Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 22, 2025

This job posting seeks licensed insurance professionals for a customer service role with competitive pay, comprehensive benefits, and professional growth opportunities. The position requires specific licenses and experience, with details about work schedules, training, and eligibility criteria provided.

Senior Marketing Analytics Specialist

Company: VSP Vision

Location: USA

Posted Dec 22, 2025

This job description outlines a data analyst role focused on market research, statistical modeling, and business insights. It requires expertise in data analysis, statistical methods, and communication skills. The position offers a salary range of $63,000-$108,675 and emphasizes equal opportunity employment.

Native German - Customer Service Agent (Non-Voice)

Company: BrickBrands

Location: Romania

Posted Dec 22, 2025

BrickBrands offers remote roles in a global team, emphasizing growth, diversity, and customer support with competitive compensation. The job involves moderating reviews, engaging with users, and maintaining brand guidelines while working with innovative brands in a welcoming environment.

Bilingual Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 22, 2025

This job posting seeks bilingual insurance agents with licenses to join a Fortune 100 company offering professional growth, inclusive culture, and competitive benefits. The role involves customer support with flexible hours and comprehensive training, emphasizing teamwork and career development.

Product Manager - Strategic Integrations

Company: HubSpot

Location: USA

Posted Dec 22, 2025

This job description highlights a high-impact Product Manager role at HubSpot focused on strategic integrations with Zoom and Slack. The position emphasizes solving complex customer problems, driving product roadmaps, and leveraging AI for innovative solutions. It offers opportunities for growth, collaboration, and a customer-centric culture with competitive compensation and benefits.

Revenue Account Executive (Donor Fundraising)

Company: Code.org

Location: USA

Posted Dec 22, 2025

This job posting outlines the role of a Revenue Account Executive at Code.org, focusing on donor acquisition and partnership development. It details responsibilities, qualifications, and the interview process for a position critical to expanding computer science education access.

Senior People Operations Partner

Company: Vidyard

Location: Canada

Posted Dec 22, 2025

Vidyard seeks a Senior People Operations Partner to enhance employee experiences through AI-driven HR processes. The role involves managing employee lifecycle, leading People programs, and leveraging technology for operational excellence. The company offers competitive benefits, flexible work, and a culture focused on innovation and customer obsession.

Digital Marketing Associate

Company: Skyrocket Studios

Location: Philippines

Posted Dec 22, 2025

This text describes a digital marketing role with responsibilities across social media, influencer marketing, search campaigns, SEO, direct marketing, and presentations. It outlines required qualifications including education, skills, and experience, presenting a professional job description with objective criteria.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 22, 2025

This job posting seeks licensed insurance professionals for a customer service role with competitive pay, training, and benefits. It emphasizes company values, growth opportunities, and flexible work arrangements while outlining qualifications and responsibilities.

Sr. Big Data Engineer

Company: Databricks

Location: India

Posted Dec 22, 2025

This job description outlines a Sr Big Data Engineer role focusing on client engagements with big data challenges using Databricks Platform. Responsibilities include data engineering, architecture guidance, and cloud technology integration. Requirements emphasize experience with Apache Spark, Kafka, and cloud platforms like AWS/GCP.

Product Manager - DC/DC Converter

Company: SMA America

Location: USA

Posted Dec 22, 2025

This job description outlines the role of a Product Manager DCDC Converter, emphasizing responsibilities in product lifecycle management, cross-functional collaboration, and market analysis. It highlights required qualifications, specialized skills, and offers details about salary range, benefits, and career development opportunities.

Staff Product Manager

Company: Dropbox

Location: USA

Posted Dec 22, 2025

This job description outlines a Staff Product Manager role focused on Dropbox's sharing and virality strategies, emphasizing cross-functional collaboration, complex problem-solving, and leadership in scaling user experiences across multiple platforms.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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