Excellent Customer Service Jobs
1,587,068 open positions · Updated daily
Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.
Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.
Engineering Manager - Vault Engineering
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text introduces the Automation Platform engineering team and their Infrastructure Cloud product, which provides unified infrastructure and security lifecycle management. It highlights the various components of the platform, such as Terraform, Packer, Waypoint, Nomad, Vault, Boundary, and Consul. The text also discusses the role of an Engineering Manager for Vault, who will lead a team to advance the product's security, scalability, and enterprise readiness across cloud and self-managed offerings.
Cloud Infrastructure Operations Lead
Company: IBM
Location: Singapore, SG
Posted Dec 05, 2025
IBM Consulting is seeking a Cloud Infrastructure Operations Lead to oversee the end-to-end operations of an AWS-based digital platform for a key government agency client. The role requires strong team leadership skills, deep cloud infrastructure and security expertise, and the ability to drive operational excellence in a highly regulated environment. The position involves managing a multidisciplinary team, ensuring service reliability, and collaborating closely with the client on service improvements and roadmap planning.
Technical Content Professional Apprentice
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 05, 2025
The text is an introduction to IBM's apprenticeship program, highlighting the company's focus on innovation, collaboration, and solving challenging problems. It describes the role and responsibilities of a Technical Content Professional Apprentice, the structure of the apprenticeship, and the skills and qualities sought in candidates.
Technical Support Representative- Accops
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's focus on long-term client relationships, innovation, and technical expertise. The role involves providing support for Accops technologies, troubleshooting issues, managing user access policies, and generating reports. The position requires a bachelor's degree, knowledge of SSL certificates and DNS, familiarity with VPN and MFA concepts, and excellent troubleshooting and communication skills.
Managing Architect Oracle Financial
Company: IBM
Location: Armonk, US
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role related to Oracle EPM solutions. The role involves project delivery, solution development, and innovation, with a requirement for extensive experience in Oracle Cloud Planning and Essbase solutions. The position can be performed from anywhere in the US.
ServiceNow Solution Lead
Company: IBM
Location: London, GB
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on long-term client relationships, collaboration, and improving hybrid cloud and AI journeys. It outlines the role and responsibilities, including defining technical requirements, understanding client challenges, recommending solutions, and providing advisory on ServiceNow roadmap. Required and preferred education and technical expertise are also mentioned.
[IBM Japan:iX] IT Solution Consultant – Experience Solution
Company: IBM
Location: Tokyo, JP
Posted Dec 05, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. Required skills include Japanese language proficiency, business analysis, project management, and technical expertise in areas such as Fintech, AI, Blockchain, and Cloud.
Senior Managing Consultant - SuccessFactors Talent Mgmt (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on the role of an SAP SuccessFactors Consultant. The role involves working closely with clients to design, configure, and implement Talent Management solutions using the SAP SuccessFactors suite. The consultant acts as a trusted advisor, collaborating with HR leaders and technical teams to drive transformational talent strategies and improve workforce performance. The position requires strong technical expertise, communication skills, and the ability to work across business and technical teams.
Security Consultant - Security Solution Design
Company: IBM
Location: Praha, CZ
Posted Dec 05, 2025
This job posting seeks a Solution Consultant Technical Solution Manager for IBM's Cybersecurity team, requiring expertise in designing cybersecurity solutions, collaboration with clients and teams, and technical documentation. The role emphasizes presales experience, technical design, and global teamwork, with qualifications including degrees, certifications, and experience in security domains.
Benchmarking Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM Data Platform is seeking a motivated engineer to join their Benchmarking team. The role involves building and deploying cutting-edge software solutions to evaluate features, capabilities, and performance. The position offers hands-on experience with benchmarking tools, cloud infrastructure, and enterprise data platforms.
Senior Managing Consultant - SuccessFactors Payroll (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on the role of a SAP SuccessFactors Consultant. It highlights the importance of long-term relationships, collaboration, and innovation. The role involves designing, configuring, and delivering payroll solutions using SAP SuccessFactors Employee Central Payroll, ensuring compliance, and acting as a trusted advisor to clients.
Field CTO (f/m/x)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a Field CTO role at IBM Software, focusing on enabling sales teams, building relationships with customers, and providing technical leadership. The role involves working closely with field marketing, sales, and product teams to drive customer outcomes and adoption of HashiCorp products.