Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Sales Operations Intern

Company: Daxko

Location: Remote

Posted Dec 05, 2025

Daxko is a company that provides solutions to help health and wellness facilities operate efficiently and engage members. They are seeking a Sales Operations & Enablement Intern to support their growing sales team. The intern will gain hands-on experience in sales data, analytics, and strategy, and may be considered for a full-time Sales Analyst role after the program.

Technical Support Advisor II

Company: SpryPoint

Location: North America

Posted Dec 05, 2025

SpryPoint is a high-growth software company revolutionizing the utility industry with its cloud-native platform. Founded in 2012, the company has grown to 285+ employees serving 100+ utility clients across North America and the Caribbean. SpryPoint's mission is to provide comprehensive solutions that modernize the entire metertocash process, with a focus on customer success and continuous improvement.

Software Engineer, (Principal level)

Company: Synthesia

Location: Remote

Posted Dec 05, 2025

Synthesia is an AI video communications platform that simplifies video production for businesses. It is trusted by leading brands and has received positive reviews. The company is growing rapidly and is valued at $21 billion.

Brand Marketing Manager

Company: Dropbox

Location: USA

Posted Dec 05, 2025

Dropbox is looking for a Brand Marketing Manager to lead event and campaign execution, cross-functional collaboration, and vendor management. The role requires 8+ years of experience in marketing operations, brand marketing, or project management, with a strong interest in creative work and top-of-funnel marketing.

Enterprise Account Executive

Company: Anaplan

Location: Netherlands

Posted Dec 05, 2025

Anaplan is seeking an Enterprise Account Executive to drive growth and expand presence in The Netherlands. The role involves selling Anaplan's versatile platform to industry leaders, helping customers achieve business goals, and leading digital transformation. The ideal candidate has extensive experience in consultative sales, a track record of overachieving sales quotas, and a strong network in the industry.

Senior Product Analyst

Company: JustAnswer

Location: Remote

Posted Dec 05, 2025

The role of Senior Analyst at JustAnswer involves driving long-term growth, leveraging the latest technologies and methodologies, and delivering high-quality insights and recommendations. The position requires collaboration with Product Managers and cross-functional teams to uncover valuable business insights, devise optimization strategies, and validate them through experiments. The ideal candidate should have 5+ years of experience in ecommerce, customer experience, or products, proficiency in analysis and business modeling using Excel, experience with Google Analytics, BigQuery, PowerBI, and Python/R, expertise in descriptive and inferential statistical analysis, and strong experience in setting up and driving AB testing or hypothesis testing.

Counsel - Commercial

Company: HubSpot

Location: USA

Posted Dec 05, 2025

HubSpot is seeking an experienced commercial and privacy lawyer to lead the Commercial Legal Team, supporting Customer Success Teams in North America. The role involves providing legal guidance on AI, privacy, and regulatory challenges, managing contract negotiations, resolving disputes, and developing enablement materials for Customer Success teams.

Content Enrichment Specialist - French

Company: 1021 Creative

Location: UK

Posted Dec 05, 2025

The Content Enrichment Specialist role involves reviewing, analyzing, and curating video content for a client. The position requires strong communication skills, adaptability, and familiarity with pop culture and social media trends. The role may involve exposure to disturbing content and requires working occasional holidays, evenings, and weekends.

Senior Product Manager - Billing and Revenue Reporting

Company: HubSpot

Location: Remote

Posted Dec 05, 2025

HubSpot's Commerce Hub is seeking a Senior Product Manager to drive the strategy and execution for their Billing & Revenue Reporting platform. The role involves creating a shared vision, driving alignment, guiding product ideas, understanding customer needs, leveraging data, and leading the product strategy for billing engine. The ideal candidate should have experience in financial technology, B2B SaaS, and billing platforms, along with exceptional analytical skills and a passion for solving complex problems.

Industry Solutions Lead - Media & Creatives

Company: Dropbox

Location: Remote

Posted Dec 05, 2025

This role involves developing creative workflow solutions for media industries, collaborating with cross-functional teams, and requiring expertise in media tech and AI applications.

Senior Frontend Engineer - GraphQL & Networking Platform

Company: Airbnb

Location: USA

Posted Dec 05, 2025

The Community You Will Join section describes the Client Data & Networking Platform team at Airbnb, which empowers engineers to build fast, reliable, and data-rich features at scale. The Difference You Will Make section highlights the role of a frontend engineer in shaping the foundations for product engineers to deliver excellent user experiences. The Typical Day section outlines the responsibilities of collaborating with various teams and driving adoption of tooling and frameworks.

Staff Backend Product Software Engineer, Core Sync

Company: Dropbox

Location: Remote

Posted Dec 05, 2025

The role of Staff Engineer at Dropbox focuses on shaping the reliability and scalability of the Dropbox Sync system. The position involves partnering with cross-functional teams, driving technical strategy, and mentoring other engineers. The company values simplicity, trust, and continuous improvement in its core product experience.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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