Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

AWS & Azure Administrator

Company: Leidos

Location: Washington DC

Posted Nov 20, 2024

Leidos is looking for an AWS and Azure Administrator to support the DHS Cyber Assessments Program. The job requires experience with cloud computing, cybersecurity, and IT service management. The company is committed to innovation, customer success, and community involvement.

Senior Penetration Tester

Company: Leidos

Location: Washington DC

Posted Nov 20, 2024

Leidos is looking for a Senior Penetration Tester to support the DHS Cyber Assessments Program. The job requires knowledge of penetration testing best practices, experience with various tools, and a strong understanding of web application and network based penetration testing security tools.

Cost Accountant

Company: IAC Group

Location: Washington DC

Posted Nov 20, 2024

The company is looking for a proactive Cost Accountant to join their team in Arlington, TX. The role involves analyzing and tracking scrap material costs, managing purchased price variance, and conducting bill of materials analysis. The ideal candidate has a bachelor's degree in Accounting or Finance, 35 years of cost accounting experience, and strong knowledge of standard costing and account reconciliations.

Capital Markets Manager, Investor & Transaction Development

Company: SoFi

Location: Washington DC

Posted Nov 20, 2024

SoFi is seeking a Manager to join their Capital Markets team. The ideal candidate will have a strong background in static pool analysis and performance history tracking. The role involves collaborating with Risk and Credit teams, developing analysis and decks, and leading the renewal process for warehouse facilities.

Women's Health Nurse Practitioner (Kadlec Clinic)

Company: Kadlec Regional Medical Center

Location: Richland, Washington

Posted Nov 20, 2024

Kadlec Clinic is looking for a full-time nurse practitioner to join its Women's Health services in Richland, Washington. The role offers a supportive team environment, opportunity to build a patient panel, and a mix of inpatient and outpatient care. The schedule is Monday to Friday. The required experience is 1 to 2 years post-graduate clinical experience. Kadlec, a non-profit, qualifies for Public Loan Forgiveness (PSLF). Compensation ranges from $56.85 to $71.31 per hour, including potential incentives. Benefits include health, vision, dental, and retirement. Richland, the location, offers a high quality of life with abundant outdoor recreation, excellent education, and diverse industries.

CDL Shuttle Driver (Part-Time)

Company: The Kennedy Center

Location: Washington, DC

Posted Nov 20, 2024

The Kennedy Center, a cultural hub and memorial to President John F. Kennedy, is seeking a shuttle driver. The role involves transporting individuals for community service activities, performing routine vehicle maintenance, and adhering to traffic laws. The Center values diversity, equality, and employee empowerment. Key qualifications include a high school diploma, 1-3 years of relevant experience, a valid driver's license, and CDL permit. The position requires knowledge of the Washington, DC area, ability to perform vehicle maintenance, and handle emergency situations calmly.

Nuclear Medicine Technologist - Per Diem - Bellevue

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 20, 2024

The text discusses a job posting for a Nuclear Medicine Technologist position. The role involves providing quality patient imaging, ensuring patient safety, and maintaining equipment. Key responsibilities include performing quality images, developing films, maintaining supply levels, and adhering to safety standards. The job also involves patient education, addressing concerns, and maintaining confidentiality. Basic qualifications include a year of direct experience in nuclear medicine and a high school diploma or GED. Required certifications include an American Registry of Radiologic Technologists Certificate - Radiography or Nuclear Medicine Technologist Certificate, and Basic Life Support certification.

Modeling and Simulation Computing Manager

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 20, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are looking for an Engineering Manager to lead the Modeling and Simulation Computing Implementation and Optimization Section.

Network Architect

Company: Leidos

Location: Washington DC

Posted Nov 20, 2024

The job posting is for a network engineer position at Leidos, a company that delivers innovative solutions through its diverse and talented people. The job requires experience in designing and architecting routed and switched networks, operating and troubleshooting network routers and switches, and maintaining networked computers. The company offers a competitive pay range and a positive work environment.

Sensor Engineer - Eng Spc/Sr Eng Spc

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 20, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace, and offers a range of benefits and opportunities for growth and development.

Software Architect

Company: Leidos

Location: Washington, DC

Posted Nov 20, 2024

Leidos is seeking a Senior Software Architect for the Global Solutions Management - Operations II (GSM-O II) contract. The role involves working with a team of software engineers, providing technical expertise in CI/CD, SecDevOps, and Software Configuration Management. The candidate will develop automated CI/CD build/deployment pipelines, lead software configuration management, and design, develop, document, test, and deploy software. The position requires a DoD TS/SCI clearance, a Bachelor's degree, and extensive experience in DevOps, containerization, and cloud computing. Strong communication skills are essential for collaboration with a geographically distributed team.

Senior AI/ML Systems Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 20, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace, and is looking for a Senior Project Engineer to support its Systems Integration and Test Office.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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