Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Senior Product Manager, Billing

Company: GEICO

Location: Washington DC

Posted Nov 22, 2024

GEICO is looking for a Senior Product Manager to join their Billing Product team. The ideal candidate will have experience in product management, leading cross-functional teams, and defining product requirements. The role is a hybrid position that requires being onsite 3 days a week at one of the company's locations.

Staff Engineer - REMOTE

Company: GEICO

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Senior Staff Engineer position at GEICO, requiring technical leadership, collaboration, and expertise in various domains. The ideal candidate should have deep technical expertise, be a self-starter, and have experience in leading and building full-stack applications.

Developer

Company: FINRA

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a software developer position at FINRA, requiring a bachelor's degree in Computer Science or related field, with at least two years of experience. The job involves developing software components, reviewing and contributing to component designs, and participating in internal process improvement initiatives.

Complex Pediatric Otolaryngologist

Company: Columbia Surgical Specialists

Location: Spokane, Washington

Posted Nov 22, 2024

Spokane ENT, a 100+ year old physician-owned practice, is seeking a fellowship-trained pediatric otolaryngologist. The position involves complex pediatric otolaryngology at Providence Sacred Heart Children’s Hospital, with a robust service line and an aerodigestive team for coordinated care. The ENT group consists of ~10 otolaryngologists, 3 midlevel providers, and 7 audiologists. Call is about 1 in 10 without facial trauma requirements. Spokane offers a competitive starting salary, bonus program, no state income tax, full benefits, and partnership opportunities after 1 year. The city, with a population of 600k, has an affordable cost of living and access to world-class outdoor activities.

Science Operations Manager

Company: Howard Hughes Medical Institute (HHMI)

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Science Operations Manager at the Howard Hughes Medical Institute (HHMI) in Seattle. The role involves leading the Science Operations Office, building relationships with researchers and institutions, and ensuring alignment with HHMI's mission and culture.

Strategic Engagement Manager

Company: Technical Assent

Location: Washington DC

Posted Nov 22, 2024

Technical Assent is a company that offers services in government, business, and non-profit sectors. They are passionate about delivering exceptional service experiences and are looking for a Senior Consultant to support their Federal government client.

IT Support Technician

Company: C3 AI

Location: Washington DC

Posted Nov 22, 2024

C3ai Inc is a leading Enterprise AI software provider. They are looking for a talented IT Support Engineer to provide technical support and ensure the smooth operation of their IT infrastructure.

Administrative Assistant III

Company: Carpenter Technology Corporation

Location: Washington DC

Posted Nov 22, 2024

Dynamet Incorporated is a leading supplier of titanium alloy products, and its administrative assistant role requires 3+ years of experience and problem-solving skills. The company offers a competitive salary and comprehensive benefits package.

Account Executive, Federal Systems Integrator (Sell through)

Company: Armis

Location: Washington DC

Posted Nov 22, 2024

Armis is looking for a few of the very best people in their field to join their Ateam. The company is offering a unique opportunity with start-up culture, enterprise-level benefits, and top pay for the industry. The FSI Account Manager will have ownership of all elements of bookings growth in the territory, and the company is proud to be an equal opportunity employer.

Proposal Analyst

Company: IBM

Location: US Washington

Posted Nov 22, 2024

IBM Consulting is seeking a detail-oriented Proposal Analyst to work independently delivering accurate documents and offering critical support to Proposal Managers and diverse teams of service line and account professionals. The ideal candidate must be highly organized, capable of juggling multiple tasks in a fast-paced, deadline-driven environment, ensuring seamless coordination and timely completion of all projects.

HVAC Technician II

Company: Warner Bros. Discovery

Location: Washington DC

Posted Nov 22, 2024

The text describes Warner Bros Discovery's company culture, values, and job opportunities. It highlights the company's commitment to diversity, inclusion, and employee well-being. The text also provides details about a job opening for a Commercial HVAC Technician II.

Executive Admin Assistant

Company: NiSource

Location: Washington DC

Posted Nov 22, 2024

The job posting is for an administrative support role that provides support to three executives. The position requires strong organizational and time management skills, excellent communication skills, and the ability to maintain confidentiality. The job offers a flexible hybrid schedule and a competitive salary range.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages