Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Software Project Manager

Company: TwinStream

Location: UK

Posted Dec 23, 2025

The job description highlights a Software Project Manager role at TwinStream with competitive benefits including a pension plan, private medical healthcare, flexible working, and an electric vehicle scheme. It emphasizes agile delivery practices, cross-functional collaboration, and career development opportunities.

Claims Team Lead | Auto Liability Bodily Injury

Company: Sedgwick

Location: USA

Posted Dec 23, 2025

This job posting highlights Sedgwick's commitment to career growth, work-life balance, and a caring culture. The role offers remote flexibility, opportunities to lead high-performing teams, and recognition as a top workplace. Key responsibilities include supervising claims teams, ensuring quality standards, and fostering professional development.

Android Engineer (Platform)

Company: Welltech

Location: Spain,Cyprus

Posted Dec 23, 2025

Welltech, a global wellness company, empowers users with innovative solutions and seeks a mobile app platform architect to scale their impact. The role involves building scalable infrastructure and driving mobile wellness innovation, with a culture focused on growth, leadership, and results.

Mid/Senior Smart Contract Engineer

Company: LI.FI

Location: EMEA,APAC

Posted Dec 23, 2025

LIFI seeks a mid-level Smart Contract Engineer to expand their API team, offering competitive benefits and a collaborative culture focused on innovation and security. The role involves developing smart contracts, collaborating with auditors, and contributing to a mission-driven environment that values diversity and continuous growth.

Claims Team Lead | Auto Property Damage

Company: Sedgwick

Location: USA

Posted Dec 23, 2025

Sedgwick promotes a positive work environment with opportunities for career growth, flexibility, and a caring culture. The role emphasizes leadership, professional development, and collaboration in a globally recognized workplace. Benefits include remote work options, comprehensive benefits, and recognition as a top employer.

Lead UI/UX Designer

Company: labcorp

Location: USA

Posted Dec 23, 2025

This job description outlines a UX design role with responsibilities including creating customer experiences, collaborating with cross-functional teams, and leading design initiatives. It details qualifications, preferred experience, and benefits such as a competitive salary, comprehensive benefits package, and opportunities for professional growth. The position emphasizes a user-centered approach, teamwork, and adaptability in a fast-paced environment.

Salesforce Business Analyst

Company: Guidehouse

Location: USA

Posted Dec 23, 2025

This job posting outlines a Salesforce Consultant role with a competitive salary range of $740,000 to $1240,000. The position requires experience with Salesforce tools and Agile methodologies, while offering comprehensive benefits including medical insurance, retirement plans, and professional development opportunities. Guidehouse emphasizes a supportive workplace and equal opportunity employment.

Forward Deployed Engineer

Company: All Hands AI

Location: USA

Posted Dec 23, 2025

This job posting highlights a ForwardDeployed Engineer role at OpenHands, emphasizing collaboration with customers, technical expertise, and career growth. It outlines competitive compensation, flexible remote work, comprehensive benefits, and a supportive culture focused on innovation and learning.

Senior Full Stack Developer

Company: New Silver

Location: USA

Posted Dec 23, 2025

New Silver seeks a Senior Full Stack Developer to join their innovative fintech team. The role involves building scalable applications, with benefits including remote work, flexible hours, and a fast-paced global environment. The company emphasizes innovation, community impact, and professional growth opportunities.

Senior Platform Engineer

Company: Cytora

Location: USA

Posted Dec 23, 2025

Cytora, part of Applied Systems, is seeking a serverless infrastructure engineer to help transform the insurance industry through AI-powered solutions. The role involves building scalable systems, managing cloud infrastructure, and contributing to product innovation with competitive compensation and flexible work options.

Legal Counsel – Corporate & Commercial

Company: Welltech

Location: Spain

Posted Dec 23, 2025

Welltech is a global company with Ukrainian roots dedicated to helping users build healthy habits through innovative wellness solutions. With 255 million trusted users and a team of 700+ professionals, they seek a midlevel corporate lawyer to support crossborder operations and legal documentation. The role involves corporate governance, commercial agreements, and compliance across key jurisdictions, offering growth opportunities in a mission-driven environment.

VP of Strategic Partnerships

Company: Real Time Medical Systems

Location: USA

Posted Dec 23, 2025

This job posting seeks a VP of Strategic Partnerships with a proven track record in sales success and revenue generation through technology partnerships. The role involves maximizing revenue with healthcare systems and organizations, managing complex sales cycles, and building relationships with C-suite executives. Key qualifications include healthcare sales experience, CRM proficiency, and ability to navigate long sales cycles while meeting performance targets.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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