Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Vice President of Human Resources

Company: Safeware, Inc

Location: USA

Posted Dec 23, 2025

The Vice President of Human Resources at Safeware plays a strategic role in shaping people strategy, ensuring organizational effectiveness, and fostering a culture of excellence. The position involves leading HR functions, developing talent, and aligning with business goals, with a focus on employee engagement and compliance.

HR Specialist

Company: G-P

Location: Italy

Posted Dec 23, 2025

This job description outlines an HR Specialist role in the Employer of Record industry, focusing on global expansion, workforce management, and compliance in Switzerland and France. The position requires 5+ years of HR experience, fluency in French and English, expertise in Swiss labor laws, and proficiency with HRIS tools.

Product Compliance Manager

Company: Stripe

Location: USA

Posted Dec 23, 2025

Stripe seeks a product compliance expert to ensure regulatory compliance while driving innovation. The role offers growth opportunities in a fast-paced environment with cross-functional collaboration, emphasizing compliance by design and industry advancement.

Product Manager GeckoTerminal

Company: CoinGecko

Location: Malaysia

Posted Dec 23, 2025

CoinGecko, a leading cryptocurrency data platform, seeks a Product Manager to drive innovation in crypto tools. The role offers competitive salaries, remote flexibility, and comprehensive benefits, reflecting the company's commitment to growth and employee well-being.

Commercial Counsel - Crypto

Company: Stripe

Location: USA

Posted Dec 23, 2025

Stripe seeks a Commercial Counsel to support their Stablecoin & Crypto team, focusing on legal and commercial negotiations, product launches, and infrastructure scaling. The role emphasizes collaboration across teams, compliance, and innovation in fintech and cryptocurrency spaces. Requirements include legal expertise, problem-solving skills, and experience with AI tools.

Sr. Product Manager - Data & Interoperability

Company: CareMessage

Location: USA

Posted Dec 23, 2025

This job posting seeks a Senior Product Manager with expertise in Clinical Data and Interoperability to lead strategies for improving Health Equity. The role involves collaborating with cross-functional teams, owning product verticals, and aligning with the 2026 Product Roadmap. Requirements include experience in healthcare data standards and a commitment to diversity, with a salary of $164,000 annually.

Account Executive

Company: OpenTable

Location: UK

Posted Dec 23, 2025

This job description highlights the role of an Account Executive at OpenTable, focusing on sales and client relations. The position offers career growth, comprehensive training, and a dynamic work environment with benefits like health insurance and flexible hours.

Principal Compliance Analyst

Company: HubSpot

Location: USA

Posted Dec 23, 2025

This job posting highlights a critical role in embedding compliance into software development processes, collaborating with cross-functional teams to automate compliance efforts, and driving continuous improvement in security and governance practices. The position emphasizes technical leadership, strategic impact, and alignment with global compliance standards.

Customer Account Manager - Upmarket

Company: Lattice

Location: USA

Posted Dec 23, 2025

This job description highlights the Customer Account Manager role at Lattice, emphasizing strategic partnership, customer satisfaction, and growth opportunities. It outlines key responsibilities, required experience, and competitive benefits, presenting it as an exciting opportunity for career advancement.

Lead Data Governance Consultant

Company: phData

Location: USA

Posted Dec 23, 2025

This text describes a Data Governance Consultant role with responsibilities including leading projects, facilitating teams, and ensuring data compliance. It outlines required experience and benefits like remote work flexibility, competitive compensation, and professional development opportunities.

Associate Solutions Engineer

Company: Qualia

Location: USA

Posted Dec 23, 2025

Qualia offers innovative real estate tech solutions and seeks an Associate Solutions Engineer to support sales and customers. The role involves technical support, product demos, and collaboration. The company emphasizes growth, flexibility, and diversity, providing comprehensive benefits and a dynamic work environment.

Relationship Manager

Company: Xapo Bank

Location: Middle East

Posted Dec 23, 2025

The text describes a Relationship Manager role at Xapo Bank, outlining responsibilities such as managing institutional/retail accounts, client relationship building, achieving revenue targets, and compliance. It emphasizes skills like fluency in English/Arabic, banking experience, and crypto knowledge, while highlighting the importance of regional networking and adherence to company values.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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