Excellent Customer Service Jobs in worldwide

119,735 open positions · Updated daily

Looking for Excellent Customer Service jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the worldwide area.

SVP of Operations

Company: Invisibletech

Location: Worldwide

Posted Sep 04, 2024

Invisible is a technology-enabled service company that provides solutions to complex business problems. They have experienced exponential growth and are looking for a Senior Vice President of Operations AI to lead their client delivery function. The role requires a strong understanding of the AI space, experience in client delivery operations, and leadership skills.

Senior UX/UI Designer

Company: Gameplaygalaxy

Location: Worldwide

Posted Sep 14, 2024

The job posting is looking for a Senior UX/UI Designer to work on mobile gaming experiences. The role involves designing intuitive and visually compelling user interfaces, collaborating with game designers and developers, and conducting user research. The company offers a competitive salary, equity option plans, and a modern work-life balance.

GCP K8s (GKE) EXPERT

Company: Prevalent IOT Inc.

Location: Worldwide

Posted Sep 07, 2024

The text is looking for a skilled GCP DevOps engineer to transition a Docker Compose-based solution to GKE. The engineer will implement a CICD pipeline, autoscale, and set up resources in GCP. The contract offers a fixed price for a fixed implementation time and the option to become an administrator or a permanent member of the DevOps team.

Legal Fellow

Company: Wikimedia

Location: Worldwide

Posted Sep 06, 2024

The Wikimedia Foundation is offering a legal fellowship program for current law students or recent graduates. The program provides an immersive experience with specific education and training in Internet law and free knowledge organizations. Fellows will work on challenging projects, receive individualized supervision, and have the opportunity to earn academic credits or receive funding.

Senior Editor

Company: The Heartbeat Fund

Location: Worldwide

Posted Sep 12, 2024

The job posting is seeking a senior editor with experience in romance novels to join their team. The ideal candidate has a strong grasp of written and spoken English, a deep understanding of romance stories, and the ability to work independently. The company offers a competitive salary, flexible work environment, and opportunities for professional growth.

Senior Machine Learning Engineer

Company: Automattic Careers

Location: Worldwide

Posted Sep 10, 2024

The job posting is for an experienced candidate to join the Feeds Experience team at Tumblr, building large-scale data pipelines and backend services to connect users with content. The team plays a critical role in driving daily active users by improving engagement and retention on Tumblr.

Senior AI Engineer

Company: saas.group

Location: Worldwide

Posted Sep 12, 2024

saasgroup is a company that specializes in acquiring and polishing small software treasures, with a dynamic remote team of 350 colleagues. The company is looking for an AI Engineer to empower its brands to introduce AI and ML-powered features into products used by hundreds of thousands of users.

Partner Sales Manager

Company: Automattic Careers

Location: Worldwide

Posted Sep 08, 2024

The job posting is seeking a Partner Sales Manager for WP Cloud, a hybrid role that blends sales acumen with partnership cultivation and management. The ideal candidate will have a solid foundation in sales strategies and a unique capability to foster long-term relationships with partners in the website hosting industry.

Staff Test Engineer

Company: Mozilla

Location: Worldwide

Posted Sep 03, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Principal Product Manager, Generative AI

Company: Mozilla

Location: Worldwide

Posted Sep 02, 2024

Mozilla Corporation is a nonprofit technology company that aims to make the internet better for people. They are looking for a Principal Product Manager for Generative AI Partner Experiences to integrate intelligent features into the Firefox browser.

Director of Customer Acquisition

Company: Automattic Careers

Location: Worldwide

Posted Sep 04, 2024

Jetpack is looking for an experienced Marketing leader to create and implement strategies to acquire, convert, and monetize customers. The ideal candidate will have deep marketing knowledge and understand how to diagnose and execute mechanics that drive growth.

Manager of Data Infrastructure

Company: Invisibletech

Location: Worldwide

Posted Sep 14, 2024

Invisible is a technology-enabled service company that provides solutions to complex business problems. They have experienced exponential growth and are committed to creating long-term shareholder value. The company is looking for a Sr Analytics Associate to lead a team of infrastructure engineers and manage data pipelines.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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