Excellent Customer Service Jobs in Washington DC
90,427 open positions · Updated daily
Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.
Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.
Public Affairs Specialist
Company: Other Agencies and Independent Organizations - AmeriCorps
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
This job posting is for a position in the Department of the Chief Executive Officer's Office of Communications and Marketing. The role requires U.S. citizenship, a 2-year probationary period, and satisfactory completion of a background investigation. Occasional travel and lifting of up to 15 pounds are necessary. Applicants must have one year of specialized experience at the NY-1/GS-5 level or equivalent, with experience in maintaining relationships, preparing promotional materials, and designing public involvement strategies. Education cannot substitute for experience. Additional considerations include veteran's preference, special employment consideration, and ethics requirements.
Chief Procurement Officer
Company: Department of Homeland Security - U.S. Secret Service
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
The U.S. Secret Service is recruiting for an executive level Chief Procurement Officer. The role involves leading the Office of Procurement, providing expertise in acquisition planning, and overseeing all phases of procurement and contracting. Key requirements include U.S. citizenship, Top-Secret clearance, Federal Acquisition Certification in Contracting (FAC-C) at Senior-Level Certification, and completion of a one-year probationary period in the SES. The ideal candidate should have extensive executive leadership experience, particularly in procurement operations and programs, and demonstrate the Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications (MTQs).
IT Specialist (INFOSEC)
Company: Department of Energy - Bonneville Power Administration
Location: Vancouver, Washington Vancouver, Washington
Posted Nov 13, 2024
The text describes a job opening for an IT Specialist (INFOSEC) position with the Bonneville Power Administration in Information Technology (J). The successful candidate will serve as an Information System Security Officer (ISSO), providing technical ownership, leadership, and expertise for the development and implementation of BPA's cyber security requirements. The role requires U.S. citizenship, participation in the e-Verify program, and successful completion of a background investigation. The position necessitates advanced proficiency in four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. Specialized experience is required, including conducting technical risk and vulnerability assessments and system security evaluations. The job is located in Vancouver, WA, known for its outdoor activities and nature parks. The U.S. Department of Energy fosters a diverse and inclusive workplace, offering a comprehensive benefits package.
Intermediate Care Technician
Company: Department of Veterans Affairs - Veterans Health Administration
Location: Yakima, Washington Yakima, Washington
Posted Nov 13, 2024
The Department of Veterans Affairs (VA) Intermediate Care Technician (ICT) Program is designed to hire transitioning service members, National Guard, Reserve, and Veterans as integral medical team members at VA Medical Centers. Candidates typically qualify based on U.S. Armed Forces experience or equivalent education. The role involves preparing and administering medications, performing minor surgical procedures, and ordering diagnostic studies. English language proficiency is required. Preferred qualifications include military experience as a Hospital Corpsman, Combat Medic, or Medical Technician. Federal employees earn annual leave based on years of service, and newly-appointed employees may receive credit for job-related non-federal experience or active duty military service. VHA health care personnel are required to be fully vaccinated against COVID-19.
Electrical Engineer
Company: Department of Energy - Bonneville Power Administration
Location: Vancouver, Washington Vancouver, Washington
Posted Nov 13, 2024
The text describes a job opening for an Electrical Engineer position at Bonneville Power Administration (BPA) in the Transmission Grid Modeling department. The role involves maintaining BPA's System Electrical Data. The successful candidate must be a U.S. Citizen or National, and have a degree in Engineering or a combination of education and experience in engineering. Specialized experience is required, involving applying electrical engineering principles to complex studies and assignments in power transmission, distribution, or generation systems. The position is based in Vancouver, WA, offering a comprehensive benefits package. The work environment is office-based with occasional travel, and the role involves sedentary work with some slight physical effort.
Supervisory Emergency Management Specialist (Recovery)
Company: Department of Homeland Security - Federal Emergency Management Agency
Location: Bothell, Washington Bothell, Washington
Posted Nov 13, 2024
This job posting is for a Supervisory Emergency Management Specialist (Recovery) position in the Regional Offices, Region Ten, Recovery Division, Public Assistance Branch. The ideal candidate should have experience overseeing Public Assistance programs. Key requirements include U.S. citizenship, successful completion of a background investigation for Public Trust - Moderate Risk, Selective Service registration, ability to obtain and maintain a Government credit card, and willingness to deploy for extended periods with little notice. The role involves managing teams, interpreting laws/policies for emergency management, and developing strategies to improve disaster efforts. Applicants must demonstrate one year of specialized experience equivalent to IC-12 level in the Federal government.
