Excellent Customer Service Jobs in worldwide

119,735 open positions · Updated daily

Looking for Excellent Customer Service jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the worldwide area.

Lead Product Marketing Manager - Fintech

Company: ConsenSys

Location: Worldwide

Posted Jun 08, 2024

Consensys is seeking a Product Marketing Lead with 6+ years of experience in FinTech, preferably in web3, to develop and execute go-to-market strategies for new MetaMask products. The role involves product positioning, strategy, go-to-market planning, and day-to-day activities like managing budgets, external partnerships, and cross-functional team collaboration. The ideal candidate should have a strong understanding of web3, excellent communication skills, and the ability to thrive in a fast-paced environment. Consensys is an equal opportunity employer offering a salary range of $150,000—$200,000 USD.

Head of Support

Company: DoubleCloud

Location: Worldwide

Posted Jun 07, 2024

DoubleCloud, a company specializing in managed ClickHouse service and open-source technologies, is seeking an experienced leader for their global Technical Support Team. The role involves managing support processes, KPIs, collaboration, knowledge management, team building, and training & development. The ideal candidate should have proven experience in building and leading customer-facing technical support teams, expertise in support processes, strong project management skills, and willingness to be on-call. Preferred qualifications include cloud experience, SaaS/PaaS knowledge, open-source solutions experience, and proficiency with service management tools. DoubleCloud fosters a startup-like agile environment, promoting diversity, equity, and inclusion. Benefits include exceptional medical benefits, paid parental leave, home office expenses reimbursement, flexible vacation, retirement plan, and more.

Creative/Script Writer | YouTube Aviation Channel

Company: Electrify Video Partners

Location: Worldwide

Posted Jun 06, 2024

Electrify Video Partners is a digital media company that invests in and scales established YouTube channels, aiming to turn them into global media businesses. They are currently seeking a Creative Writer/Scriptwriter with a passion for aviation and storytelling to join their remote digital video team. The ideal candidate will transform complex technical information into engaging content, write and revise scripts, and collaborate with the team to ensure accuracy and clarity in narratives. Electrify offers a dynamic environment, remote work opportunities, and a commitment to fostering an inclusive, innovative culture.

Social Media Specialist

Company: Oppizi

Location: Worldwide

Posted Jun 04, 2024

Oppizi, a leading multi-channel offline performance marketing company, is seeking an ambitious and passionate Social Media Specialist / Community Manager. The role involves developing and managing social media content, engaging with followers, fostering influencer relationships, and growing the online community. The ideal candidate should have excellent English skills, proven experience in growing social media accounts, and proficiency in social media analytics tools. Benefits include an attractive salary package, health insurance, and opportunities for growth in a dynamic, global startup environment.

Solutions Engineer

Company: Canny

Location: Worldwide

Posted Jun 17, 2024

Canny, a fully remote company with a global team, is seeking a Solutions Engineer with 3-5 years of B2B SaaS experience. The role involves troubleshooting advanced technical issues, collaborating with product and engineering teams, and driving product enhancements. The ideal candidate is curious, collaborative, and comfortable working autonomously. Compensation includes a base salary of $90-155k USD, bonus program, equity grant, and comprehensive benefits. The role requires working North American hours.

Software Engineer, Developer Productivity

Company: Neondatabase

Location: Worldwide

Posted Jun 15, 2024

Neon, an open-source company, is seeking a Senior Software Engineer for their Developer Productivity team. The role involves improving developer satisfaction, reducing build and CI/run times, and ensuring efficient tooling for testing, building, and releasing code. The ideal candidate should be proficient in Python, Golang, Rust, or Javascript/Typescript, have experience with Docker, Kubernetes, and CI/CD pipelines, and possess strong troubleshooting skills. Neon is a well-funded startup with a mission to create a cloud-native Postgres database, backed by top-tier investors and led by experienced Postgres committers.

Director of Cloud Engineering

Company: Halcyon

Location: Worldwide

Posted Jun 14, 2024

Halcyon, a cybersecurity startup formed in 2021 by industry veterans, is seeking a Director of Cloud Engineering. The role involves leading a team to build and maintain Halcyon's cloud infrastructure and applications, ensuring high performance, reliability, and scalability. Responsibilities include leadership, product development, technical oversight, code quality, performance optimization, collaboration, infrastructure management, continuous integration, and communication. The ideal candidate should have strong architectural and implementation guidance, technical expertise, database proficiency, cloud infrastructure management, leadership experience, analytical skills, and communication skills. Halcyon offers comprehensive benefits, including healthcare, 401k, disability coverage, FSA options, flexible PTO, parental leave, and a generous equity offering. The base salary range is $200,000 - $250,000 with a 15% bonus target.

Software Engineer

Company: Canny

Location: Worldwide

Posted Jun 17, 2024

Canny is seeking a Software Engineer with 3-5 years of B2B SaaS experience to join their fully remote team. The role involves troubleshooting advanced technical issues, engaging with customers, and collaborating with product and engineering teams. The engineer will work on code maintenance, bug resolution, and product enhancements. The company offers a competitive base salary, bonus program, equity grant, and comprehensive benefits. The ideal candidate is comfortable working autonomously, has a collaborative spirit, and is passionate about building high-quality software products.

Junior/Middle Front-End Developer (MarTech)

Company: Social Discovery Group

Location: Worldwide

Posted Jun 13, 2024

Social Discovery Group is a global technology company that builds apps at the intersection of dating, social, and entertainment. They are looking for a Junior/Middle Front-End Developer for their MarTech team, which creates tools to improve user attraction. The company offers a remote opportunity, wellness days, bonuses, and other benefits.

Online Algebra Tutor

Company: Learner Education

Location: Worldwide

Posted Jun 04, 2024

Learner is a rapidly growing online tutoring company founded in 2020, offering personalized 1-on-1 live online tutoring in various subjects. They are currently seeking passionate, flexible, and tech-savvy Algebra tutors with 3+ years of tutoring experience and 1+ years of online tutoring experience. The ideal candidate should possess strong communication skills, subject matter expertise, and the ability to create customized lesson plans. Learner offers competitive pay, professional development opportunities, and a supportive community for tutors. They value educational professionals and strive to inspire students in a remote learning environment.

Technical Support Associate | Vodori

Company: Gt Hq

Location: Worldwide

Posted Jun 07, 2024

GT, founded in 2019 by a former Apple, Nest, and Google executive, is seeking a Technical Support Associate for Vodori, a SaaS technology company. The role involves providing high-level technical troubleshooting and support, managing customer support requests, and collaborating with internal teams. The ideal candidate should have 1-3 years of relevant experience, strong problem-solving skills, and excellent communication abilities. GT offers a range of benefits including health insurance, educational budget, and paid vacation days.

Investment consultant

Company: REALISTE Technology LTD

Location: Worldwide

Posted Jun 14, 2024

Realiste AI, a leading AI platform in real estate, is recruiting experienced sales professionals to handle international investor inquiries. The role offers a competitive income, comprehensive training, high demand, an established client base, and a strong market presence. Key responsibilities include lead management, investment guidance, proposal development, and administrative tasks. Required skills include exceptional communication, at least 5 years of real estate sales experience, and a deep understanding of investment instruments.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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