Excellent Customer Service Jobs in Washington DC
90,427 open positions · Updated daily
Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.
Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.
SecDevOps Technical Lead
Company: Leidos
Location: Washington, DC
Posted Oct 09, 2024
Leidos National Security Sector is seeking an experienced SecDevOps Lead to lead a diverse team of technical staff. The role involves ensuring continuous operation, maintenance, and security of an Intelligence Community customer's intelligence discovery website and application suite. Key responsibilities include enhancing and maintaining the CI/CD pipeline, automating infrastructure management, performing database administration, and developing scripts for automation. The candidate will also focus on leadership, information security, software development, tiered IT support, and maintaining government authority to operate (ATO) for critical platforms. The position demands a hands-on approach and collaboration with government leads and stakeholders.
Expert Partner & Associate Director, Large Capital Project Management
Company: Boston Consulting Group (BCG)
Location: Washington, DC
Posted Oct 09, 2024
Boston Consulting Group (BCG) is seeking an experienced Partner or Associate Director for Large Capital Project Management (LCPM). The ideal candidate will have at least 15 years of experience in managing infrastructure projects, such as airport expansions, rail, road, or tunnel projects. They should possess a deep understanding of project delivery aspects, including delivery strategy, contracting strategy, value engineering, procurement de-risking, and construction excellence. The role involves leading client teams, contributing to case teams, supporting business development, and developing intellectual property. BCG offers competitive compensation, benefits including zero-premium medical, dental, and vision coverage, retirement contributions, and generous paid time off.
Infrastructure Support Manager
Company: ManTech
Location: Washington DC
Posted Oct 09, 2024
ManTech International is seeking a motivated Infrastructure Support Manager to join their team in the Chantilly, VA area. The role involves managing IT infrastructure, leading a team, and ensuring reliable and efficient operation of systems and services.
Single Family AWS Full Stack Java Software Engineer (Flexible-Hybrid)
Company: Fannie Mae
Location: Washington, DC
Posted Oct 09, 2024
Fannie Mae is seeking a Single Family AWS Full Stack Java Software Engineer (Flex) to collaborate on designing, producing, testing, or implementing moderately complex software, technology, or processes. The role offers flexibility and the opportunity to work alongside a team dedicated to tackling housing challenges and impacting the future of the industry. The ideal candidate will have at least 2 years of experience in programming, influencing, web development, cloud technologies, and other relevant skills. Fannie Mae is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.
Sales Support Associate (Enterprise Sales)
Company: EVERFI
Location: Washington, DC
Posted Oct 09, 2024
EVERFI, a global technology company, is recognized for its social impact through education, addressing issues like financial wellness and mental health. Founded in 2008, it has reached over 41 million learners worldwide. The company has been honored as one of the World's Most Innovative Companies by Fast Company and featured on Fortune Magazine's Impact 20 List. EVERFI's Business Development Associate role involves supporting the Enterprise Revenue Team to acquire new customers and optimize sales for large enterprise accounts, contributing to the company's revenue goals. The role requires 1 year of sales experience, strong communication skills, and proficiency in Google Suite and Salesforce. EVERFI offers competitive benefits, a flexible work environment, and a focus on company values like 'Relationships First' and 'Demand Excellence'.
Endpoint Engineer
Company: Skyepoint Decisions
Location: Washington, DC
Posted Oct 09, 2024
SkyePoint Decisions, a leading Cybersecurity Architecture and Engineering firm based in Dulles, Virginia, is seeking an Endpoint Engineer. The role involves providing Tier 3 engineering support to Microsoft's cloud-based Intune endpoint management system, managing policy, app, and device configuration, and responding to complex incidents. The ideal candidate should have a Bachelor's degree in computer science or related field, 3+ years of experience in end-point management systems, an active Secret clearance, and U.S. citizenship. SkyePoint offers competitive compensation, benefits including health insurance, 401k matching, and a flexible work environment.
