Excellent Customer Service Jobs in worldwide

119,735 open positions · Updated daily

Looking for Excellent Customer Service jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the worldwide area.

Support Engineer, WordPress VIP

Company: Automattic Careers

Location: Worldwide

Posted Oct 10, 2024

The text describes the WordPress VIP platform and its features, as well as the requirements and responsibilities of the customer-facing WordPress VIP support role. The company, Automattic, is a distributed company with a mission to democratize publishing and commerce, and values diversity, equity, and inclusion.

Tech Lead

Company: Outliant

Location: Worldwide

Posted Oct 13, 2024

Outliant is a fully remote digital product development and startup consulting company that values pursuit of excellence, startup mentality, and world-class remote collaboration. They are looking for a Tech Lead to join their team, requiring 6+ years of software development experience and strong leadership skills.

Customer Support Specialist

Company: Clipboardhealth

Location: Worldwide

Posted Oct 13, 2024

The job posting is seeking experienced customer support specialists to provide high-quality service to enterprise-level customers. The role involves managing and resolving escalated queries, collaborating with internal teams, and ensuring timely resolution of customer issues. The company offers a fast-paced and innovative work environment with opportunities for personal and professional growth.

Tech Lead (SDET)

Company: Tabby

Location: Worldwide

Posted Oct 19, 2024

Tabby is a financial technology company that provides financial freedom to users by reshaping their relationship with money. They offer flexible payments online and in stores, and are backed by leading investors. The company is seeking a Senior SDET Engineer to join their team.

QA Tester

Company: Gameplaygalaxy

Location: Worldwide

Posted Oct 07, 2024

The job posting is looking for a detail-oriented QA Tester with experience in mobile games to join the team. The responsibilities include testing the game across various platforms, identifying and reporting bugs, and collaborating with the team to ensure a smooth player experience. The company offers a competitive salary, equity option plans, and a modern work-life balance.

Account Executive- Bilingual (English & Spanish) - Fleet Card

Company: Bobtail

Location: Worldwide

Posted Oct 09, 2024

Bobtail is a company that values teamwork, experimentation, and iteration to increase happiness by eliminating inefficiencies in the supply chain. They are looking for out-of-the-box thinkers who can collaborate with others to solve problems and achieve goals. The company offers a range of benefits, including a monthly mental break day, paid time off, and work-from-home options.

Lead Product Manager, AI

Company: Wikimedia

Location: Worldwide

Posted Oct 03, 2024

The Wikimedia Foundation is looking for a lead product manager to coordinate efforts in artificial intelligence and machine learning to achieve its vision of a world where everyone can freely share knowledge. The role involves centralizing AI applications across products, defining AI strategy, and working with leaders to shape Wikipedia's strategy for using AI.

Nightshift Spanish Player Support Advocate

Company: PTW

Location: Worldwide

Posted Oct 16, 2024

PTW is a boutique games services company that provides custom solutions worldwide. They are looking for Player Support Advocates to provide world-class support to gamers and loyal customers. The role involves ensuring customer queries are answered, resolving technical issues, and maintaining a world-class dedicated service.

Multilingual Sales Representative

Company: Jibble Group

Location: Worldwide

Posted Oct 07, 2024

The company Jibble Group is seeking a Multilingual Sales Representative to join their growing organization. The ideal candidate will be fluent in multiple languages, motivated, and have excellent communication skills. The role involves researching new opportunities, building relationships, and selling products to clients.

Manager, People Experience

Company: Wikimedia

Location: Worldwide

Posted Oct 06, 2024

The Wikimedia Foundation is seeking a Manager People Experience to join the People Department. The role will manage a US team to provide expertise on US-based employment regulations, HR policies, and HR compliance across multiple states.

Senior Talent Sourcer

Company: Tribe.xyz

Location: Worldwide

Posted Oct 03, 2024

The job description highlights the company's focus on customer needs, efficiency, and data-driven recruitment strategies. The role of a Talent Sourcer involves sourcing candidates, working with recruiters and hiring managers, and measuring conversion rates. The company offers a dynamic work environment, flexible schedule, and opportunities for growth and development.

Manager, User Experience Research

Company: Wikimedia

Location: Worldwide

Posted Oct 21, 2024

The Wikimedia Foundation is hiring a UX Research Manager to lead a team of design researchers and a program manager to oversee research that informs and advances Wikipedia's product technology and design developments. The role requires experience in UX research, team management, and communication, as well as a deep resonance with the Wikimedia Foundation's mission and values.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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