Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Oct 13, 2024

CVS Health is seeking a Retail Store Associate to provide exceptional customer service, handle cashier duties, maintain the sales floor, support store activities, assist pharmacy personnel, and embrace new health services. The role involves working independently and as part of a team, with opportunities for growth and career development. The ideal candidate should be at least 16 years old, physically capable of lifting up to 35 lbs, and have close visual acuity. Previous retail or customer service experience is preferred but not required. The pay range is $17.50 - $22.75, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Campus - Customer and Partner Management Program Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 13, 2024

Fannie Mae is offering a full-time associate role with a set annual gross base salary of $72,000. The role involves working with the Business Account Management Solutions (BAMS) team, which is a cross-functional, client-aligned organization. The team focuses on affordable housing, racial equity, and digital transformation while complying with regulatory requirements. The Customer and Partner Management Associate Program offers flexibility, professional development, and opportunities to work with diverse teams. The role involves driving client success, collaborating with industry leaders, engaging in exciting events, tackling complex projects, transforming business insights, and standardizing excellence. Fannie Mae is an equal opportunity employer committed to fostering a diverse and inclusive workplace.

Federal Consultant Intern

Company: IBM

Location: Washington, DC

Posted Oct 13, 2024

IBM Consulting offers a career with long-term relationships and collaboration with clients worldwide. Interns can enhance their knowledge and gain professional experience by working on client projects, building a portfolio, acquiring new skills, and gaining insights into diverse industries. The culture emphasizes continuous learning, skill development, and personal growth within a coaching and mentorship environment. Interns may work on market dynamics, operational excellence, stakeholder engagement, and project exposure. Required skills include strong interpersonal skills, initiative, passion for learning, leadership experience, and effective communication. Preferred skills include understanding clients' needs, creative problem-solving, quantitative analysis, and programming knowledge.

Executive Assistant

Company: GE Aerospace

Location: Washington, DC

Posted Oct 14, 2024

The job involves providing comprehensive administrative support to the General Counsel, managing complex schedules, coordinating travel arrangements, organizing meetings and events, maintaining office supplies, and ensuring security protocols are followed. The role requires a positive attitude, strong communication skills, and the ability to work independently with minimal direction.

Food Service Worker Lead - Walter E. Washington Convention

Company: Aramark

Location: Washington, DC

Posted Oct 13, 2024

The Food Service Worker role at Aramark involves assisting with food preparation, portioning meals, and serving customers. The position offers a competitive hourly rate ranging from $26.00 to $28.00, with potential for additional compensation. Key responsibilities include leading food preparation, maintaining cleanliness, and ensuring customer satisfaction. Aramark provides comprehensive benefits, including medical, dental, vision, and work/life resources. The ideal candidate should possess strong customer service skills, leadership abilities, and a positive attitude. No prior experience is required, but Food Service Experience is preferred. The role involves working in a kitchen environment with potential physical demands.

Programming Assistant Manager (Hip Hop Culture & Contemporary Music)

Company: The Kennedy Center

Location: Washington, DC

Posted Oct 13, 2024

The Kennedy Center, a cultural hub and memorial to President John F. Kennedy, is seeking an Assistant Manager for Hip Hop Culture and Contemporary Music. The role involves managing day-to-day operations, project management, and administrative support for the department. Key responsibilities include line production for performances, festivals, and events, managing payroll, and collaborating with marketing teams. The ideal candidate should have a bachelor's degree, at least 3 years of related experience, and proficiency in Microsoft Office and Asana. They must be detail-oriented, comfortable with artists, and able to work under pressure.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Oct 13, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, handling cashier duties, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. The ideal candidate should be at least 16 years old, physically capable of lifting up to 35 lbs, and have previous retail or customer service experience.

Store Associate

Company: CVS Health

Location: Washington, MI

Posted Oct 13, 2024

CVS Health is seeking a Retail Store Associate to provide exceptional customer service, handle cashier duties, maintain the sales floor, support store activities, assist pharmacy personnel, and embrace new health services. The role involves working independently and as part of a team, with opportunities for growth and career development. The ideal candidate should be at least 16 years old, physically capable of lifting up to 35 lbs, and have close visual acuity. Previous retail or customer service experience is preferred but not required. The pay range is $15.00 - $19.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Catering Services Manager

Company: Aramark

Location: Washington, DC

Posted Oct 13, 2024

The Catering Services Manager role at Aramark is a leadership position responsible for overseeing all aspects of catering solutions and special events. The manager will lead the catering team to deliver events or catering delivery requests that meet customer expectations and service standards. Key responsibilities include developing catering solutions, maintaining client relationships, ensuring quality in event planning and execution, training team members, and managing food safety policies. The position offers a competitive salary range of $80,000 to $100,000, with potential for additional compensation. Qualifications include at least 2 years of experience, preferably in a management or supervisory role, and a bachelor's degree. Aramark values diversity and equal employment opportunities.

Senior Full Stack Software Engineer

Company: The Washington Post

Location: Washington, DC

Posted Oct 13, 2024

The Senior Software Engineer role at The Washington Post involves developing and enhancing the site experience, focusing on building and improving the reader community for the news platform. The role requires full-stack development skills using React, Node, and Python, along with a solid understanding of databases like Postgres and MongoDB/DocumentDB. The engineer will analyze business needs, gather requirements, develop features, and support testing, deployment, and maintenance activities. They will work independently on moderately complex projects, collaborating with cross-functional teams to deliver community-centric web applications. The ideal candidate has 4+ years of industry experience, proficiency in full-stack development, and strong problem-solving skills.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Oct 13, 2024

CVS Health is seeking a dedicated and caring Pharmacy Technician to join their team. The role involves delivering compassionate care to patients, managing pharmacy workstations, and ensuring all medication needs and regulatory compliance standards are met. The company offers a comprehensive training program, opportunities for career growth, and a competitive pay range. The ideal candidate should have attention to detail, strong communication skills, and the ability to work in a fast-paced environment.

Teachers at Child Development Center at the Dept. of Labor

Company: KinderCare Learning Companies

Location: Washington, DC

Posted Oct 14, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, is seeking dedicated teachers to join their team. The role involves implementing KinderCare's curriculum, creating a nurturing environment, partnering with parents, and supporting the center's success. Benefits include competitive pay, discounted child care, medical, dental, and vision benefits, and opportunities for professional growth. KinderCare is committed to equal opportunity employment and operates in more than 2,000 sites across 40 states and the District of Columbia.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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