Social Worker (Military 2 VA)
Company: Department of Veterans Affairs - Veterans Health Administration
Location: Tacoma, Washington Tacoma, Washington
Posted Nov 13, 2024
This job posting is for a Social Worker position in the Military 2 VA Program at VA Puget Sound Health Care System in Tacoma, Washington. The role involves providing direct services to Veterans, their families, and caregivers. The facility offers extensive primary, secondary, tertiary, and quaternary care in various settings. Requirements include U.S. citizenship, English proficiency, a valid driver's license, and passing a background check. The position requires a master's degree in social work from a CSWE-accredited school, and licensure or certification in the state of practice. The role involves conducting psychosocial assessments, treatment interventions, and coordinating services with community resources.
Special Emphasis Program Specialist
Company: Department of Commerce - Office of the Secretary
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
This job posting is for a Special Emphasis Program Specialist role in the Office of the Secretary within the Department of Commerce. The position requires U.S. citizenship, a background investigation, and possibly a probationary period. No drug test or physical is required. Specialized experience is needed for GS-12 and GS-13 levels, involving coordinating/overseeing special observance events, knowledge of EEO laws, and data gathering/reporting. No specific education is required. Various hiring authorities are available, including for veterans, persons with disabilities, and military spouses. Current or former political appointees need OPM authorization. A comprehensive benefits package is offered to federal employees.
Visual Information Specialist
Company: Department of Homeland Security - Immigration and Customs Enforcement
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
This announcement details positions in the Department of Homeland Security, Immigration and Customs Enforcement, Homeland Security Investigations, located in Washington, D.C. The roles are non-bargaining unit positions for U.S. citizens only. Applicants must pass a background check, drug screen, and Selective Service registration (for males born after 12/31/59). A one-year probationary period is required. Qualifications include U.S. citizenship, relevant education (commercial art, fine arts, etc.), or specialized experience in desktop publishing, multi-media projects, and web graphic design. E-Verify is used for eligibility confirmation. Benefits include health, dental, vision, life insurance, retirement plan, and more.
Licensed Practical Nurse - Patient-Aligned Care Teams (PACT)
Company: Department of Veterans Affairs - Veterans Health Administration
Location: Yakima, Washington Yakima, Washington
Posted Nov 13, 2024
The Licensed Practical Nurse (LPN) role involves providing direct support to Patient-Aligned Care Teams (PACT) in Ambulatory Care Outpatient Clinics or Primary Care Telehealth Outpatient Clinics. LPNs greet Veterans, gather data through observation, vital signs, and information provided by Veterans, communicate this data to RNs or providers, and act as directed. Requirements include U.S. citizenship, proficiency in English, and passing a background/security investigation. Qualifications include education from an approved nursing school and active, current licensure as an LPN. Grade determinations range from GS-3 to GS-6, with increasing responsibilities and experience requirements.
ARCHITECT
Company: Department of Defense - Defense Intelligence Agency
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
The text outlines the commitment of a defense intelligence agency to teamwork, integrity, excellence, and service. It details job requirements for an architect position, including necessary qualifications, desired skills, and basic requirements. The agency values U.S. citizenship, and all applicants must undergo a thorough background check. Registration as a professional architect is highly desirable for certain high-level architect positions due to its importance for acceptable performance.
Director, Investment Planning and Analysis
Company: Department of Transportation - Federal Aviation Administration
Location: Washington, District of Columbia Washington, District of Columbia
Posted Nov 13, 2024
The Federal Aviation Administration's (FAA) Financial Services office is the agency's financial steward, ensuring accountability to American taxpayers. The role requires US citizenship, selective service registration for males born after 12/31/1959, drug testing, and a Top Secret Clearance. Key qualifications include proven leadership experience, strategic change management, and technical skills in investment and portfolio analysis. The position is not subject to veterans preference and may involve a background investigation and drug screening.