Excellent Customer Service Jobs

1,587,916 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Settlement Support Coordinator

Company: InvestorKit

Location: Remote

Posted Nov 29, 2025

The role of a Settlement Support Coordinator at InvestorKit is critical in delivering an exceptional client experience from the moment a property goes unconditional to the successful completion of settlement. The coordinator is the primary point of contact, responsible for coordinating all aspects of the settlement journey, including liaising with internal teams and external stakeholders. The role allows Senior Property Acquisitions Analysts to focus on sourcing and securing properties while the coordinator takes ownership of the post-purchase experience. The coordinator's dedication, systems discipline, and communication skills directly impact InvestorKit's reputation and the long-term satisfaction of its clients.

Web Developer (Web SDK)

Company: Storyteller

Location: South Africa

Posted Nov 29, 2025

The job posting is for a full-time remote developer position in South Africa with a high-growth B2B SaaS company called Storyteller. The role involves evolving their Web SDK, collaborating with engineering, product, and design teams, and delivering high-performance solutions. The company offers a competitive salary, benefits, and the opportunity to work with the latest hardware tech stack and tools. They are looking for proactive developers with experience in TypeScript/JavaScript, React, Node.js, and modern frontend frameworks.

Web Developer (Web SDK)

Company: Storyteller

Location: Romania

Posted Nov 29, 2025

The job posting offers a fully remote position with a salary up to RON 180000 for a full-time permanent role. The company, Storyteller, is a high-growth B2B SaaS platform that enables companies to integrate stories into their apps and websites. The role involves evolving the Web SDK, collaborating with engineering, product, and design teams, and improving developer experience. The company values proactive developers who embrace new technologies, especially AI-assisted development.

Fullstack Developer- Java + React, Angular or Vue

Company: MAS Global Consulting

Location: Colombia,Argentina,Latin America

Posted Nov 29, 2025

MAS Global is a Hispanic and women-owned tech company based in Tampa, Florida, with a strong presence in Latin America. They provide tech talent solutions to North American clients and have been recognized for their diversity, growth, and client value. The ideal candidate is a detail-oriented individual with 5+ years of Java fullstack experience, experience working in Agile environments, and a passion for continuous learning.

Web Developer (Web SDK)

Company: Storyteller

Location: Hungary

Posted Nov 29, 2025

The job posting is for a full-time remote developer position at Storyteller, a high-growth B2B SaaS platform. The role involves evolving the Web SDK, collaborating with engineering, product, and design teams, and delivering high-performance solutions. The company offers a competitive salary, 33 days of paid leave, and the opportunity to work with the latest hardware tech stack and tools. They are looking for proactive developers with experience in TypeScript/JavaScript, React, Node.js, and AI-assisted development.

Staff Product Designer - Time Tools

Company: Gusto, Inc.

Location: Canada

Posted Nov 29, 2025

Gusto's product design team is passionate about empowering small businesses and their employees. They are looking for a product designer to join their Time Tools team, focusing on designing experiences for time tracking, scheduling, time off management, PTO balances, and project tracking. The role involves collaborating with PM, Engineering, and Data teams to shape high-priority initiatives and deliver customer value.

Technical Product Owner

Company: Bitovi

Location: Remote

Posted Nov 29, 2025

Bitovi is seeking a Technical Product Owner to join their team and transform technology delivery. The role involves working with stakeholders, defining and executing a technical roadmap, and leading software and AI projects. Bitovi offers a collaborative, remote work environment with excellent benefits and opportunities for professional growth.

Support Specialist

Company: ImageTrend

Location: USA

Posted Nov 29, 2025

ImageTrend Inc is a company dedicated to providing software solutions, data analytics, and services for healthcare and emergency response communities. They are seeking a dynamic application support professional to join their team, with a focus on excellent customer service and troubleshooting. The company values innovation, collaboration, and community involvement.

Web Developer (Web SDK)

Company: Storyteller

Location: Bulgaria

Posted Nov 29, 2025

The job posting is for a full-time, fully remote developer position with a high-growth B2B SaaS platform. The role involves evolving the Web SDK, collaborating with engineering, product, and design teams, and delivering high-performance solutions. The company offers a competitive salary, benefits, and the opportunity to work with the latest hardware tech stack and tools.

Global Pet Relocation Manager

Company: PetRelocation

Location: USA

Posted Nov 29, 2025

The job posting is for a Global Pet Relocation Manager position at PetRelocation, a company that has been helping pets move around the world since 2004. The role involves managing end-to-end pet relocations, building client relationships, and ensuring successful relocations. The company offers a competitive compensation package, including a base salary, performance-based raises, and a quarterly bonus. PetRelocation values diversity, work-life balance, and employee learning and development.

Associate Technical Customer Support

Company: Fortive

Location: Brazil

Posted Nov 29, 2025

The job description outlines the role of an Associate Support Analyst at Intelex, focusing on providing technical assistance to customers, troubleshooting issues, collaborating with the Product team, and maintaining knowledge of Intelex products. The position requires strong problem-solving skills, excellent communication abilities, attention to detail, and a positive attitude towards delivering outstanding customer service.

Digital Marketing Project Manager

Company: Finalsite

Location: USA

Posted Nov 29, 2025

Finalsite is a leading website communications, enrollment, and marketing platform for schools and school districts worldwide. The company offers a comprehensive suite of products and services to help schools connect with their community, recruit students and staff, and fundraise while ensuring data privacy, accessibility, hosting, and security. Finalsite is headquartered in Glastonbury, CT, USA, with a remote workforce across the US, Europe, South America, and Asia.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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