Exceptional Customer Experience Jobs in Remote

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Looking for Exceptional Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Remote area.

Support Engineering Manager

Company: Canonical

Location: Remote

Posted Nov 09, 2025

Canonical is a leading provider of open source software and operating systems. They offer a distributed work environment with team sprints and personal development opportunities. The company is seeking managers for their Cloud Support Group and Devices Support Group, looking for individuals with extensive Linux experience, leadership skills, and a customer-focused mindset.

UX Designer - Developer experience

Company: Canonical

Location: Remote

Posted Nov 09, 2025

Canonical is a leading provider of open source software and operating systems. They are hiring a UX Designer for Developer Experience to improve software building and distribution globally. The role involves designing tools, collaborating with teams, and supporting complex products.

Corporate Account Executive - New Business

Company: HubSpot

Location: Remote

Posted Nov 09, 2025

The role of a Growth Specialist Account Executive at HubSpot involves identifying and closing good-fit prospects, educating them on HubSpot's software and inbound methodology, managing a pipeline of self-sourced leads, and partnering with internal stakeholders to achieve team goals. The company seeks experienced sales professionals with a positive outlook, strong knowledge of SaaS sales, and a commitment to success.

Behavioral Health Care Manager

Company: Triplemoon Clinical

Location: Remote

Posted Nov 09, 2025

The text describes the role of a behavioral health care manager in a collaborative care model. The manager plays a central role in coordinating care, providing evidence-based interventions, and supporting patients and their families. The position requires relevant professional background, experience working with children, and strong digital health and telehealth skills. The role offers flexible scheduling, remote work, and opportunities for professional development.

Senior Solutions Architect

Company: ExtraHop

Location: Remote

Posted Nov 08, 2025

The Solutions Architecture team at ExtraHop focuses on customer success and outcomes rather than billable hours. The team tackles complex business and technology problems across various industries and technologies. The role of a Solutions Architect involves advanced GUI and trigger script development, understanding networking and application design, analyzing customer network topologies, creating technical assets, conducting root cause analysis, developing custom tools, and conducting learning sessions with customers.

SDR / Cold Caller - English Speaking

Company: Talent Hackers

Location: Remote

Posted Nov 08, 2025

The job posting is for a Sales Development Representative (SDR) Cold Caller role. The position involves cold calling, email outreach, and lead qualification to generate new business opportunities and build a strong sales pipeline. The ideal candidate should have 3+ years of experience in phone outreach, experience using Dialpad, and demonstrated success in achieving sales quotas. The role requires strong communication skills and proficiency in using tools like HubSpot for contact and pipeline management.

Software Engineer - Infrastructure

Company: Figma

Location: Remote

Posted Nov 09, 2025

Figma is seeking experienced infrastructure engineers to help design, build, and operate scalable systems that power their real-time collaborative design tools used by millions worldwide. The role involves architecting distributed systems, improving developer experience, collaborating across teams, and shaping platform strategy. Figma offers a competitive compensation package and values continuous learning and growth.

Recruitment Lead

Company: Talent Hackers

Location: Remote

Posted Nov 08, 2025

The role is for a Recruitment Lead based in Colombia to lead end-to-end recruitment for Colombian-based roles, build and manage a local recruitment team, collaborate with sales and operations, create candidate pipelines, oversee hiring compliance, implement ATS tools, maintain hiring KPIs, and represent the company at job fairs. The ideal candidate should have 5+ years of recruitment experience, be based in Colombia with deep knowledge of the local labor market, have exceptional English skills, and be able to manage a team or contractors.

Director of Regulatory Affairs

Company: OPIS s.r.l.

Location: Remote

Posted Nov 08, 2025

OPIS is seeking a Director of Regulatory Affairs to lead regulatory strategies for product development and approval across international markets. The role involves acting as a trusted advisor, managing relationships with regulatory authorities, overseeing meetings, reviewing key documents, supporting business development, and staying updated on global regulatory frameworks. OPIS offers a competitive salary and benefits package, and values growth, innovation, and customer success.

Software Engineer - AI Product

Company: Figma

Location: Remote

Posted Nov 09, 2025

Figma is seeking an experienced AI Product Engineer to lead their AI efforts from inception to implementation. The role involves developing early-phase AI systems, collaborating with cross-functional teams, and contributing to the growth of the team. The company offers competitive compensation and benefits.

Senior Manager - GTM Engineering, Customer Success

Company: Apollo.io

Location: Remote

Posted Nov 08, 2025

The Sr Manager GTME Success role is an operational leader and coach for Apollo's Named GTM Engineers. They are responsible for forecasting, enforcing, coaching, developing, inspecting, intervening, scaling, optimizing, and leading by example. The role requires deal operation skills, coaching abilities, attention to detail, familiarity with Apollo and modern GTM stack, and outbound growth leadership. The company offers various benefits and a competitive pay range.

Executive Assistant

Company: Talent Hackers

Location: Remote

Posted Nov 08, 2025

The role is for a highly organized, proactive, and detail-oriented Executive Assistant to manage critical administrative functions, including inbox and calendar management, meeting coordination, document preparation, and communication with stakeholders. The ideal candidate should have 3+ years of experience in an EA or Chief of Staff role, exceptional communication skills, project management experience, and proficiency in tools like Canva, Google Suite, Notion, Asana, Slack, and Zoom.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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