Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Chief of Staff

Company: Koalafi

Location: Washington, DC

Posted Nov 21, 2024

Koalafi is a company that offers payment plans for big purchases, benefiting over 2 million customers and 17,000 retailers. They aim to improve credit scores and provide flexible payment options. The Chief of Staff role involves strategic planning, leadership support, executive decision-making, and meeting management. The ideal candidate should have a Master's degree, 6+ years of experience in strategic roles, strong analytical skills, and excellent communication abilities. Koalafi values innovation, trust, and ownership, offering competitive benefits including comprehensive health coverage, retirement plans, and parental leave.

Manager Software Engineering (m/f/x) - Apps & Service Delivery

Company: Dynatrace

Location: Washington DC

Posted Nov 21, 2024

The job description is for a lead coach to grow engineering teams, with a focus on innovation, collaboration, and career development. The company offers a unique work environment, flexible working models, and attractive compensation packages.

Sales Executive

Company: 3E

Location: Washington DC

Posted Nov 21, 2024

3E is a mission-driven company that provides data analytics and software solutions for workplace and chemical safety, product stewardship, supply chain management, and sustainability. They are seeking a proactive sales executive to enhance their sales team and drive revenue growth.

Nurse Practitioner Family Medicine (Swedish Medical Group)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Nov 21, 2024

Swedish Medical Group is recruiting a Family Medicine Nurse Practitioner for a full-time position in Seattle's Queen Anne neighborhood. The role involves direct patient care and support for clinicians, with a focus on values like compassion and excellence. The compensation ranges from $138,000 to $188,319 per year. The position offers the opportunity to work in a collegial, team-oriented environment and enjoy the Pacific Northwest's natural beauty.

Interventional Pulmonologist

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Nov 21, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is recruiting a BC/BE Pulmonary Medicine Physician for Tacoma, WA. The physician will perform advanced procedures, collaborate with other specialists, and develop individualized treatment plans. This role offers an excellent clinical opportunity in a collegial, multidisciplinary environment, emphasizing high-quality, evidence-based, patient-centered medicine.

Customer Success Training Specialist

Company: 3E

Location: Washington DC

Posted Nov 21, 2024

3E is a mission-driven company that provides data analytics and software solutions for workplace and chemical safety, product stewardship, supply chain management, and sustainability. They are looking for a Customer Success Training Specialist to help shape meaningful customer experiences through exceptional training and innovative learning strategies.

Sr. Business Manager, Digital Growth Marketing - Capital One Shopping (Remote-Eligible)

Company: Capital One

Location: Washington DC

Posted Nov 21, 2024

The job posting is for a Senior Business Manager position at Capital One, responsible for leading the Growth team of Capital One's fast-growing consumer app. The role requires a well-rounded business athlete with analytical and creative problem-solving skills, strong communication and team player skills, and experience in driving growth and success in business.

Director of SAP Solutions

Company: NavAide

Location: Washington DC

Posted Nov 21, 2024

The Director of SAP Solutions will lead Navaides SAP practice, focusing on delivering robust, scalable, and future-ready SAP solutions. The role demands deep technical expertise in SAP, particularly SAP S4HANA, SAP Fiori, and related integrations with a focus on federal government environments.

U.S. Private Bank - Private Banker - Vice President

Company: JPMorgan Chase

Location: Washington, DC

Posted Nov 21, 2024

J.P. Morgan's U.S. Private Bank is seeking talented, collaborative, and motivated individuals to provide first-class client experiences. The role involves advising clients on wealth management, investment, and banking needs, with opportunities for career growth. Required qualifications include six or more years of private banking experience, relevant licenses, and proven sales success. Preferred qualifications include an MBA, strong community presence, and in-depth knowledge of equity and fixed income markets.

Beer Merchandiser

Company: Coca-Cola

Location: Washington, DC

Posted Nov 21, 2024

Premium Distributors of DC is offering a Merchandising role with a starting pay of $19.00 per hour plus a monthly car allowance. The position involves traveling to grocery stores to ensure products are stocked, maintained, displayed, and rotated correctly. Benefits include medical, dental, vision, vacation pay, paid holidays, and a 401k with employer match. The company provides an independent work environment and opportunities for career advancement after six months of employment.

Senior Technical Lead TS/SCI with Poly REQUIRED

Company: CGI

Location: Washington, DC

Posted Nov 21, 2024

CGI Federal is seeking a Senior Technical Lead for a TS/SCI with Poly REQUIRED position. The role involves overseeing development and maintenance of web and mobile applications, designing scalable and secure solutions, and leading a team of developers. The ideal candidate should have a strong understanding of 3-tier applications, full stack technical lifecycle, and machine learning. They must be proficient in cloud and container-based solutions, and have experience with managed cloud database services, DevSecOps, CI/CD, IaC, and containerization technologies. The position requires a Bachelor's degree in a technical discipline, experience leading development teams, and understanding of data security and privacy regulations. The role is based in Washington DC with a hybrid working model acceptable.

Media Ingest Specialist

Company: Harbor (harborglobal)

Location: Washington DC

Posted Nov 21, 2024

Harbor is seeking a full-time Media Ingest Specialist to support news broadcast ingest workflow and digital media management needs at a prestigious news and media company in Washington DC. The ideal candidate will have 2-4 years of similar or related experience.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages