Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Desktop Support Engineer

Company: Leidos

Location: Washington, DC

Posted Oct 09, 2024

Leidos is seeking a candidate with 4-8 years of relevant experience for a Tier 1 and 2 support role. The role involves providing support for multiple domains with users locally and remotely, working with Active Directory and Exchange, troubleshooting workstations and Microsoft Office suite, and learning new technology. The candidate should possess strong problem-solving skills, excellent communication skills, and the ability to work in a professional environment. TS/SCI clearance is required. Leidos offers opportunities for career development and work-life balance.

Patient Dining Services Manager

Company: Sodexo

Location: Washington, DC

Posted Oct 09, 2024

Sodexo is seeking a Patient Dining Services Manager at MedStar Washington Hospital Center in Washington DC. The role involves overseeing the hospital's Diet Office personnel to ensure compliance with nutrition/food regulatory requirements. The manager will interact with patients and be the primary liaison between the clinical and food service teams. They will implement performance improvement and quality assurance programs, conduct patient rounding, and host monthly diet education classes. Sodexo offers a comprehensive benefits package, including medical, dental, vision care, 401(k) plan, paid time off, and career growth opportunities. The ideal candidate should have excellent leadership and communication skills, passion for patients, knowledge of nutrition, and experience with oversight of diet offices.

Senior Project Manager, Medicaid Network Value Based Solutions

Company: CVS Health

Location: Washington, DC

Posted Oct 09, 2024

CVS Health is seeking a project manager with extensive experience in health operations or similar disciplines. The role involves overseeing and managing complex projects in support of Government Programs Network team's process, operations, and strategy. The individual will ensure day-to-day project activities are on track and on time, and will work cross-functionally to keep leadership and impacted areas apprised of progress and risks. The role requires effective partnering within the network and other business areas, strong business acumen, and the ability to manage interpersonal sensitivities. The position offers a competitive pay range, comprehensive benefits, and opportunities for professional growth.

Broadcast Engineer, Post Production

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Oct 09, 2024

Warner Bros. Discovery is seeking a Broadcast & IT Systems Engineer with a solid understanding of technology and practices necessary for maintenance and installation in a fast-paced production environment. The role involves collaboration with team members, clients, and support groups to troubleshoot and resolve issues with broadcast/multimedia systems and computers. The ideal candidate should possess a forward-thinking approach, anticipating challenges and initiating solutions. They must have a robust understanding of both private and public cloud architectures, and extensive experience in managing large-scale deployments. The candidate should also have a solid understanding of file system basics and be skilled in overseeing the entire lifecycle of hardware assets. The role requires shift work and on-call duties on a rotating schedule.

Malware Governance and Quality Assurance Control Owner

Company: Bank of America

Location: Washington, DC

Posted Oct 09, 2024

Bank of America is seeking a skilled professional to lead and advance efforts in defending against malware threats. The role involves overseeing global technology governance, managing quality assurance processes, and driving initiatives to enhance cybersecurity posture. The ideal candidate should have strong experience in analyzing and responding to malware threats, thorough documentation skills, and the ability to work independently and collaboratively. The position offers a competitive salary range of $137,300.00 - $190,100.00 per year, along with benefits and opportunities for career growth.

Retail Key Carrier Coordinator

Company: The TJX Companies, Inc.

Location: Washington, DC

Posted Oct 09, 2024

Marshalls, a retail store, is seeking a Key Carrier to contribute to the growth of their career. The role involves providing exceptional customer service, maintaining store operations, and leading the team when needed. The company values a positive internal and external customer experience, honesty, integrity, and a safe environment. Benefits include discounts, 401(k) contributions, and various insurance options. The starting pay range is $19.50 to $20.00 per hour.

Cloud Security Product Manager

Company: Merrill

Location: Washington, DC

Posted Oct 09, 2024

Bank of America is seeking a Senior Cybersecurity Product Manager for its Global Information Security (GIS) team. The role involves integrating security controls as code within cloud platforms, collaborating with cross-functional teams, and ensuring compliance with internal control requirements and regulatory obligations. The ideal candidate should have significant experience in Product Management in cybersecurity, deep knowledge of cloud platforms, and familiarity with security frameworks and standards. The position offers a competitive salary range of $115,800.00 - $215,000.00 per year and is eligible for discretionary incentives and benefits.

Justice Reporter

Company: The Washington Post

Location: Washington, DC

Posted Oct 09, 2024

The Washington Post is seeking an experienced journalist to cover the Department of Justice, FBI, and other federal law enforcement agencies. The ideal candidate should have a strong track record of source reporting, be a fast and polished writer with a deep understanding of criminal justice and national security. The role involves breaking news, delivering analysis, and executing enterprise stories. The position offers a competitive salary range of $137,300.00 - $228,900.00 along with comprehensive benefits.

Senior Named Account Executive, Federal Healthcare

Company: Cloudflare

Location: Washington, DC / Remote

Posted Oct 09, 2024

Cloudflare is a global network company that powers millions of websites and applications, providing protection and acceleration without requiring hardware or software changes. They are seeking a seasoned sales professional with a technical background to cover the Federal market in the US. The role involves developing and executing account plans, driving sales, managing contract negotiations, and building strategic relationships with key accounts. Cloudflare offers competitive compensation, equity participation, and a comprehensive benefits package, including health and welfare benefits, financial benefits, and time off. The company is committed to diversity, inclusiveness, and protecting the free and open Internet through initiatives like Project Galileo and 1.1.1.1.

Senior Standards Editor

Company: The Washington Post

Location: Washington, DC

Posted Oct 09, 2024

The Washington Post is seeking a highly experienced news leader for the role of Senior Standards Editor. The position involves maintaining the highest standards of fairness and integrity in journalism, working on complex stories, and managing two standards editors. The ideal candidate should have at least 15 years of professional journalism experience, excellent news judgment, and mastery of Post ethics and standards. The role is based in the Washington newsroom with a salary range of $202,700 - $376,500. The Post values diversity and offers comprehensive benefits.

Campus - Accounting Program Intern (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 09, 2024

Fannie Mae is offering a 10-week paid internship program starting June 2025, with a set hourly rate of $33.00/hour. The intern will have the opportunity to support finance functions in accounting, reporting, controls, SOX/FORM, tax, and product support. The intern will execute accounting and financial operations processes, analyze accounting results, gather and maintain financial information, perform analytics and reporting, and interact with finance and key business partners. Minimum qualifications include authorization to work in the U.S., academic achievement (preferred GPA of 3.0 or above), accounting major or minor in Bachelor's and/or Master's degree, and strong analytical background. Preferred qualifications include being a rising senior enrolled in a bachelor's degree program (2026 graduation date) or graduating seniors planning to enter 5th year Master's/CPA program, demonstrated leadership capabilities, self-starter, strong business acumen, results-focused, superior communication skills, and fluency and aptitude with technology applications.

Sustainable Agriculture Partnerships & Capabilities Associate Manager

Company: PepsiCo

Location: Washington, DC

Posted Oct 09, 2024

PepsiCo aims to be a global leader in sustainable foods and beverages, focusing on regenerative farming, sustainable sourcing, and improving livelihoods. The Sustainable Agriculture Partnerships Associate Manager role is responsible for managing strategic partnerships, facilitating learning programs, and collaborating with cross-functional teams to align partnership activities with PepsiCo's broader sustainability goals. The role requires a Bachelor's degree, 3+ years of experience in corporate sustainability, agriculture, or partnerships, and strong relationship and program management skills.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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