Excellent Customer Service Jobs
1,587,068 open positions · Updated daily
Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.
Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.
Application Developer - Commerce Transformation
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Commerce Transformation Developer. The role involves designing, implementing, and maintaining backend, frontend, and APIs for enterprise-grade e-commerce platforms. The position requires strong technical skills in backend development, experience with commerce tools and modern headless customer engagement platforms, and knowledge of MACH architecture principles. Soft skills such as analytical thinking, communication, and collaboration are also important.
Package Consultant-SAP BTP
Company: IBM
Location: Gurgaon, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth. The role involves solution design and development, integration and architecture, DevOps and delivery, and stakeholder collaboration.
Product Management Professional 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes the role of a Product Specialist, highlighting their responsibilities in product execution, domain focus, cross-functional management, and data science. It emphasizes the importance of the role in driving product success and accelerating career growth.
Unica Campaign Execution Specialist
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Campaign Quality Analyst. The position involves testing and validating workflows, collaborating with clients globally, and leveraging IBM's technology platforms. The role requires a Bachelor's degree, 3+ years of experience with Unica Campaign Automation Tool, and expertise in SQL and testing tools.
Application Developer-Java & Web Technologies
Company: IBM
Location: Shenyang, CN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and improve hybrid cloud and AI journeys. It emphasizes the importance of curiosity, knowledge, and creative problem-solving. The role of a Software Developer involves participating in the software development lifecycle, working with the latest technologies, and providing technical assistance to end users.
Package Consultant-Workday Integrations
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. The role involves working in Client Innovation Centers and Delivery Centers, delivering technical and industry expertise to clients worldwide. Required skills include teamwork, training, communication, and collaboration, along with a bachelor's degree and experience in Workday and SAP S4 HANA implementations.
Associate Product Manager
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a product management role at IBM Infrastructure Storage Division, focusing on competitive research, analysis, and reporting. The ideal candidate should have strong research, analytical, and communication skills, as well as experience with AI tools and storage technology.
Deputy Programme Manager
Company: IBM
Location: Singapore, SG
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the company's focus on long-term client relationships, collaboration, and innovation. It outlines the role and responsibilities of a Deputy Programme Manager, including programme operations, governance, day-to-day delivery management, stakeholder management, financial and resource management, quality risk and issue management, and team leadership. The position requires a bachelor's degree, at least 10 years of experience in IT or business transformation projects, strong project management skills, and knowledge of various tools and platforms.
Full Stack Engineer Solution Architect
Company: IBM
Location: No City, US
Posted Dec 04, 2025
This job description highlights a career in IBM Consulting with global client collaboration, focusing on hybrid cloud and AI innovation. The role combines full-stack engineering, architectural decision-making, and DevOps practices. It requires expertise in Java, Angular, microservices, and CICD pipelines, with opportunities for mentorship and cross-functional teamwork.
Application Developer-Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include developing new features, fixing defects, configuring API Connect DataPower, and having strong communication skills. Required education is a Bachelors Degree, with a Masters Degree preferred. Required technical expertise includes BTech, BE, MCA, MSc IT with 4-5 years of experience, and hands-on experience with API Connect DataPower, REST/SOAP APIs, XSLT Gateway Script, and HTTP methods.
Experience Strategy and Design Lead
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's Experience Strategy & Design global offering seeks an accomplished Experience Design Consultant to help clients identify, envision, and execute AI experiences that drive exceptional user experiences and business outcomes. The role involves generating actionable insights, developing persuasive POVs, pioneering ways to design with AI, supporting early-stage opportunities, and supplementing markets with strategic skills. The ideal candidate should have at least 10 years of experience in customer/employee experience strategy and design, proficiency in human-centered design methodologies, and strong interpersonal communication skills.
Application Developer
Company: IBM
Location: Jakarta, ID
Posted Dec 04, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, strategic partnerships, and opportunities for growth. It highlights problem-solving, technical expertise, and a culture of evolution and empathy.