Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Physician - Community Living Center/Palliative Care

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Nov 13, 2024

The text describes a job opportunity for a Palliative Care Physician at the Community Living Center (CLC)/Hospice Section of Geriatrics Rehabilitation Extended Care (GREC) Service, Mann Grandstaff VAMC. The physician will work in three settings: Community Living Center, Inpatient Care, and Outpatient Clinic. The role involves evaluating and managing the medical care of adults admitted to the CLC for hospice/palliative care. The job requires U.S. citizenship, a degree in medicine, a current, full, and unrestricted medical license, and completion of residency training. Board certification with the American Board of Internal Medicine (ABIM) or American Board of Family Medicine (ABFM) and the American Academy of Hospice & Palliative Medicine (AAHPM) is also necessary. Preferred experience includes palliative board certification or eligibility.

Museum Specialist (Museum Educator & Coordinator of Multi-generational Programs)

Company: Other Agencies and Independent Organizations - National Gallery of Art

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The National Gallery of Art's Department of Public Programs is seeking a candidate for a multi-generational programs position. The role involves preparing and implementing programs onsite, online, and in community settings under the leadership of the Manager of Multi-generational Programs and the Head of Public Programs. The ideal candidate must be a US citizen, have at least one year of specialized experience in planning and implementing education programs in an art museum for a multi-generational audience, and possess knowledge of art history and studio practices. The evaluation process includes an online questionnaire, a portfolio submission, and potentially writing samples. The position offers a comprehensive benefits package.

Electrical Engineer

Company: Department of Energy - Bonneville Power Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Nov 13, 2024

The text describes a job opening for an Electrical Engineer position at Bonneville Power Administration (BPA). The role involves working internally and externally to verify and improve generator modeling within the BPA Planning Coordinator area, adhering to industry and NERC standards. The position requires U.S. citizenship, participation in the e-Verify program, and potential registration for Selective Service. The candidate must have a degree in Engineering from an ABET-accredited program or a combination of education and experience equivalent to a bachelor's degree in engineering. Specialized experience is needed, involving the application of advanced electrical engineering theories for power flow and transient stability studies. The job is based in Vancouver, WA, known for its outdoor activities and nature parks. Benefits include a comprehensive package, and BPA strives to maintain a safe, inclusive work environment.

SUPERVISORY NAVAL ARCHITECT

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Nov 13, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. Requirements include US citizenship, federal employment suitability, direct deposit, E-Verify, and security clearance. Males born after 12-31-59 must register for Selective Service. Travel to CONUS and OCONUS may be required. A professional engineering degree or equivalent experience is necessary. The position is covered under the Defense Acquisition Workforce Improvement Act.

IT Project Manager (Technical Product Manager)

Company: Department of Justice - Office of Justice Programs

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This position is located in the U.S. Department of Justice (DOJ), Office of Justice Programs (OJP), Office of the Chief Information Officer (OCIO), Program and Project Management Division (PPMD). The role serves as an expert project and product manager for OJP and OCIO, specializing in cutting-edge technologies. The incumbent leads cross-functional teams to deliver iterative solutions meeting mission and user needs. U.S. Citizenship is required, and the role involves a background/suitability investigation, direct deposit, Selective Service registration, pre-employment drug testing, and a potential 1-year probationary period. The position requires IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. Specialized experience includes overseeing complex IT projects, establishing project objectives, collaborating with customer experience SMEs, and integrating configuration management into IT project plans. No education requirement is specified.

General Engineer/Physical Scientist

Company: Department of Energy - National Nuclear Security Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The text describes a job opening for a General Engineer/Physical Scientist in the NNSA's Office of Defense Programs. The role involves professional Program Management and Technical duties for the Depleted Uranium Modernization mission. The successful candidate must possess specialized experience in applying engineering or physical sciences concepts, theories, and practices. They should have experience in strategic planning, programmatic alignments, budget justifications, and long-range budget estimates for nuclear stockpile programs. The role requires a professional engineering degree, and the candidate must be a U.S. citizen. The job involves conditions of employment such as random drug testing, a favorable suitability determination, financial disclosure, and obtaining/maintaining a Q level Security Clearance.

