Excellent Customer Service Jobs in Washington DC
90,427 open positions · Updated daily
Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.
Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.
Certified Underwriter
Company: Addison Group
Location: Washington, DC
Posted Oct 14, 2024
Addison Group's client is looking for a Certified Underwriter to join their team in Washington, DC. The role involves reporting to the Underwriting Manager, assisting with retail operations activities, underwriting project loans, ensuring accuracy and compliance of loan applications, and supporting internal staff with loan inquiries. The ideal candidate must be able to handle 60 files per month, have at least 2 years of relevant experience, possess a customer-focused mindset, work collaboratively, maintain professionalism, and have strong verbal and written communication skills.
Staff/Sr. Accountant
Company: Addison Group
Location: Washington, DC
Posted Oct 14, 2024
A Software as a Service Company is looking for a Staff/Sr. Accountant. The role involves performing account/bank reconciliations, handling journal entries, assisting with year-end close functions, processing grant payments, and monthly GL account analysis. The ideal candidate should have a B.S. in Accounting or Finance, 3+ years of accounting experience, proficiency in Excel, and experience with large ERP systems.
Collections Specialist - Entry Level
Company: Addison Group
Location: Washington, DC
Posted Oct 14, 2024
The job posting is for an Entry Level Collections Specialist position. The role involves monitoring and reviewing delinquent accounts, making outbound collection calls, resolving billing problems, collecting payments, identifying issues causing account delinquency, and updating account status records. The ideal candidate should have a high school diploma or equivalent, proficient Microsoft Office skills, and 1-2 years of experience. The job involves communicating with other departments, preparing reports, and emailing or faxing documents to clients.
Infrastructure Service Lead (ISL)
Company: Leidos
Location: Washington, DC
Posted Oct 14, 2024
Leidos is seeking a System Administrator for a large enterprise IT contract with the DOD. The role involves real-time monitoring of enterprise services, coordinating with service lanes for outage resolution, and troubleshooting service disruptions. The ideal candidate should be technical, customer-oriented, and familiar with desktop software applications and IT Service Management software. They should possess experience in AWS cloud services, Tier 2 system administration, scripting/automation, and server patch management. Excellent communication skills and the ability to work effectively in a team are required. The position offers opportunities for career development and a good work-life balance.
Federal Financials Business Consultant Senior
Company: CGI
Location: Washington, DC
Posted Oct 14, 2024
CGI is seeking a Federal Financials Business Consultant Senior with 8+ years of Accounting/financial experience. The role involves developing knowledge of a client's industry, customers, organization, and business objectives. The consultant will lead Business Process Reengineering (BPR) efforts on financial processes, assess financial processes for automation opportunities, and provide quality client support. The position is based in Washington, DC, with a hybrid working model acceptable. Required qualifications include experience with federal financial management/accounting, federal budget execution, reimbursable agreements, and federal financial management. Desired qualifications include experience with Momentum, audits (federal preferred), SAP Business Analytics Certified Internal Auditor (CIA), Visio, Project Management, Microsoft Project, and automation tools. CGI offers competitive compensation, comprehensive insurance options, matching contributions through the 401(k) plan and share purchase plan, paid time off, and learning opportunities. US Citizenship is required.
Recruiter
Company: Addison Group
Location: Washington, DC
Posted Oct 14, 2024
Addison Group, a top 50 fastest growing company, is seeking a results-driven team player for a Recruiter position. The role involves prospecting new candidates, networking, and developing recruiting strategies. Key benefits include growth opportunities, work-life balance, cutting-edge training, a team-oriented environment, hands-on management, and a reward system. The Recruiter will identify and network with job seekers, maintain a candidate pipeline, and represent Addison professionally in all interactions.
Senior Loan Review Specialist
Company: Addison Group
Location: Washington, DC
Posted Oct 14, 2024
A top management consulting firm is looking for a candidate with 5-10 years of Loan Review experience. The role involves supporting a federal loan program, managing loan forgiveness operations for the Paycheck Protection Program, and overseeing a large team in loan servicing, payment collection, origination, and investor payouts. The candidate will also serve as a liaison between the client, government stakeholders, and contractors, and provide inputs for monthly operational reporting. Requirements include extensive loan review experience, knowledge of financial loan systems, and strong communication and organizational skills.
Senior Staff Accountant
Company: Addison Group
Location: Washington, DC
Posted Oct 14, 2024
A Government Contractor is seeking a Staff Accountant with Deltek Costpoint/GCS experience. The role involves account reconciliations, journal entries, month-end processing, year-end close functions, tax returns, inter/intra company reconciliations, and support for reporting packages. The ideal candidate should have strong Excel skills, project accounting experience, proficiency in Deltek Costpoint, understanding of DCAA requirements, and ability to handle multiple tasks in a fast-paced environment.
Estate Settlement Advisor Sr
Company: PNC
Location: Washington, DC
Posted Oct 14, 2024
The job posting at PNC is for an Estate Settlement Advisor position in the DC office. The role involves providing estate administration and relationship management services to an assigned book of business, acting as a specialized fiduciary expert for estates, and engaging in fiduciary decision-making. Responsibilities include managing assets, coordinating appraisals, resolving conflicts, and ensuring accurate tax filings. The role requires a university degree, 8+ years of industry experience, and relevant certifications. PNC offers comprehensive benefits, including health insurance, retirement plans, and paid time off.
Third Party Cyber Assurance (TPCA) Assessor
Company: Merrill
Location: Washington, DC
Posted Oct 14, 2024
Bank of America is seeking a Third Party Cyber Assurance (TPCA) Assessor to conduct information security assessments for third-party vendors. The role involves evaluating third-party information security risks, partnering with vendors for assessment preparation, and identifying and escalating non-compliant risks. The ideal candidate should have IT security audit/assessment experience, technical skills in information security and business continuity, and strong communication abilities. The job offers a competitive salary, benefits, and opportunities for growth and impact.
Entry Level Program Assistant
Company: Addison Group
Location: Washington, DC
Posted Oct 14, 2024
Addison Group is seeking a Program Assistant for a client in the DC Metro Area. The role involves supporting office operations and various departments as needed. Primary responsibilities include assisting in the office reception area, maintaining a professional office environment, managing the office calendar, updating program databases, procuring office supplies, and interfacing with vendors. The ideal candidate should have 1-2 years of experience in a professional office setting, proficient skills in Microsoft Office Suite, and impeccable communication skills.
Technical Project Manager - (Government Experience) - 38178
Company: Alion Science and Technology
Location: Washington, DC
Posted Oct 14, 2024
Enlighten, a HII company, is seeking a Project Manager (PM) for a cloud big data pilot program in Washington, DC. The PM will lead a team, interface with government representatives, and manage program execution, cost performance, and delivery objectives. The role requires a B.S. degree, 8+ years of federal government contracting experience, and a Secret clearance (TS/SCI preferred). Strong communication, organization, and attention to detail are essential. Prior experience with the U.S. Coast Guard and technical contracts is a plus.