Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Solutions Support Engineer (L5) - Security, Privacy and Assurance

Company: Netflix

Location: Poland

Posted Dec 22, 2025

Netflix's Engineering Enablement Team focuses on improving developer workflows and platform efficiency. The role requires expertise in security, automation, and collaboration across teams, with a strong emphasis on innovation and inclusivity.

Senior Sales Executive Named Accounts – Large Infrastructure Projects

Company: Autodesk

Location: UK,Germany

Posted Dec 22, 2025

Autodesk seeks a Senior Sales Executive to lead infrastructure projects in EMEA, focusing on digital transformation and strategic growth. The role emphasizes collaboration, innovation, and impactful client relationships while offering career development and cultural alignment with a forward-thinking organization.

Security Engineer L4 - Application Security

Company: Netflix

Location: Poland

Posted Dec 22, 2025

Netflix seeks a Security Engineer L4 to enhance application security, collaborate with teams, and integrate security into development. The role offers remote work in Poland and emphasizes diversity and innovation.

Multimedia Designer

Company: Skyrocket Studios

Location: Philippines

Posted Dec 22, 2025

The text describes a job role involving visual content creation, brand management, software proficiency, and industry knowledge. It outlines responsibilities such as designing multimedia content, collaborating with teams, and staying updated on trends. Requirements include skills in design software, communication abilities, and familiarity with digital marketing. The tone is professional and factual, focusing on qualifications and expectations.

Director - SEM

Company: Gametime United

Location: USA

Posted Dec 22, 2025

This job description outlines the role of Director of SEM at Gametime, requiring strategic leadership in paid search strategy, team management, and cross-functional collaboration. The position emphasizes growth, automation, and innovation while offering competitive benefits like salary, equity, and wellness programs.

Senior Ruby on Rails Developer

Company: Proxify

Location: Remote

Posted Dec 22, 2025

Proxify connects developers globally with positive opportunities, offering trusted support and career growth through successful client collaborations and competitive roles.

Marketing Manager

Company: Skyrocket Studios

Location: Philippines

Posted Dec 22, 2025

This text outlines a comprehensive digital marketing role with responsibilities spanning social media strategy, SEO execution, paid search management, video advertising, direct marketing campaigns, influencer collaborations, leadership, client presentations, and industry innovation. It details required qualifications including a marketing degree, multi-channel digital marketing experience, analytical skills, and proficiency with various platforms and tools.

Senior React Native Developer

Company: Proxify

Location: Time zone: CET (+/- 3 hours)

Posted Dec 22, 2025

Proxify connects developers globally with opportunities, boasting 1200+ satisfied clients and 5000+ trusted developers. The job offers a Senior React Native Developer role with competitive compensation, flexible work hours, and career growth prospects.

Clinical Documentation Integrity (CDI) Specialist

Company: Guidehouse

Location: USA

Posted Dec 22, 2025

This job description outlines the role of a Clinical Documentation Integrity Specialist, detailing responsibilities such as reviewing medical records, collaborating with healthcare professionals, and ensuring compliance. It lists qualifications, benefits including competitive compensation and a comprehensive benefits package, and emphasizes teamwork and professional development.

Relationship Manager

Company: Skyrocket Studios

Location: Philippines

Posted Dec 22, 2025

The text outlines job responsibilities focused on client relationship management, account growth, consulting, project management, and industry expertise. It emphasizes skills like relationship building, data-driven decision making, and proficiency with digital tools. Requirements include interpersonal skills, analytical thinking, and adaptability in a remote work environment.

Operations Specialist

Company: Justlife

Location: Egypt

Posted Dec 22, 2025

Justlife is seeking Operations Specialists to join their fast-growing Dubai-based startup, offering flexible hours, career growth, and unique perks like free services and team-building activities.

Implementation Project Manager

Company: S&P Global

Location: USA

Posted Dec 22, 2025

This job description outlines a role as an Implementation Project Manager requiring leadership, technical skills, and collaboration. It highlights responsibilities, qualifications, and company benefits, presenting a professional opportunity in a growing organization.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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