Excellent Customer Service Jobs

1,587,916 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Project Supervisor - Integrated Marketing

Company: Finn Partners

Location: USA

Posted Nov 29, 2025

FINN Partners seeks a Project Supervisor for a remote/hybrid role with competitive salary, career growth, and a collaborative culture. Apply with resume and cover letter.

Staff Product Designer - Onboarding

Company: Jane App

Location: Canada

Posted Nov 29, 2025

Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for managing practices. They value collaboration, growth mindset, and flexibility. The company is looking for experienced product UX designers to help improve onboarding and customer experience.

Brand & Service Design Senior Manager

Company: Abbott

Location: USA

Posted Nov 29, 2025

Abbott promotes a positive work environment with career growth opportunities, comprehensive benefits, and a mission-driven focus on healthcare innovation. The role emphasizes leadership in brand design, collaboration across teams, and creating impactful experiences for patients.

Senior People Business Partner

Company: Webflow

Location: Argentina

Posted Nov 29, 2025

Webflow is building an AI-native Digital Experience Platform and is looking for a Senior People Business Partner to support their Engineering, Product Design, and Insights organization. The role involves partnering with global leaders to develop high-performing teams, scale healthy systems, and strengthen a culture of accountability, learning, and belonging. Webflow offers a comprehensive benefits package and is committed to building an inclusive global team.

Senior Director of Information Security

Company: Netwrix

Location: USA

Posted Nov 29, 2025

This job posting highlights a Senior Director of Information Security role at Netwrix, emphasizing strategic leadership, global security program expansion, and impactful responsibilities. The position requires expertise in security operations, cloud architecture, IAM, and incident response, with opportunities to shape long-term security vision and maintain customer trust. The company values innovation, transparency, and collaboration, offering competitive benefits and career growth.

Benefits Specialist - Product Strategy & Reals

Company: G-P

Location: USA

Posted Nov 29, 2025

The Benefits Specialist role involves supporting the strategic lifecycle of global benefits offerings, focusing on renewal processes, vendor management, and collaboration with cross-functional teams. The ideal candidate should have 3+ years of experience in benefits administration, a strategic mindset, and strong communication skills.

Senior Database Administrator

Company: MariaDB plc

Location: Dominican Republic

Posted Nov 29, 2025

MariaDB is a widely used database platform that powers applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a Remote DBA to join their team and provide expert-level support to customers around the world. The role involves performing DBA activities, automating tasks, setting up monitoring, and participating in the community. The ideal candidate should have expert knowledge of MariaDB/MySQL, experience in a 24x7 support environment, and strong troubleshooting skills.

QA Director - Monopoly GO!

Company: Scopely

Location: USA

Posted Nov 29, 2025

Scopely is seeking a QA Director to lead the design and development of a test framework for their flagship title, Monopoly Go, in the US. The role involves overseeing QA teams, promoting a culture of quality, and collaborating with cross-functional teams to drive continuous improvement in a fast-paced environment.

Enterprise Account Executive

Company: Neara

Location: France

Posted Nov 29, 2025

Neara is a company that builds 3D physics-enabled digital twins of critical infrastructure networks to help utilities and infrastructure companies assess risks and make smarter decisions. They are recognized as one of TIME's 100 Most Influential Companies 2024 and are backed by leading venture capital investors. Neara is seeking a Strategic Business Development Manager to drive expansion into European markets, focusing on building a business in the local market and navigating the energy transition challenge.

Test Analyst / Senior Test Analyst - Penetration Testing OWASP, Burp Suite

Company: NECSWS

Location: India

Posted Nov 29, 2025

NEC Software Solutions India is a leading provider of end-to-end IT services with 30+ years of experience. They work with diverse industry verticals and have a strong reputation for exceeding customer expectations. The company is seeking a talented Application Penetration Tester to join their growing security team.

Solutions Architect - Enterprise Platforms (Presales)

Company: Stripe

Location: USA

Posted Nov 29, 2025

Stripe's mission is to boost the internet's GDP through financial infrastructure. The Solutions Architecture Team collaborates with global brands to drive growth. The role requires expertise in payments, API integration, and strategic problem-solving.

Senior Product Manager- ZIO® Hardware

Company: iRhythm

Location: USA

Posted Nov 29, 2025

iRhythm seeks a Senior Product Manager to drive innovation in cardiac health solutions, offering competitive compensation and growth opportunities. The role involves cross-functional collaboration, product lifecycle management, and impactful work in digital health. Benefits include robust healthcare coverage, retirement plans, and a dynamic work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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