Excellent Customer Service Jobs
1,587,068 open positions · Updated daily
Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.
Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.
Technical Support Engineer 2
Company: Twilio
Location: India
Posted Dec 04, 2025
The job posting is for a Technical Support Engineer 2 position at Twilio, focusing on providing award-winning billing support to customers. The role requires excellent customer service, technical expertise, and the ability to work in a 24/7 support model. The successful candidate will be part of the TCX Transforming Customer Experience team, responsible for designing and delivering operational excellence principles and practices across the support ecosystem.
Principal Software Engineer - Gen AI
Company: Blackbaud
Location: USA
Posted Dec 04, 2025
Blackbaud seeks a Principal Software Engineer to lead Generative AI initiatives, emphasizing collaboration, innovation, and a flexible remote work environment. The role offers competitive pay and comprehensive benefits including healthcare, retirement plans, and professional development opportunities.
Software Engineer 5 - Product
Company: Netflix
Location: USA
Posted Dec 04, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Consumer Data Systems team focuses on ensuring data integrity and building robust infrastructure to enhance customer experiences. The team is seeking fullstack engineers to develop end-to-end solutions for logging and telemetry data, continuously improve products and systems, and collaborate with cross-functional teams to deliver solutions that improve subscriber experiences.
Director - Global Customer Care
Company: First Advantage
Location: USA
Posted Dec 04, 2025
This text promotes a leadership role at First Advantage, highlighting opportunities for career growth, global impact, and a supportive work environment focused on customer service excellence and innovation.
Sr. Machine Learning Engineer
Company: iHerb
Location: USA
Posted Dec 04, 2025
The Senior Machine Learning Engineer role involves leading complex projects, mentoring junior team members, and developing scalable machine learning systems. Key responsibilities include collaborating with data scientists, building robust infrastructure, and ensuring high availability. The position requires expertise in Python, Spark, and cloud technologies, with competitive compensation and benefits.
Junior Systems Engineer
Company: Databento
Location: USA
Posted Dec 04, 2025
Databento, a Series A startup with $378M raised and 958% revenue growth, seeks a junior systems engineer. The role involves managing storage, networking, and hybrid systems across data centers, with benefits including remote work, insurance, and 401k matching.
Project Manager (Internal Operations)
Company: Skyrocket Studios
Location: Philippines
Posted Dec 04, 2025
This job description outlines a project management role with responsibilities including project planning, stakeholder collaboration, process improvement, and resource management. Requirements emphasize experience in project management, proficiency with ClickUp, organizational skills, and a bachelor's degree.
Director of Release Management - Monopoly GO!
Company: Scopely
Location: USA
Posted Dec 04, 2025
Scopely is seeking a Director of Release Management for their Monopoly GO game. The role involves leading and growing the Release Management team, refining release strategy and governance, driving quality and risk management, championing cross-functional alignment, modernizing tools and automation, and advancing operational maturity. The ideal candidate should have experience evolving established systems and teams, strong understanding of mobile release pipelines, proven leadership skills, and excellent communication abilities.
Software Engineer (Web SDK)
Company: Storyteller
Location: Bulgaria
Posted Dec 04, 2025
The job posting describes a fully remote engineering role at Storyteller, a high-growth B2B SaaS platform. The role involves working on the Web SDK and backend services, using AI tools, and focusing on performance, reliability, and developer experience. The company offers a competitive salary, benefits, and a modern tech stack.
Product Manager - Staff
Company: Blackbaud
Location: India
Posted Dec 04, 2025
Blackbaud is seeking a Staff Product Manager for YourCause to drive products that create social impact for corporate customers. The role involves partnering with cross-functional stakeholders, defining market needs, and delivering solutions. The ideal candidate will have experience in product management, AI-driven innovation, and the Scaled Agile Framework (SAFe).
Technical Delivery Lead
Company: Fortive
Location: India
Posted Dec 04, 2025
The text describes a technical leadership role requiring management of Salesforce support operations, SLA adherence, process improvement, and cross-functional collaboration. It outlines qualifications including Salesforce expertise, team coordination, compliance efforts, and system integration experience.
Director - Regional Sales
Company: GitLab
Location: Europe
Posted Dec 04, 2025
This text describes a Director Regional Sales New Business role at GitLab, outlining responsibilities such as leading a sales team, developing strategies, and collaborating with cross-functional teams. It emphasizes skills in CRM tools, new business growth, and regional market dynamics.