Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Legal Talent Assistant

Company: Cooley

Location: Washington DC

Posted Nov 21, 2024

Cooley is seeking a Legal Talent Assistant to join the Legal Talent team. The role provides administrative support to the team, including recruiting, data entry, and research. The ideal candidate has strong administrative skills, excellent organizational skills, and excellent communication skills.

General Manager

Company: Cinepolis Corporativo

Location: Washington DC

Posted Nov 21, 2024

Cinépolis USA is a leading cinema exhibitor offering enhanced movie-going experiences. The company is seeking a team member to join their operations team, responsible for recruiting, hiring, and training staff, as well as managing daily operations and ensuring guest satisfaction.

Marketing Manager

Company: CaryHealth

Location: Washington DC

Posted Nov 21, 2024

CaryHealth is seeking a Marketing Manager to join their growing team in Washington DC. The role involves developing and executing strategic marketing plans to promote their products and services.

IP Trademark, Copyright, & Advertising (TCA) Operations Manager

Company: Cooley

Location: Washington DC

Posted Nov 21, 2024

Cooley is seeking an IP Trademark Copyright amp Advertising TCA Operations Manager to join the IP Services team. The role involves overseeing TCA operations, driving technological and process innovation, and ensuring efficient and effective client service.

Maintenance Technician

Company: CBRE

Location: Washington, DC

Posted Nov 21, 2024

CBRE is offering a Maintenance Technician role with a focus on preventive maintenance of building systems, installation support, and energy management. The role involves ongoing maintenance tasks, problem diagnosis, and repairs. The ideal candidate should have physical strength, Microsoft Office skills, strong organizational abilities, and U.S. work authorization. CBRE provides comprehensive benefits, career growth opportunities, and a supportive work environment. The salary range is $22.00/hr to $27.88/hr.

Floor Director, CNN

Company: Warner Bros. Discovery

Location: Washington DC

Posted Nov 21, 2024

The text describes Warner Bros Discovery as a company that brings characters to life, offers career-defining opportunities, and celebrates diversity. It also highlights the importance of innovation, inclusion, and teamwork. The text also describes the role of a Floor Director at CNN, which involves managing the studio floor, coordinating with talent and crew, and ensuring a smooth production.

Global Account-Based Marketing Manager

Company: Oritain

Location: Washington DC

Posted Nov 21, 2024

The company Oritain is looking for an experienced Global Account-Based Marketing (ABM) Manager to support the Sales and Marketing team in meeting revenue targets. The ideal candidate will be highly collaborative, results-driven, and deeply analytical, with a proven track record of revenue delivery.

Assistant General Manager

Company: Cinepolis Corporativo

Location: Washington DC

Posted Nov 21, 2024

Cinépolis USA is a leading cinema exhibitor offering enhanced movie-going experiences. The company is seeking a team member to assist the General Manager in hiring, training, and supervising staff.

Account Manager

Company: Global Blue

Location: Washington DC

Posted Nov 21, 2024

The job posting is looking for a sales talent with strong results orientation, passion, and determination to reach sales targets. The role involves selling Global Blue service products to merchants in Vienna, managing account specific contractual obligations, and ensuring accurate commercial and financial accounts management.

Human Resources Generalist II - Employee Relations

Company: Fairfield Residential

Location: Washington DC

Posted Nov 21, 2024

Fairfield is a leader in the multifamily housing industry, seeking a HR Generalist to support employee relations. The role involves conducting investigations, providing guidance to managers, and ensuring compliance with laws and regulations.

Manager in Training - Operations

Company: POOLCORP

Location: Washington DC

Posted Nov 21, 2024

POOLCORP is a global organization with a long history of continuous success, offering a range of benefits, opportunities for growth, and a commitment to being a good corporate citizen.

Performance Marketing Analyst

Company: Bass Pro Shops

Location: Washington DC

Posted Nov 21, 2024

The job posting is for a Marketing Analytics team member at Bass Pro Shops. The ideal candidate will have a degree in Marketing, Research, Statistics, or Economics, and 2 years of analytical experience. The job involves creating reports, analyzing data, and working with cross-functional teams.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages