Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Information Assurance/Security Assessor Expert (TS/SCI w/Poly required)

Company: Deloitte

Location: Washington, DC

Posted Oct 13, 2024

Deloitte's Strategic Risk team is seeking a professional with 8+ years of experience in NIST, RMF, and FISMA frameworks, as well as IT Security and Cyber Security Auditing in the Federal space. The role involves analyzing and defining security requirements, performing risk analyses, and participating in security audits and network vulnerability assessments. The ideal candidate should have a Bachelor's degree, be legally authorized to work in the US, and possess a DOD 8570 IAT III level certification. The wage range for this role is $107,659 to $207,762. Deloitte offers a diverse, equitable, and inclusive culture with opportunities for professional development.

Senior Financial Accountant

Company: The Washington Post

Location: Washington, DC

Posted Oct 13, 2024

The Washington Post is seeking an experienced senior accountant for its financial accounting and reporting team. The ideal candidate should be adaptable, intellectually curious, and proficient in accounting principles and regulations. Responsibilities include preparing general ledger accounting functions, variance analysis, and maintaining internal process documentation. The role requires advanced Excel skills, teamwork, and the ability to manage multiple projects. Qualifications include a degree in Accounting, CPA, and 4+ years of general ledger accounting experience. The Post offers competitive benefits and a salary range of $74,000 - $111,000 annually.

Software Engineer II

Company: Disney

Location: Washington, DC

Posted Oct 13, 2024

Disney Entertainment & ESPN Technology is reimagining viewing experiences for beloved stories and transforming Disney's media business. They are building the future of Disney's media, advertising, and distribution businesses, reaching millions of consumers daily through platforms like Disney+, Hulu, and ESPN+. The Product & Data Engineering team develops innovative products and techniques for consumer-facing products, driving innovation at scale. They are seeking a Software Engineer II with Rust and C/C++ experience to build client application experiences in Rust, collaborating with hardware manufacturing partners and engineering teams.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Oct 13, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and communicating information. The trainee will also learn about key business aspects and CVS/pharmacy culture. Upon successful completion, they can be considered for Operations Supervisor or Shift Supervisor positions. These roles involve leading store staff, ensuring smooth operations, and maintaining excellent customer service. The job requires deductive reasoning, analytical skills, computer skills, and advanced communication. The pay range is $18.25 - $26.00, and benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Licensed Mental Health Therapist (LCSW-C, LCPC, LCMFT)

Company: Lee Company

Location: Washington, DC

Posted Oct 13, 2024

LifeStance Health, Inc. is actively seeking passionate and committed Licensed Therapists (LCPC, LCSW-C, LCMFT) in Maryland. They offer competitive benefits including sign-on bonus, flexible schedules, remote work options, full administrative support, and a full benefits package. The annual income potential ranges from $66,000 to $105,600. Therapists should be experienced in working with adult and/or child and adolescent populations.

Senior Data Engineer

Company: Disney

Location: Washington, DC

Posted Oct 13, 2024

Disney Entertainment & ESPN Technology is a dynamic team that reimagines viewing experiences for beloved stories and transforms Disney's media business. They build and operate platforms for Disney+, Hulu, ESPN+, and more, reaching millions daily. The Product & Data Engineering team develops innovative products and techniques, driving industry norms. The Senior Data Engineer will design and build data pipelines, collaborating with various teams to ensure high operational efficiency and quality. The role requires 5+ years of data engineering experience, proficiency in RDBMS, programming languages, and ETL tools, and familiarity with data modeling and warehousing practices.

Identity & Access Management Lifecycle Governance & Controls Services Analyst

Company: Merrill

Location: Washington, DC

Posted Oct 13, 2024

Bank of America is offering a job opportunity for an Identity & Access Management Information Security Controls Specialist in Denver, CO. The role involves analyzing, strengthening, and securing the company's systems for identity and resource lifecycle governance. The successful candidate will collaborate with various teams to improve adherence to security best practices, laws, and policies. The position requires knowledge of Identity and Access Management laws, regulations, and technologies, as well as experience in large and complex organizations. The role is eligible for an annual discretionary award and offers industry-leading benefits.

Data Scientist - Senior Consultant

Company: Guidehouse

Location: Washington, DC

Posted Oct 13, 2024

Guidehouse is seeking a Data Scientist for their Defense and Security Segment. The role involves collecting, transforming, integrating, and analyzing data to support DHS programs. Responsibilities include accessing data sources, aggregating datasets, and creating AI-driven applications. Required qualifications include a Bachelor's degree, US citizenship, and at least 3 years of data-related experience. Proficiency in SQL, Python, Databricks, and AWS is necessary. The position offers a competitive salary range and comprehensive benefits package.

Airborne Cryptologic Language Analyst

Company: Lee Company

Location: Washington, UT

Posted Oct 13, 2024

Airborne Cryptologic Language Analysts are crucial in translating intelligence communications during flight, providing threat warnings and actionable intelligence. They require fluency in foreign languages, successful completion of various courses, and meet specific physical and health standards. High school seniors or diploma holders can apply, with non-graduates needing a minimum AFQT Test score of 65.

Senior Threat Researcher (Unit 42) - Clearance Required

Company: Palo Alto Networks

Location: Washington, DC

Posted Oct 13, 2024

Palo Alto Networks is seeking a cyber threat intelligence analyst with a Top Secret Clearance (TS/SCI) and Polygraph for their Unit 42, National Security Team. The role involves tracking cyber criminals, ransomware groups, and advanced persistent threats, providing timely and actionable intelligence, and collaborating with a global team of threat intelligence analysts. The ideal candidate should have a BS/MS in Computer Science, Computer Engineering, or equivalent military experience, proficiency in Python, C, and/or C++, and strong knowledge of cyber security threat actors. The company offers personalized and flexible people programs, and is committed to diversity and equal opportunity employment.

Systems Engineer - FSI

Company: Palo Alto Networks

Location: Washington, DC

Posted Oct 13, 2024

Palo Alto Networks is seeking a Systems Engineer with 4+ years of experience in pre-sales, systems integration, or equivalent. The role involves enabling sales engagements into large new enterprise accounts, navigating complex accounts, and generating winning proposals. The ideal candidate should have a strong understanding of Palo Alto Networks products, particularly Next-Generation Firewall, and comparative technologies. They should also possess experience with systems installation, configuration, and administration of various systems, and strong analytical skills. The company offers personalized and flexible people programs, and is committed to diversity and equal opportunity employment.

Manager, Product Operations

Company: Disney

Location: Washington, DC

Posted Oct 13, 2024

Disney Experiences Technology & Digital is seeking a Manager, Product Operations. The role involves managing a team of Product Managers and Digital Product Operations Managers, ensuring alignment with the digital strategy, and acting as the main expert for the business. Key responsibilities include translating digital product strategy into feature requirements, working with technical teams for accurate delivery, building positive relationships with business partners, and managing project budget and financials. The ideal candidate should have a minimum of 8 years of related work experience in Product Management or Account Management, expertise in Agile software development methodology, strong leadership skills, and excellent presentation skills. A Master's degree in business administration (MBA) is preferred.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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