Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Senior Associate - Quantitative Analyst, Rotational Program

Company: Capital One

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Senior Associate Quantitative Analyst position at Capital One, where the candidate will work on data analysis, modeling, and automation solutions. The company is looking for candidates with strong quantitative analysis skills, experience with Python and R, and a passion for data-driven decision making.

Bar Manager/Lead - Fuddruckers Chinatown

Company: Perkins Management

Location: Washington DC

Posted Nov 22, 2024

Fuddruckers is looking for a friendly and organized Restaurant Bar Manager to join their team. The role involves managing day-to-day operations, providing direction to the bar staff, and ensuring compliance with regulations. The job offers competitive benefits and opportunities for advancement.

Federal Software Sales Representative- Data, AI and Automation

Company: IBM

Location: US Washington

Posted Nov 22, 2024

The role of a Technology Sales Specialist in IBM's Data and AI brand involves accelerating enterprises' success by providing data-driven solutions and selling multi-award winning software. The position offers excellent onboarding, a collaborative sales environment, and the opportunity to work with bright minds. The role requires data and AI market knowledge, a proven track record of success in technology sales, and strong persuasive communication skills.

Staff Assistant / Team Lead

Company: AAA Club Alliance

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Staff Assistant/Team Lead role at AAA, offering a dynamic and supportive work environment, competitive pay, and comprehensive benefits. The role involves driving revenue, planning travel, and supporting the customer experience.

Regional Sales Manager (DMV)

Company: Bisnow Media

Location: Washington DC

Posted Nov 22, 2024

Bisnow is seeking a Regional B2B Business Sales Manager to join their team. The role requires strong sales skills, a passion for building and leading teams, and a deep understanding of the commercial real estate industry. The position comes with an existing high-volume business portfolio and offers a clear path to a player-coach Director role.

Mammography Technologist - Capitol Hill/Seattle - Part-Time

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 22, 2024

The job posting is for a Mammography Technologist position, offering competitive wages with a potential 9% increase and a $10,000 sign-on bonus. The role involves providing mammography services to patients, preparing mammography rooms, performing high-quality testing, and maintaining patient confidentiality. Essential responsibilities include diagnostic testing, computer system management, customer service, patient and employee safety, general behavior, and regulatory compliance. Basic qualifications include a high school diploma or GED, a Certified Radiologic Technologist license in Washington, and Basic Life Support certification. Preferred qualifications include one year of mammography experience and state of Washington certification as a Mammography Technologist with American Registry of Mammography Technologists (AART-M) registration.

DoD Process Analyst for Defense Procurement and Operations - Consultant

Company: Technical Assent

Location: Washington DC

Posted Nov 22, 2024

Technical Assent is seeking a DoD Process Analyst to work on government programs with strategic importance. The successful candidate will have experience in research, analysis, and communication, and will be able to work independently and as part of a team.

Sales Engineer / Solutions Engineer, Public Sector (FedCiv)

Company: Yubico

Location: Washington DC

Posted Nov 22, 2024

Yubico is a company that specializes in security keys and has a mission to make secure login easy and available for everyone. They offer a range of products and services, including the YubiKey, which is a hardware-based authentication token. Yubico has a strong company culture and values diversity and inclusion. They also offer a range of benefits to their employees, including health insurance, retirement plans, and paid parental leave.

DOD Forms Analyst

Company: Amentum

Location: Washington DC

Posted Nov 22, 2024

Amentum is a leading provider of support services to the US government and its allies. The company has a workforce of 50,000 people in over 80 countries and provides a range of services including logistics, stability operations, and national security solutions.

Assistant Controller

Company: PulteGroup

Location: Washington DC

Posted Nov 22, 2024

The job posting is for an accounting position at PulteGroup, a Fortune 500 company. The job involves assisting with the month-end close process, preparing financial reports, and reviewing journal entries. The company offers a competitive salary range, benefits, and opportunities for professional growth.

Program Analyst, Capability Integrator

Company: Amentum

Location: Washington DC

Posted Nov 22, 2024

Amentum is recruiting for a Program Analyst Capability Integrator to support the Department of the Army's G357 Operations Readiness and Mobilization Support contract. The job involves providing subject matter expertise, managing the Army's Operational Needs Statement process, and coordinating with government project teams.

Team Lead

Company: Sky Zone

Location: Washington DC

Posted Nov 22, 2024

The job description outlines the responsibilities of a Team Lead in a park, including providing leadership, supporting team members, and ensuring park safety. The qualifications include leadership experience, customer service skills, and ability to work flexible hours.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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