Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Retail Sales Associate (Part Time)

Company: Brilliant Earth

Location: Washington, DC

Posted Oct 09, 2024

Brilliant Earth is seeking a part-time Retail Sales Associate for their Washington D.C. showroom. The ideal candidate will guide customers through the sales process, both in-person and virtually, using deep product knowledge and sales strategies. They will manage a high volume of sales leads, provide a luxury customer experience, and enforce showroom policies. The role involves creating personalized experiences, conducting post-sale appointments, and reviewing customer feedback. The company offers competitive compensation, benefits, and opportunities for growth. The hiring process includes a phone call, an online exercise, and a video interview.

Service and Engagement Team Lead

Company: Target

Location: Washington, DC

Posted Oct 08, 2024

Target is offering a Service and Engagement Team Leader position with a competitive pay range of $26.00 - $44.20 per hour, based on various factors including labor markets, education, work experience, and certifications. The role involves leading a team of Guest Advocates and Front of Store Attendants, ensuring exceptional guest service, and managing daily/weekly workload to meet sales goals. Benefits include comprehensive health coverage, 401(k), employee discount, and various other perks. Target emphasizes a culture of diversity, equity, and inclusion, and provides opportunities for career growth and skill development.

Info Security Controls Sr Specialist

Company: Bank of America

Location: Washington, DC

Posted Oct 08, 2024

Bank of America is seeking an Info Security Controls Sr Specialist to join their Process and Metrics Excellence organization. The role involves leading the Cyber Control Oversight program, overseeing executive issue portfolios, facilitating issue to process alignments, and assisting with regulatory requests. The ideal candidate should have 8-10 years of related experience, strong risk and compliance background, and excellent analytical and critical thinking skills. The role is based in Denver, CO or Washington, DC, with a salary range of $130,000 - $176,900 annually.

Supply Chain Navy SME

Company: IBM

Location: US Washington

Posted Oct 08, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role requires experience in supply chain management, business development, and leadership, with a focus on securing large-scale contracts and growing revenue.

Sales & Marketing Associate - Summer 2025 Start

Company: Bozzuto

Location: Washington, DC

Posted Oct 08, 2024

Bozzuto is a company that values community, inclusivity, and exceptional experiences. They are seeking a Sales & Marketing Associate for a summer 2024 start. The role involves converting leads into community tours, conducting personalized tours, building brand loyalty, and generating social media interest. The ideal candidate is customer-focused, has sales aptitude, excellent communication skills, and proficiency in social media. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, tuition reimbursement, and a diverse range of employee resource groups.

Jewelry Sales Consultant (Part Time)

Company: Brilliant Earth

Location: Washington, DC

Posted Oct 08, 2024

Brilliant Earth is seeking a part-time Jewelry Consultant for their Washington, D.C. showroom. The role involves guiding customers through the purchasing process, managing sales leads, and creating personalized experiences. The ideal candidate should have a passion for customer service, a drive to exceed sales targets, strong communication skills, and a collaborative mindset. Brilliant Earth offers competitive compensation, benefits, and opportunities for growth. The hiring process includes a phone call, an online exercise, and a video interview.

Developmental Engineer

Company: Lee Company

Location: Washington, UT

Posted Oct 08, 2024

The text discusses the crucial role of Developmental Engineers in the Air Force, covering a wide range of specialties. These experts are responsible for planning and implementing projects, essential for successful operations worldwide. The text also outlines the requirements to join the Air Force, including a Bachelor's degree in engineering, completion of specific courses, and age restrictions. Meeting these requirements is necessary to contribute to the Air Force's missions and ensure technology reliability.

Senior Software Engineer, Scala

Company: Disney

Location: Washington, DC

Posted Oct 08, 2024

Disney Entertainment & ESPN Technology is a dynamic organization that reimagines viewing experiences for beloved stories and transforms Disney's media business. They build and operate platforms used by millions daily, such as Disney+, Hulu, and ESPN+. The company values innovation, with a focus on providing exceptional video playback experiences and metadata. They are seeking a Senior Software Engineer with expertise in functional programming, RESTful services, and large-scale high-availability backend services. The role involves building high-performance systems, leading architecture discussions, and collaborating with cross-functional teams. The ideal candidate should have a strong understanding of computer science fundamentals, design patterns, and principles, as well as experience with public cloud providers and observability tools.

Cyber Threat Intelligence (CTI) Collections Manager

Company: Bank of America

Location: Washington, DC

Posted Oct 09, 2024

Bank of America is seeking a CTI Collections Manager to lead and execute the global collections strategy, focusing on Priority Intelligence Requirements (PIR), Strategic Intelligence Requirements (SIR), Requests for Information (RFI), and Vendor Management. The role involves managing processes, coordinating with other CTI functional teams, and drafting Standing and Sub Intelligence Requirements. The ideal candidate should have 5-7 years of experience in cyber threat intelligence, managing a team, and working in a 24x5 operational environment. Proficiency in utilizing current intelligence related automation, requirements based applications, tools, and databases is required. The role is eligible for an annual discretionary award and offers industry-leading benefits.

2025 Investment Banking Associate Program - Early Careers

Company: Wells Fargo

Location: Washington, DC

Posted Oct 08, 2024

Wells Fargo is recruiting for the 2025 CIB Associate Program in Investment Banking. The program offers an eight-week comprehensive training in Charlotte, covering financial accounting, credit analysis, products, structuring, corporate valuation, and financial modeling. Associates will receive on-the-job coaching, mentoring, and feedback. They will participate in analyzing companies and client investments, make recommendations, and identify process improvements. Ideal candidates have 3+ years of professional experience, strong analytical skills, and the ability to work under pressure. Required qualifications include 2+ years of Investment Banking Program experience. Desired qualifications include a Masters of Business Administration (MBA) and advanced Microsoft Office skills. The role is available in Charlotte, New York, Houston, Chicago, and Washington, D.C., with a pay range of $175,000 yearly.

Assistant Community Manager, Park Kennedy

Company: KETTLER

Location: Washington, DC

Posted Oct 08, 2024

KETTLER is currently hiring for an Assistant Community Manager position at Park Kennedy, a luxury apartment community in Washington, DC. The role involves managing property operations, coordinating maintenance, ensuring a quality living environment, and contributing to team goals and resident satisfaction. The ideal candidate should have 2+ years of property management experience, computer proficiency, and a proven track record in leasing. Knowledge of Landlord Tenant Laws and Property Management software is required. Experience in the luxury segment is preferred.

Sr. Cloud Security Controls Enablement Specialist

Company: Bank of America

Location: Washington, DC

Posted Oct 09, 2024

Bank of America is seeking a Cloud Security Controls Enablement Specialist to design, implement, and manage security controls across multi-cloud environments, with a focus on Azure and AWS platforms. The role involves leading secure cloud architecture design, developing security architectures, evaluating new cloud security technologies, and ensuring compliance with industry standards. The ideal candidate should have a strong understanding of cloud security principles, extensive knowledge of security tools and technologies, and experience with cloud and containerized technologies. The position offers a competitive salary range of USD 130,000.00 - 176,900.00 per year and is eligible for benefits and discretionary incentives.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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