Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Business Development Generalist - B2B Sales

Company: Rules Cube

Location: Remote

Posted Dec 07, 2025

This job posting seeks a lead generation specialist for a Canadian tech consulting firm specializing in digital transformation. The role involves generating leads, nurturing prospects, and supporting sales efforts through various channels. Requirements include experience in sales, CRM tools, and B2B strategies, with benefits like career growth and competitive compensation.

Implementation Engineer

Company: Nucleus Security

Location: EMEA

Posted Dec 07, 2025

Nucleus is hiring an Implementation Engineer in EMEA to support customer onboarding. The role involves deploying vulnerability management solutions and collaborating with teams. Benefits include equity, a strong company culture, and working on innovative solutions.

Genealogist

Company: Lauth Investigations International

Location: Remote

Posted Dec 07, 2025

The text discusses challenges in returning unrecovered assets and the role of genealogists in locating heirs, highlighting required skills and qualifications for the position.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 07, 2025

The job posting is for a remote, experienced, and licensed Customer Service Representative within a Customer Response Center. The role involves providing timely and accurate information to policyholders and agents, solving problems related to policies, and ensuring high customer satisfaction. The position requires an active P&C Producers insurance license and offers paid training.

Senior Strategist - Employer Branding

Company: Blackbaud

Location: Remote

Posted Dec 07, 2025

The job posting is for a dynamic Employer Branding Leader to build and lead the employer brand strategy for Blackbaud's Global Capability Center in India. The role involves developing and executing a comprehensive employer branding strategy, creating localized EVP, managing campaigns and content, overseeing digital presence and advocacy, supporting events and campus branding, and tracking analytics and reporting. The ideal candidate should have 8+ years of experience in employer branding, marketing, or communications, preferably in a tech or GCC environment, with a proven track record of building and executing employer branding strategies.

Video Ads Editor/Strategist

Company: STERRY

Location: Remote

Posted Dec 07, 2025

STERRY is a cutting-edge marketing agency seeking a Video Ads Editor/Strategist to join their remote team. The role involves crafting high-performing video ads, collaborating with teams, and optimizing campaigns for clients across various online platforms.

Sr. Project Manager - Salesforce

Company: CORESPHERE LLC

Location: Remote

Posted Dec 07, 2025

The job posting is for a Salesforce Project Manager to lead project management processes for client engagements. The ideal candidate should have strong leadership, communication, and analytical skills, as well as experience managing end-to-end Salesforce implementations using Agile Scrum methodology. The role involves serving as the primary point of contact with government agencies, ensuring compliance with contract terms and federal acquisition requirements, and managing multiple projects and remote delivery teams.

Digital Marketing Campaign Assistant

Company: GrowthAssistant

Location: Remote

Posted Dec 07, 2025

This job posting seeks a Digital Marketing Campaign Assistant to manage paid ad campaigns across Facebook, Instagram, and Google Search, with responsibilities including creative editing, reporting, email marketing support, and Salesforce CRM tasks. The role requires 12 years of experience in digital marketing and proficiency with specific tools, offering a salary range of $45,000-$55,000 monthly along with remote work benefits.

Data Visualization Engineer 5 - Content & Studio

Company: Netflix

Location: USA

Posted Dec 07, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company leverages its position as both a content distributor and producer to create data-driven insights for decision-making. The Tools & Insights team within Data Science & Engineering builds data storytelling products for content, partnering with strategists, data scientists, and engineers to create a holistic story through data visualization applications.

Security Software Engineer - ML Detection Engineering

Company: Netflix

Location: USA

Posted Dec 07, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Detection Engineering Team focuses on analyzing high-risk attack paths and creating focused detections to reduce risk to the business. The team is looking for an experienced candidate to help mature and expand their detection frameworks, platforms, and portfolio using machine learning capabilities.

Ecommerce Marketing Manager

Company: Cheeky

Location: Remote

Posted Dec 07, 2025

Cheeky is a fast-growing all-natural hygiene brand with a fun and unique product line. They are seeking an Ecommerce Marketing Manager to own customer lifecycle and retention marketing, support multichannel growth, and shape marketing strategy as the company scales. The role offers high impact, growth opportunities, and a fun, remote-friendly culture.

Salesforce B2B Commerce Architect

Company: Aleysian

Location: Remote

Posted Dec 07, 2025

The text describes a job posting for a Salesforce Commerce Architect role at Aleysian, highlighting the company's innovative culture, competitive salary, comprehensive benefits package, and commitment to diversity. It outlines key responsibilities, required skills, and the collaborative work environment, emphasizing growth opportunities and a supportive team atmosphere.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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