/Sr. Manager

Company: ARTECHOUSE

Location: Washington DC

Posted Nov 22, 2024

ARTECHOUSE is seeking a Marketing and Sales Manager to join their team. The ideal candidate will be a proactive and hands-on strategist with experience in revenue optimization and business development. The company offers a competitive salary, flexible PTO, and a passionate team of creatives and innovators.

Research Scientist, Policy

Company: Avalere Health

Location: Washington DC

Posted Nov 22, 2024

Avalere Health is a commercialization partner for the biopharmaceutical, medical technology, and wellness industries. They partner with clients to navigate the complex healthcare ecosystem, providing connections that make better health happen. They value diversity, inclusion, and employee development, and offer a range of benefits and perks.

Spanish Analytical Linguist - Springfield, MA

Company: KACE

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Linguist position at KACE, a company that values diversity and inclusivity. The job requires transcription of sensitive material from Spanish to English, and the linguist will work with law enforcement agents to provide accurate information. The company offers a competitive salary and benefits package, and the job requires a strong understanding of Spanish language and culture.

Sr. Development Architect

Company: 2020 Companies

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Senior Development Architect position at 2020 Companies, which involves leading a development team, overseeing software development lifecycle, and driving innovation. The company offers flexible work arrangements, competitive compensation, and opportunities for professional growth.

Buyer

Company: BDA

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a freelance Merchandiser at BDA, a global Merchandise Agency. The ideal candidate is ambitious, detail-oriented, and passionate about the retail and ecommerce industry. The job requires experience in retail buying, product development, and merchandising, as well as strong analytical and communication skills.

PSC Finance Manager

Company: Devis

Location: Washington DC

Posted Nov 22, 2024

Development InfoStructure LLC provides exceptional DevSecOps integration and comprehensive IT management services to federal, state, and local governments. They are seeking a PSC Finance Manager to oversee financial operations and ensure compliance with regulations.

24-5007: Commercial Account Executive

Company: Navitas Business Consulting

Location: Washington DC

Posted Nov 22, 2024

Navitas is a leading company in digital transformation, providing award-winning technology solutions to drive digital acceleration for customers. As a Commercial Account Executive, you will build and maintain relationships with clients, identify their staffing needs, and provide tailored solutions.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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