Management Analyst II - CIV
Company: CGI
Location: Washington, DC
Posted Oct 09, 2024
CGI is seeking a Management Analyst II for the FSO office in DC. The role involves administrative support, security access permissions, financial obligations, escorting deliveries, customer service, property and asset management, inventory planning, and property lifecycle management. Required qualifications include relevant work experience, customer service skills, US citizenship, and ability to obtain a DOJ MRPT clearance. CGI offers competitive benefits including a Share Purchase Plan, 401(k), Paid Time Off, and health benefits. The company values ownership, teamwork, respect, and belonging, and encourages career growth and skill development.
CW Cyber Information Systems Analyst IV
Company: TIAA
Location: Washington, DC
Posted Oct 09, 2024
This job posting is for a Non-Employee CW role as a CW-Information Systems Analyst IV at TIAA's office in Charlotte, NC. The role involves performing moderately complex business planning, support, and project-related duties. The successful candidate will have 5+ years of experience in back-end development and dev-ops, strong programming skills in JAVA & Python, and experience with container solutions, CI/CD tools, and AWS. The role requires collaboration with various IT teams and business partners to research, design, develop, test, and deploy marketing review applications and reporting metrics. The job involves approving system scope, overseeing changes to existing system logic, and creating procedures to solve complex problems. The role is located onsite but currently remote, with an anticipated term of 18 months, potentially extendable.
Disclosure Representative (Intelligence Analyst 4)- 4501
Company: Alion Science and Technology
Location: Washington, DC
Posted Oct 09, 2024
HII-TSD is seeking a Disclosure Representative to support the Defense Intelligence Agency's (DIA) Centers and Offices at Bolling AFB, Washington, DC. The role involves providing strategic all-source analysis products and assessments across multiple disciplines, including regional stability, foreign military and security forces, insurgent organizations, counterterrorism, and counterintelligence. The representative will also prepare and process foreign disclosure requests, ensuring all sources have been identified and appropriate security classification markings are applied. The ideal candidate should possess in-depth knowledge and experience in IC and DoD policies and procedures for determining the releasability of classified information, and must maintain a TS/SCI Clearance with CI/Poly.
Sr. Sales Manager (Global Starlink Enterprise Sales) - North America
Company: SpaceX
Location: Washington, DC
Posted Oct 09, 2024
SpaceX, a company founded on the belief of human exploration of the stars, is currently hiring a Sr. Regional Sales Manager for Starlink Enterprise Sales in North America. The role involves meeting revenue targets, identifying and securing new enterprise customers, and working with cross-functional teams. The ideal candidate should have a strong sales track record, preferably in the satellite/telecommunications sector, and be willing to travel approximately 50% of the time. The compensation package includes a base salary, potential long-term incentives, and comprehensive benefits.
Digital Project Leader/Principal, ERP
Company: Boston Consulting Group (BCG)
Location: Washington, DC
Posted Oct 09, 2024
Boston Consulting Group (BCG) is a leading global management consulting firm that specializes in business strategy, digital transformation, and organizational change. The firm, founded in 1963, pioneered business strategy and now helps clients with total transformation, including digital agendas and business transformation. BCG emphasizes blending digital and human capabilities, with diverse global teams delivering solutions through management consulting, technology, design, and corporate ventures. As a TDA Project Leader/Principal focused on ERP, you will lead a team advising clients on Enterprise Systems strategies, emphasizing next-generation ERP solutions for digital agendas and business transformation. Key responsibilities include transformation of technology functions, AI and innovation, and new ways of working. BCG values actionable insights, high standards, and continuous learning. The ideal candidate has 5+ years of digital experience, 3-5 years of consulting experience, and expertise in functional process areas, business cases, analytical thinking, and industry alignment. Strong relationship building, leadership, and communication skills are essential. BCG offers a comprehensive benefits package, including zero-premium health insurance, dental and vision coverage, retirement contributions, and paid time off.
Senior Manager, Marketing – KI Concerts: 2024-3207
Company: The Headfirst Companies
Location: Washington, DC
Posted Oct 09, 2024
Headfirst Companies is seeking a Senior Manager, Marketing for KI Concerts to enhance brand recognition and drive revenue growth. The ideal candidate will be a dynamic leader with 8+ years of B2B marketing experience, strong analytical and communication skills, and a passion for international travel. They will develop and implement marketing strategies, manage a team, and oversee external contractors. The role requires in-person work in Washington, D.C. with some domestic and international travel.