Exceptional Customer Experience Jobs in Other US Location

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Looking for Exceptional Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Other US Location area.

Integrations Engineer

Company: Swift Medical

Location: Other US Location

Posted Jan 31, 2025

Swift Medical is seeking a skilled Integrations Engineer to join their team. The role involves designing, developing, and maintaining integrations between Swift's software solutions and external healthcare systems using QVera as a platform. The engineer will collaborate with internal and external stakeholders, ensure security and reliability of integration solutions, and provide technical support. A Bachelor's degree in Computer Science or related field, proven experience in software development and integration projects, proficiency in JavaScript, and experience with APIs and healthcare IT data formats are required. Familiarity with healthcare IT systems interoperability standards and regulatory requirements is preferred.

Backend Engineer

Company: Swift Medical

Location: Other US Location

Posted Jan 31, 2025

Swift Medical is looking for a skilled Backend Engineer with 7+ years of experience in software development, focusing on C programming and cross-platform development. The ideal candidate will collaborate with cross-functional teams, design and develop robust applications, and ensure high-quality, reliable services across various platforms. They should be proficient in C and .NET framework, have experience with cross-platform development frameworks, and be familiar with Azure cloud services. The role is remote within Canada.

Play Designer

Company: Sago Mini

Location: Other US Location

Posted Jan 31, 2025

Sago Mini, an award-winning publisher of preschool apps and toys, is seeking a Play Designer. The ideal candidate will have a background in mobile game or toy design, with a passion for creating digital experiences for children. The role involves designing fun and intuitive play experiences, collaborating with artists and developers, and playtesting with young children and parents. The candidate should be playful, curious, and have strong interaction design skills. Experience with Unity game engine and mobile app design is a plus.

Junior Graphic Designer

Company: SmartBuyGlasses Optical Group

Location: Other US Location

Posted Jan 31, 2025

SmartBuyGlasses Optical Group is seeking a Junior Graphic Designer with 1+ years of digital or graphic design experience. The ideal candidate should be passionate about graphic design, have expertise in Adobe Creative Suite, and possess strong research and analytical skills. The role involves designing brands, campaign banners, social media posts, EDMs, graphics, and infographics. The company offers a competitive compensation package, learning and development programs, flexible working hours, employee discount, and a young international team. The position requires strong communication skills, a positive attitude, and the ability to work independently and meet tight deadlines.

Sr. Data Engineer

Company: Sago Mini

Location: Other US Location

Posted Jan 31, 2025

Sago Mini, an award-winning publisher of preschool apps and toys, is seeking a Data Engineer with a strong background in data engineering and machine learning workflows on GCP. The role involves designing, developing, and maintaining data pipelines, supporting the deployment and monitoring of ML models, and collaborating with cross-functional teams. The ideal candidate will have 3+ years of experience in data engineering, proficiency in Python and SQL, and experience with GCP services. The role is hybrid, requiring presence in the downtown Toronto office four days per week.

Senior Technical Account Manager

Company: Questar Auto Technologies

Location: Other US Location

Posted Jan 31, 2025

The job description outlines a role at Questar Auto Technologies, a leading company in the automotive industry. The key responsibilities include building and maintaining customer relationships, managing a team of Technical Account Managers, providing technical support, identifying opportunities for customer success, collaborating with internal teams, and acting as a customer advocate. The role requires a Bachelor's degree in engineering, computer science, business, or a related field, and 5+ years of experience in technical account management or customer success. Proficiency in IoT systems, APIs, cloud platforms, and CRM tools is essential. The ideal candidate should have strong problem-solving skills, excellent communication abilities, and the capacity to work in a fast-paced environment.

Senior DBA SQL

Company: Questar Auto Technologies

Location: Other US Location

Posted Jan 31, 2025

Questar Auto Technologies is seeking a highly skilled and experienced DBA with a specialization in MS SQL Server to join their Cloud Development department. The ideal candidate will lead the database team, ensuring performance, integrity, and security of databases. Responsibilities include fostering a collaborative team environment, planning and executing database projects, overseeing database design and maintenance, and providing expert-level support. The role requires a strong technical background, leadership abilities, and experience with high availability solutions, database security, and cloud-based database solutions. Benefits include working in a leading automotive industry company with cutting-edge technologies, a dynamic work environment, and flexible work arrangements.

Team Lead, Product Marketing

Company: Sago Mini

Location: Other US Location

Posted Jan 31, 2025

Sago Mini, an award-winning publisher of preschool apps and toys, is seeking a Product Marketing Manager. The role involves setting the marketing roadmap, leading a team of marketers, and driving cross-channel campaign strategies. The ideal candidate should have 5+ years of experience in product marketing and team leadership, with expertise in brand marketing, audience development, and lifecycle marketing. The position is hybrid, requiring in-office presence 23 days per week. Sago Mini is a subsidiary of Spin Master Limited, a leading global children's entertainment company.

Art and Animation Manager

Company: Sago Mini

Location: Other US Location

Posted Jan 31, 2025

Sago Mini, an award-winning publisher of preschool apps and toys, is seeking an Art and Animation Manager. The role involves guiding and mentoring a team of artists, conducting performance reviews, and collaborating with the Design Director to achieve business goals. The ideal candidate should have 5+ years of experience managing artists, high emotional intelligence, and strong design skills. The hiring process includes four interviews and a take-home assignment.

Junior QA Engineer

Company: Questar Auto Technologies

Location: Other US Location

Posted Jan 31, 2025

Questar Auto Technologies is hiring an EntryLevel QA Engineer. The ideal candidate should be a recent graduate with a degree in Computer Science or a related field, having a strong foundation in software testing and Python experience. The role involves test planning and execution, automation testing, manual testing, bug tracking, collaboration with development and product teams, and continuous improvement of QA processes. Key requirements include a Bachelor's degree, Python skills, familiarity with testing frameworks, attention to detail, problem-solving abilities, communication skills, and teamwork. Preferred qualifications include experience with version control systems, CICD pipelines, databases, and JIRA.

Graphic Design - Traineeship [Italy]

Company: SmartBuyGlasses Optical Group

Location: Other US Location

Posted Jan 31, 2025

SmartBuyGlasses Optical Group, a leading global eyewear retailer, is seeking a passionate Graphic Designer. The company, with a multicultural team and a young, dynamic culture, offers fast career progression and self-development opportunities. The ideal candidate should have 1+ years of digital design experience, proficiency in Adobe CC Suite, and strong creative problem-solving skills. They will be responsible for producing banners, photo and video editing, and supporting international marketing campaigns.

Senior Product Manager

Company: Questar Auto Technologies

Location: Other US Location

Posted Jan 31, 2025

The job posting is for a Senior Product Manager position focused on cloud infrastructure, APIs, and IoT applications. The role involves defining product vision, collaborating with engineering teams, managing application development, leading API strategy, and working closely with various teams to deliver innovative solutions. The ideal candidate should have a degree in Computer Science, Engineering, Business, or a related field, with 5+ years of experience in product management, Agile environments, and cloud infrastructure cost optimization. Strong technical skills in cloud infrastructure, API development, and IoT ecosystems are required, along with excellent communication and stakeholder management abilities.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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