Maintenance Worker Helper

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Pasco, Washington Pasco, Washington

Posted Nov 13, 2024

This is a Direct Hire Authority solicitation for a full-time seasonal MAINTENANCE WORKER HELPER position at Ice Harbor Project, Pasco, WA. The role involves carpentry, painting, plumbing, metal work, concrete work, mechanical maintenance, and grounds keeping. The position requires heavy lifting up to 45lbs, and may involve weekend or holiday work. Qualifications include ability to perform majority of routine duties without more than normal supervision. Pre-employment physical, drug test, and driver's license are required. The role is outdoors in all weather conditions and involves potential hazards.

Foreign Affairs Specialist

Company: Department of Energy - National Nuclear Security Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This job posting is for a Foreign Affairs Specialist position in Washington, DC, within the Office of Defense Nuclear Nonproliferation. The role involves developing and implementing programs, strategies, and policies to address nonproliferation challenges. Key requirements include a Q level Security Clearance, US Citizenship, and at least one year of specialized experience in export control laws, building relationships with foreign governments, and developing foreign policy. A degree in international law, international relations, or related fields is also required. The position offers a comprehensive benefits package and encourages applications from veterans and persons with disabilities.

Senior Director (Procurement), MC-1102-2D

Company: Other Agencies and Independent Organizations - Millennium Challenge Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The job posting is for a position in the Sector Operations Division of the Department of Compact Operations (DCO) at the Millennium Challenge Corporation (MCC). Despite being advertised as equivalent to SES/SL, the position falls under MCC's pay band 2D, generally equal to SES/SL in pay. The role requires a federal security clearance, and some domestic and international travel. Applicants must have at least 4 years of contracting experience, including 1 year of specialized experience, and a bachelor's degree in relevant fields. Exceptions and waivers are possible under certain conditions. The salary is determined by direct and overall experience, and may fall anywhere in the specified pay range.

Chief Administrative Officer

Company: Department of Homeland Security - U.S. Secret Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

The U.S. Secret Service is recruiting for an executive level Chief Administrative Officer to lead the Office of Enterprise Readiness. The role involves managing supply inventory, facilities, and property operations. Requirements include U.S. citizenship, Top-Secret clearance, and passing a drug test. The position requires maintaining a TS/SCI clearance, completing a one-year probationary period in the Senior Executive Service, and filing a financial disclosure report. Mobility is essential, and a background investigation is required. Applicants must demonstrate executive leadership experience, particularly in strategic change, leading people, results-driven work, business acumen, and building coalitions. No education qualification is required, but a comprehensive resume is necessary.

Audiovisual Production Specialist

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This announcement details positions in the Department of Homeland Security, Immigration and Customs Enforcement, Homeland Security Investigations (HSI) in Washington, D.C. The roles are non-bargaining unit positions. U.S. citizenship is required, along with a background investigation, drug screen, and Selective Service registration certification for males born after 12/31/59. A one-year probationary period may be required. Qualifications include undergraduate or graduate education in related fields or specialized experience in audiovisual production. No education requirement is specified. Benefits include health, dental, vision, life, and long-term care insurance, retirement plan, and more.

GENERAL ENGINEER

Company: Department of the Navy - STRATEGIC SYSTEMS PROGRAMS (SSP)

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 13, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. Requirements include US citizenship, federal employment suitability, direct deposit, E-Verify, Selective Service registration (for males born after 12-31-59), security clearance, and DAWIA certification. A year of specialized experience in professional engineering is required. Education-wise, a professional engineering degree, registration as an Engineer Intern/Engineer in Training/Professional Engineer, or passing the Fundamentals of Engineering exam is necessary. Additional information includes coverage under the Department of Defense Priority Placement Program, tentative offer rescission for failing pre-employment requirements, and a mention of federal benefits.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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