Excellent Customer Service Jobs in worldwide

119,735 open positions · Updated daily

Looking for Excellent Customer Service jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the worldwide area.

Director, User Insights

Company: DuckDuckGo

Location: Worldwide

Posted Dec 03, 2024

DuckDuckGo is looking for a Director User Insights to shape their all-in-one privacy solution and join their mission to make online privacy simple. The role involves leading high-complexity projects, influencing product decisions, and coaching team members. The company values transparency, flat organization, and empowering team members. They offer a remote-first work environment, professional development, and a wellness stipend. The compensation is $243,800 USD and stock options.

Senior Frontend Engineer

Company: DuckDuckGo

Location: Worldwide

Posted Nov 29, 2024

DuckDuckGo is a privacy-focused company that has been building its all-in-one product for over a decade. They have a strong commitment to user privacy and have developed a range of tools to help users protect their online activities. The company is looking for a Senior Frontend Engineer to help shape its all-in-one privacy solution and join its mission to show the world that protecting online privacy can be simple.

French Translator and Writer

Company: Jibble Group

Location: Worldwide

Posted Dec 01, 2024

The company Jibble Group is looking for a translator and writer to create content related to time tracking. The job requires strong communication skills in French, editing and proofreading skills, and the ability to multitask.

Graphic Designer

Company: Supabase

Location: Worldwide

Posted Nov 26, 2024

The job posting is looking for a Graphic Designer to work at Supabase, a startup with a globally distributed team. The role involves designing visual storytelling across various mediums, working closely with teams, and having a direct impact on the company's brand presence. The company offers a range of benefits, including remote work, health insurance, and an annual education allowance.

Head of Growth Marketing

Company: Automattic Careers

Location: Worldwide

Posted Nov 27, 2024

The job posting is for a Growth Marketing lead to join the Tumblr team. The role involves developing and implementing strategies to drive user acquisition, engagement, and retention. The company is looking for a motivated and analytical candidate with deep technical marketing knowledge and experience with data analysis, funnel optimization, and cohort-based performance reporting.

Engineering Team Lead

Company: Playnetic

Location: Worldwide

Posted Dec 05, 2024

This job posting is for a Technical Lead position in developing and implementing online casino games. The role involves leading a team of developers, collaborating with cross-functional teams, implementing best practices, and staying updated with the latest technologies. The company offers a people-driven culture, tech variety, global reach, international talent collaboration, and work-from-anywhere flexibility. The company values quality, dedicated customer service, and reliable delivery. They are currently in a growth phase and have the tools and support for team collaboration.

Data Analyst

Company: Nyan Heroes

Location: Worldwide

Posted Dec 04, 2024

Nyan Heroes is a gaming studio looking for a Data Analyst to help create and define the vision for productwide analysis and interpretation of data. The role involves creating efficient and effective queries, delivering insightful recommendations, and collaborating with cross-discipline teams. The studio is globally remote and offers equity tokens. They are looking for experienced industry heroes to help build an AAA-rated game with a unique innovative twist.

Engagement Manager

Company: Bluemantis

Location: Worldwide

Posted Dec 02, 2024

The Engagement Manager is responsible for managing IT infrastructure projects to ensure exceptional client satisfaction and project profitability. The role involves working with clients and internal teams to deliver services that meet business objectives, manage competing requests, and ensure quality and timely delivery of project assets.

Lead Employee Relations Partner

Company: Wikimedia

Location: Worldwide

Posted Nov 30, 2024

The Wikimedia Foundation is seeking a Lead Employee Relations Partner to join the People Department. The role will guide the development of a global Employee Relations function to ensure fair and respectful treatment of staff members.

Flutter Developer

Company: Famedly

Location: Worldwide

Posted Dec 06, 2024

Famedly is a dynamic remote-first startup based in Berlin, founded in 2019, committed to digitizing medical communication processes in compliance with data protection regulations. They have launched the first TIMessenger certified by gematik to improve communication and collaboration within the healthcare sector. The company is looking for a Flutter Developer to work on their communications apps based on the Matrix protocol with advanced encryption and privacy features.

Product Marketing Manager

Company: Automattic Careers

Location: Worldwide

Posted Nov 26, 2024

Pressable is a WordPress managed hosting company that empowers organizations to scale their business on the WordPress platform. They are looking for a Product Marketing Manager to develop and execute strategic positioning and messaging.

Content Writer

Company: Sumsub

Location: Worldwide

Posted Dec 01, 2024

Sumsub is a verification platform that helps secure the user journey. They are looking for a Content Writer to join their team, responsible for creating clear and engaging content for various customer touchpoints. The company offers competitive compensation, remote work, and a diverse and inclusive work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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