Excellent Customer Service Jobs in worldwide

119,735 open positions · Updated daily

Looking for Excellent Customer Service jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the worldwide area.

Strategic Customer Success Manager

Company: Automattic Careers

Location: Worldwide

Posted Nov 16, 2024

The job posting is for a strategic senior Customer Success Manager at WordPress VIP, a leading enterprise content management platform. The role involves building relationships with executive and technical stakeholders, driving customer success, and managing a portfolio of $5M+ ARR. The company is looking for a high-caliber candidate with experience in managing enterprise customers, technical expertise, and strategic thinking.

Delivery Manager, WordPress VIP Professional Services

Company: Automattic Careers

Location: Worldwide

Posted Nov 14, 2024

The text describes the role of a Delivery Manager at Automattic, highlighting the importance of customer satisfaction, technical expertise, and collaboration. The company values diversity, equity, and inclusion, and offers a remote work environment with a competitive salary range.

Technical Implementation Manager

Company: Access Softek

Location: Worldwide

Posted Nov 18, 2024

Access Softek is looking for a Technical Implementation Manager to join their remote Implementation Team. The role involves managing projects, communicating with clients, and troubleshooting technical issues. The company offers flexible working hours, paid vacation, and other benefits.

Lead VFX Artist

Company: Buildarocketboy

Location: Worldwide

Posted Nov 24, 2024

The job description is for a Lead VFX Artist who will oversee a team of visual effects artists, manage tasks, and ensure high-quality output. The role requires artistic and technical expertise, leadership skills, and experience in creating real-time visual effects for AAA games.

Brokerage Client Service Associate

Company: Alpaca

Location: Worldwide

Posted Nov 17, 2024

Alpaca is a fast-growing fintech company that enables developers and businesses to build trading algorithms and brokerage services. The company has a globally distributed team and is backed by prominent investors. It offers competitive salary, stock options, and benefits to its employees.

ZK Engineer

Company: ENS Labs

Location: Worldwide

Posted Nov 17, 2024

Ethereum Name Service (ENS) is a decentralized naming system built on the Ethereum blockchain. It enables human-readable names to be linked to standard Ethereum addresses and other distributed systems. ENS Labs is seeking a highly skilled ZK Engineer to integrate Zero-Knowledge proofs into the ENS protocol to enhance its security, scalability, and privacy features.

Product Designer

Company: Helika

Location: Worldwide

Posted Nov 15, 2024

Helika provides industry-leading solutions to help game studios build, grow, and optimize their games. The company is seeking an intermediate Product Designer to join its Product and Engineering team.

Recruiter

Company: Coalition Technologies

Location: Worldwide

Posted Nov 11, 2024

Coalition Technologies is offering a competitive job with a fun and innovative environment, career growth opportunities, and a range of benefits. The company is looking for talented and diligent candidates who excel in their skills tests and are willing to work remotely.

SEO Outreach Specialist

Company: Skrapp.io

Location: Worldwide

Posted Nov 18, 2024

Skrappio is seeking a proactive and strategic Outreach Specialist to join their team. The role involves building and maintaining relationships, acquiring backlinks, and promoting content. The ideal candidate has experience in SEO outreach strategies, search engine algorithms, and keyword research.

Junior Channel Manager

Company: Electrify Video Partners

Location: Worldwide

Posted Nov 13, 2024

Electrify Video Partners is a digital media company that invests in and scales established YouTube channels. They are looking for a Junior Channel Manager to run the day-to-day operations for Astrum, a leading educational YouTube channel.

Senior Accountant External Reporting

Company: Eyeo

Location: Worldwide

Posted Nov 12, 2024

eyeo is a global company that transforms the internet into a trusted and sustainable place. They have a diverse team of over 300 people working remotely in over 30 countries. The company offers a range of benefits, including remote work options, full package of benefits, and opportunities for professional development.

Director of Site Reliability Engineering

Company: Wikimedia

Location: Worldwide

Posted Nov 11, 2024

The Wikimedia Foundation is seeking a Director of Site Reliability Engineering to lead multiple SRE teams in ensuring the health and infrastructure of Wikimedia's global top10 web site Wikipedia and its sister projects. The role requires experience in Site Reliability Engineering, technical operations, and infrastructure engineering, as well as leadership and mentoring skills.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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