Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Senior Billing Specialist (Gov COn)

Company: Addison Group

Location: Washington, DC

Posted Oct 08, 2024

A Non-Profit organization is looking for a Billing/Revenue Analyst with Government Contracting experience. The role is an indefinite contract with potential conversion. Key responsibilities include preparing and submitting invoices, providing training, maintaining accurate records, and resolving billing inquiries. The ideal candidate should have advanced Excel skills, experience with various types of government contracts, and the ability to improve billing efficiency.

Accounting Manager

Company: Addison Group

Location: Washington, DC

Posted Oct 08, 2024

A Research Based organization in Washington DC is seeking a Senior Accounting Manager for a 5-8 month consulting opportunity. The ideal candidate should have a strong background in US GAAP, particularly in ASC 840, ASC 350 & 360, FAS 91, 409A and ASC 606, with 5 years of technical accounting and audit experience, including Big 4 public accounting. The role involves interpreting complex accounting issues, leading the implementation of new accounting standards, and assisting with financial audits and month-end/year-end close activities.

Pharmacy Intern Grad

Company: Walgreens

Location: Fort Washington, PA

Posted Oct 08, 2024

The job involves providing pharmacy consulting services, ensuring proper medication handling, and enhancing customer experience. Key responsibilities include engaging customers, resolving issues, and promoting healthcare services. The role also involves maintaining pharmacy operations, ensuring compliance with regulations, and supporting financial and inventory management. The pharmacist is expected to build relationships with the local medical community, participate in outreach activities, and assist in staff hiring and training.

Senior Accountant

Company: Addison Group

Location: Washington, DC

Posted Oct 08, 2024

A large for-profit organization in DC is seeking a Senior Accountant with 5+ years of experience. The role involves managing operational accounting, performing account/bank reconciliations, handling journal entries, processing month-end, assisting with year-end close functions, and processing sales and use tax returns. The ideal candidate must possess strong Microsoft Excel skills, be familiar with large ERP accounting software, and hold a Bachelor's degree in Finance/Accounting.

Customer Experience Coordinator, STP: 2023-3035

Company: The Headfirst Companies

Location: Washington, DC

Posted Oct 08, 2024

The Customer Experience Coordinator (CX Coordinator) role at Headfirst Companies involves serving as a customer experience ambassador, managing customer accounts, and ensuring high-quality service through phone, email, and in-person interactions. The role requires strong communication skills, problem-solving abilities, and the capacity to work in various environments. The CX Coordinator will also represent the Headfirst brand, handle daily schedules, and participate in camp activities. The ideal candidate should have at least two years of educational experience, preferably in communications, business, or hospitality, and relevant customer service experience. The role involves working with small children, handling outdoor tasks, and lifting up to 30 pounds occasionally.

Knowledge Manager (KM) (Project Management Analyst 3)- 4588

Company: Alion Science and Technology

Location: Washington, DC

Posted Oct 08, 2024

HII-TSD is seeking a Knowledge Manager to provide strategic all-source analysis products and assessments across multiple disciplines, including regional stability, foreign military and security forces, insurgent organizations, counterterrorism, and counterintelligence. The role involves creating high-value actionable intelligence and warning products, providing intelligence visualization, dissemination, and business analytic services, and aligning processes and technology to enable information sharing. The ideal candidate should have 5 years of relevant experience with a Bachelor's degree, or less with a higher degree, and demonstrate ability to collaborate, develop concise products, and lead teams in researching multifaceted problems. A TS/SCI Clearance with CI/Poly is required.

Military Forces Analyst (Intelligence Analyst 2)- 4553

Company: Alion Science and Technology

Location: Washington, DC

Posted Oct 08, 2024

Huntington Ingalls Industries is seeking a Military Forces Analyst to support the Defense Intelligence Agency at Bolling AFB, Washington, DC. The role involves providing strategic all-source analysis products and assessments across multiple disciplines, including regional stability, foreign military and security forces, insurgent organizations, counterterrorism, and counterintelligence. The analyst will also provide intelligence visualization, dissemination, and business analytic services. Minimum qualifications include 2 years of relevant experience with a Bachelor's degree or 6 years of experience with a High School Diploma. A TS/SCI Clearance with CI/Poly is required. The company offers competitive benefits and is committed to equal opportunity employment.

Kids Online Teacher

Company: EF Education First

Location: Washington, DC

Posted Oct 08, 2024

EF Teach Online is offering a part-time, home-based job opportunity for English teachers to teach children aged 5-14 in China. Teachers will use prepared lesson materials via the EF Teach Online platform and can set their own schedule. The job offers competitive pay, with the potential to earn up to $20 per hour. Key requirements include being a fully fluent English speaker, having a bachelor's degree, a 40-hour TEFL certification, and access to a headset, computer, and stable internet. The role involves delivering 25-minute one-to-one online lessons, providing feedback to parents, and communicating lesson availability. The position is part of EF's blended learning model, where students attend group classes at English centers in China and have the option for a weekly one-to-one online session.

Senior CAT Automation Developer (Engineer Software Quality 4) - 3845

Company: Alion Science and Technology

Location: Washington, DC

Posted Oct 08, 2024

HII is seeking a Senior Test Automation Developer for the USPS Postal Service Headquarters in Washington, DC. The role involves designing and developing test automation scripts, working with business analysts, and maintaining production systems. The ideal candidate should have advanced knowledge of automation test tools, proficiency in VBScript, and experience in an Agile Software Development environment. Familiarity with VersionOne, version control software, and mailing industry data exchange standards is preferred.

Regional Vice President, Large Enterprise Sales

Company: Grand Rounds Health

Location: Washington, DC

Posted Oct 08, 2024

Included Health is a tech-driven healthcare company that aims to improve healthcare standards globally. Established in 2011, the company serves over 140 top employers, including Walmart and Costco, as a free employee benefit. With a team of 800+, Included Health connects nearly 6 million members to top-rated doctors and data-driven insights. The company's Enterprise Sales Directors sell the Included Health suite of products to enterprise customers (5,000-20,000 employee population) to provide world-class healthcare experiences for employees and their families. The role involves identifying, pursuing, and closing business with self-funded employers, working with senior Compensation & Benefits leadership, and expanding the company's customer base.

Staff Accountant

Company: Addison Group

Location: Washington, DC

Posted Oct 08, 2024

A large private equity firm is seeking a Staff Accountant with 1-2 years of experience. The role involves performing monthly GL account analysis, financial accounting functions, and assisting with the accounting cycle. The ideal candidate should have a Bachelor's degree in Accounting or Finance, be pursuing or passed the CPA certification exam, and have experience working in a deadline-driven environment.

Cloud Consultant and Program Manager

Company: Smartronix

Location: Washington, DC

Posted Oct 08, 2024

Smartronix, LLC., is a leading IT solutions provider specializing in Cloud Computing, Cyber Security, Health IT, Network Operations, and Mission-Focused Engineering. They are a Premier Amazon Web Services Consulting Partner, Microsoft Gold Partner, and Google Cloud Platform Premier Partner. Smartronix serves Fortune 1000 Financial, Healthcare, and government agencies worldwide. They value their employees, encouraging them to think big, collaborate, and contribute to the company's strategic vision. Smartronix is seeking an experienced Program Manager to join their expanding Cloud Services team. The ideal candidate will possess strong leadership, consulting, and relationship management skills, a business development mindset, and excellent communication skills. They should have a proven track record of driving major IT projects and managing multiple priorities simultaneously.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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