Excellent Customer Service Jobs in worldwide

119,735 open positions · Updated daily

Looking for Excellent Customer Service jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the worldwide area.

Research Library Fellow

Company: Wikimedia

Location: Worldwide

Posted May 23, 2024

The Wikimedia Foundation is seeking a remote Research Library Fellow for a 6-month contract to support Wikimedia communities in making targeted contributions in their prioritized topic areas. The role involves building topical lists, accessing relevant resources, and collaborating with volunteer communities to define the scope of their topic and develop a worklist for increasing coverage. The ideal candidate should have significant professional experience in research support, proficiency in querying languages, and a passion for free and open knowledge.

Associate General Counsel

Company: Ethena Labs

Location: Worldwide

Posted May 16, 2024

Ethena Labs is a company building the first ETH based yield-bearing synthetic dollar, sUSDe. The team comprises experienced professionals from traditional finance and crypto engineering. They aim to create a crypto-native, yield bearing synthetic dollar, independent of existing banking infrastructure. Ethena Labs is looking for an exceptional lawyer with experience in coordinating complex transactional and operational structures across jurisdictions. The role involves providing legal, business, and strategic advice, designing compliance and risk management processes, and drafting multi-regional documentation.

Director of Content Marketing & SEO

Company: ShopPad Inc.

Location: Worldwide

Posted May 22, 2024

ShopPad Inc., a decade-old software company, is seeking an experienced Content Marketing leader for its flagship product, MESA. MESA is a flexible workflow automation platform in the Shopify App Store, used by thousands of ecommerce retailers. The ideal candidate should have 5+ years of experience in content marketing, SEO, and ecommerce, with a proven track record of developing successful content strategies. They should excel in understanding complex technical concepts, translating them into clear terms, and creating engaging, SEO-friendly content. The role involves developing and executing a comprehensive content marketing strategy, optimizing conversion rates, mentoring a high-performing team, and contributing to content creation and SEO optimization. Benefits include a competitive salary, wellness benefits, paid time-off, 401k matching, remote work options, sabbatical, home office setup, parental leave, fun company events, charitable donation matching, and equipment provision.

Payroll Support Specialist

Company: Wagepoint

Location: Worldwide

Posted May 23, 2024

Wagepoint is a remote company seeking a Customer Support Specialist with strong payroll knowledge and experience in customer service within a SaaS company. The role involves handling complex payroll inquiries, working with various teams, and using CRM tools. The company offers a friendly work environment, autonomy, and the opportunity to work from home. They value diversity and are committed to making their recruitment process inclusive.

Database Administrator (MongoDB & Apache Cassandra)

Company: Zipdev

Location: Worldwide

Posted May 16, 2024

Zipdev is seeking a skilled DBA with 3-5 years of experience in MongoDB and Apache Cassandra. The role involves managing and administering databases, designing architectures, collaborating with teams, monitoring performance, and implementing security policies. The company offers remote work, competitive benefits, and opportunities for professional development.

Head of Marketing

Company: Risk Labs

Location: Worldwide

Posted May 24, 2024

Risk Labs is a company that is building and growing the UMA and Across protocol ecosystems. They are looking for a Head of Marketing to play a pivotal role in driving the success of these protocols. The company values diversity, inclusivity, and authenticity, and is committed to creating an environment where everyone can do their best work.

Senior Digital Fundraising Specialist

Company: Wikimedia

Location: Worldwide

Posted May 19, 2024

The Wikimedia Foundation is seeking a Senior Digital Fundraising Specialist to manage complex digital marketing campaigns, coordinate a/b tests, and ensure high-quality fundraising experiences. The ideal candidate should have experience with a/b testing, HTML/CSS, and online customer conversion. They should also have strong communication skills and a willingness to learn in a remote, distributed environment.

Senior DevOps Engineer

Company: Horizen Labs

Location: Worldwide

Posted May 19, 2024

Horizen Labs, founded in 2019, is a company dedicated to scaling decentralized networks by reducing the costs of zero-knowledge proofs. They aim to build a secure and equitable digital world, focusing on next-gen, modular architecture with composable zero-knowledge proofs. The company values diversity and innovation, operating on a hybrid model with a distributed global workforce. They are seeking a Senior DevOps Engineer with 3+ years of experience in DevOps and familiarity with Infrastructure as Code concepts and tools like Terraform and Ansible. The role involves designing and implementing scalable automation and orchestration pipelines, managing infrastructure, and collaborating with Software Engineers to construct efficient software development pipelines.

Lead Backend Engineer (Nodejs) - FS

Company: Yassir

Location: Worldwide

Posted May 16, 2024

Yassir, a leading super App in the Maghreb region, is expanding its services into new territories and introducing financial services. The company is backed by significant funding and is growing rapidly. They are seeking a Backend Staff/Lead Engineer with extensive experience in NodeJS, strong programming fundamentals, and a passion for problem-solving. The role involves designing, building, and maintaining features, providing technical leadership, and mentoring junior developers. The company offers an attractive salary, equity, and a chance to make a significant impact on the world by providing affordable financial and on-demand services to millions of Africans.

Application Security Engineer

Company: Yassir

Location: Worldwide

Posted May 15, 2024

The Application Security Engineer role at Yassir involves ensuring software application security, conducting vulnerability assessments, managing vulnerabilities, automating security processes, establishing security controls in SDLC, responding to incidents, ensuring compliance with industry standards, and collaborating with cross-functional teams. The ideal candidate should have a strong understanding of application architecture, GCP cloud security, security principles, and at least 5 years of experience in a similar role. The company offers the opportunity to work on challenging technical problems and make a significant impact on the world by providing affordable financial and on-demand services to millions of Africans.

Design Manager

Company: Atlan

Location: Worldwide

Posted May 15, 2024

Atlan is seeking a Design Manager to lead and mentor a team, shape the company's design vision, and ensure products are user-centric. The ideal candidate will have experience in designing enterprise products, a background in Computer Science or data ecosystem understanding, and strong critical thinking skills. The role offers remote work, ownership of end-user experience, and a culture-focused environment.

Customer Support Representative

Company: Zentro

Location: Worldwide

Posted May 14, 2024

Zentro is a rapidly growing internet service provider offering fast, reliable internet services for residential and business customers at competitive prices. The company prides itself on exceptional customer service and technical support. Zentro is seeking phone support specialists with a basic understanding of computer hardware, software, and wireless routers. The role involves configuring and troubleshooting network issues, providing high-level customer service, and resolving billing issues. Qualified candidates should have previous networking or customer service experience, strong problem-solving skills, and a positive approach.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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