Exceptional Customer Experience Jobs in Remote

479,641 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Remote area.

Senior/Staff Product Designer

Company: Kraken

Location: Remote

Posted Nov 10, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They are seeking a Senior Product Designer to shape the future of Kraken by creating intuitive and aesthetically excellent user experiences for their consumer-focused trading apps.

Senior Product Manager - AI

Company: Daxko

Location: Remote

Posted Nov 10, 2025

Daxko is a company that powers wellness and helps health and wellness facilities operate efficiently and engage members. They are seeking a Senior Product Manager for AI to lead the development of AI capabilities for YMCAs, JCCs, fitness centers, and studios. The role involves defining the vision, strategy, and roadmap for the AI platform, partnering with engineering teams, identifying high-value AI use cases, and measuring adoption and performance.

Vice President of Product Management

Company: Modern Health

Location: Remote

Posted Nov 10, 2025

The role is a high-visibility position in a fast-growing company, working closely with the leadership team to build strategic product lines. It requires strong leadership, communication, and stakeholder management skills to drive measurable outcomes and inspire high-performing teams.

Senior Data Scientist

Company: Mozilla

Location: Remote

Posted Nov 10, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make groundbreaking products like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.

Enterprise Customer Success Manager

Company: Canonical

Location: Remote

Posted Nov 10, 2025

Canonical is a leading provider of open source software and operating systems. The company is hiring an Enterprise Customer Success Manager to reduce risk, facilitate adoption, and support expansion within existing accounts. The role involves onboarding new customers, managing a portfolio of customers, and collaborating with various teams to deliver engagement plans.

Sales Manager

Company: Cloudbeds

Location: Remote

Posted Nov 10, 2025

The text describes a Sales Manager role at Cloudbeds, focusing on expanding the company's presence in the hospitality industry. The role involves identifying new business opportunities, building relationships with prospects, and showcasing Cloudbeds' SaaS solutions. The ideal candidate should have experience in selling technology solutions to the hotel or hospitality industry, a self-motivated and results-oriented mindset, and excellent communication and negotiation skills.

Global Head of Cloud Alliances

Company: Canonical

Location: Remote

Posted Nov 10, 2025

Canonical promotes itself as a leading open-source provider with global enterprise presence, highlighting opportunities for cloud alliances and a distributed work culture. The job description emphasizes innovation, partnership growth, and a collaborative environment with competitive benefits.

Sr. Treasury Ops Analyst

Company: Kraken

Location: Remote

Posted Nov 10, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium crypto products and prioritize security, education, and client support. The Senior Treasury Analyst role involves optimizing liquidity, cash management, and treasury operations with a data-driven approach.

Software Engineer - Commerce Platform

Company: Twilio

Location: Remote

Posted Nov 10, 2025

This job posting highlights a Software Engineer role at Twilio's Commerce Platform Team, focusing on building scalable systems and transitioning to a next-generation architecture. Responsibilities include designing services, troubleshooting, and collaborating with teams. Qualifications emphasize experience with AWS, Java, and cloud technologies. The role offers remote work from Ireland with competitive benefits.

English Voice-Over Production Specialist

Company: HoYoverse

Location: Remote

Posted Nov 10, 2025

The job posting outlines the responsibilities and requirements for a Studio Monitoring and Quality Control role at HoYoverse. The position involves overseeing voice acting content, managing recording audio quality, preparing scripts, collaborating with teams, and ensuring timely delivery of voice assets. It requires near-native proficiency in Chinese and English, experience in game development and localization, technical skills with audio middleware, and strong communication and teamwork abilities.

Senior AI/ML Data Engineer

Company: Hostaway

Location: Remote

Posted Nov 10, 2025

Hostaway is a SaaS scaleup transforming the vacation rental industry with innovative solutions and partnerships. They are seeking a Senior Data Engineer to build and maintain data pipelines, develop embeddings and RAG systems, and collaborate with product and platform teams. The role offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven culture.

Practice Manager - Professional Services

Company: ExtraHop

Location: Remote

Posted Nov 10, 2025

The Practice Manager role emphasizes customer success and team leadership, with responsibilities including collaboration with sales, project management, and team development. Qualifications require IT experience, leadership skills, and expertise in networking protocols.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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