Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Project Manager

Company: Red River

Location: Washington DC

Posted Oct 03, 2024

The Project Manager will manage customer projects, provide exceptional customer service, and maintain high standards of professionalism. The role requires strong communication skills, project planning, and risk management. The ideal candidate should have a CAPM or PMP certification and experience with HWSW professional services projects.

IAM Security Analyst

Company: Cloudflare

Location: Washington, DC

Posted Oct 03, 2024

Cloudflare, a leading company in the Internet infrastructure sector, is seeking an Identity and Access Management (IAM) Security Analyst. The role involves managing user identities and access across the enterprise, automating provisioning and deprovisioning processes, designing and implementing IAM policies, and conducting access certifications. The company offers competitive compensation, benefits, and a commitment to diversity and inclusiveness. Cloudflare is also known for its social responsibility initiatives, such as Project Galileo and the 1.1.1.1 public DNS resolver.

Systems Support Engineer I (Sun-Thurs 8:30 to 5:00)

Company: Red River

Location: Washington DC

Posted Oct 03, 2024

The job posting is for a Systems Support Engineer I at Red River, responsible for handling customer technical support requests, troubleshooting, and providing exceptional customer service. The ideal candidate should have IT experience, strong troubleshooting and communication skills, and be able to work in a team-based environment.

Business Development Analyst

Company: OneGlobe LLC

Location: Washington DC

Posted Oct 03, 2024

OneGlobe LLC is seeking a Business Development Analyst to work in a hybrid model with their client in Washington DC. The job involves identifying sales opportunities, prospecting, and developing new business relationships. The company offers a competitive benefits package and a diverse workforce.

Technology Support Specialist II

Company: Enviva

Location: Washington DC

Posted Oct 03, 2024

The job posting is for a Support Specialist II at Enviva, a renewable energy company. The job involves providing technical support for staff, troubleshooting issues, and maintaining asset inventory. The company offers a range of benefits and a competitive salary.

Security Monitor Site Lead - TS/SCI

Company: IDS International

Location: Washington DC

Posted Oct 03, 2024

IDS International is seeking a Site Lead to support a federal agency escort program. The job requires scheduling staffing, managing personnel, and providing corrective action to meet customer expectations. The required qualifications include an active TopSecretSCI clearance and high school diploma or GED.

Opportunities to support FEMA Grants Management Systems

Company: OneGlobe LLC

Location: Washington DC

Posted Oct 03, 2024

OneGlobe is seeking talented professionals to support Grants Management systems for the Department of Homeland Security and FEMA. The company provides competitive benefits and a diverse workforce.

Meetings & Workplace Sales Executive

Company: Convene

Location: Washington DC

Posted Oct 03, 2024

Convene is a global lifestyle hospitality company that is looking for a Sales Executive to join their team in the Washington DC Metro area. The company values diversity and inclusivity and is committed to creating an equitable workplace. The Sales Executive will be responsible for building the Convene brand, developing business relationships, and driving revenue across all properties in the Convene portfolio.

Security Monitor - TS/SCI

Company: IDS International

Location: Washington DC

Posted Oct 03, 2024

IDS International is seeking Security Monitors to support a federal agency escort program on active construction sites. The job requires verifying personnel, reporting concerns, and adhering to site security requirements. The company is an equal opportunity employer.

Risk Adjustment Operations Manager, Remote

Company: Aledade

Location: Washington DC

Posted Oct 03, 2024

Aledade is a public benefit corporation that empowers independent primary care practices to deliver better care to patients and thrive in value-based care. The company is looking for a Risk Adjustment Program Manager to lead the day-to-day execution of strategic risk adjustment program engagements and manage project team members.

Product Manager

Company: T-Mobile

Location: Washington DC

Posted Oct 03, 2024

The job overview and responsibilities of the Product Manager at TMobile are described. The role involves creating and managing product vision and roadmap, conducting market research, and partnering with stakeholders to deliver products. The job also requires strong analytical and communication skills, as well as experience in Agile methodologies and project management.

Senior Subcontracts Administrator

Company: Amentum

Location: Washington DC

Posted Oct 03, 2024

Amentum is seeking a Senior Subcontracts Administrator to work remotely, supporting a Department of Defense contract. The role requires strong communication and critical thinking skills, with experience in subcontract risk management and procurement. The company offers a competitive benefit package and a dynamic work environment.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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