Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Senior Director of Tax

Company: Real

Location: USA

Posted Dec 01, 2024

Real is a fast-growing national real estate brokerage powered by technology. They are on a mission to revolutionize the homebuying and selling process, making agents' lives better while creating lucrative financial opportunities for them. The company is looking for a Senior Director of Tax to support and manage the tax functions for all entities within the organization, ensuring compliance with tax regulations and providing strategic guidance on tax planning.

Retail Marketing Director

Company: Golden Hippo

Location: USA

Posted Dec 01, 2024

The job posting is for a Retail Marketing Director position at Golden Hippo, a company that creates best-in-class products for health and wellness. The job requires 10+ years of brand and retail marketing experience, with a focus on pet food and retail marketing. The company offers a range of benefits, including comprehensive healthcare coverage, tuition reimbursement, and professional development opportunities.

Systems Administrator Engineer

Company: SonicWall

Location: USA

Posted Dec 01, 2024

SonicWall is a cybersecurity company with over 30 years of experience, providing security solutions to organizations worldwide. The company is looking for a System Administrator to join their team, with responsibilities including analyzing logs, troubleshooting, and implementing security solutions.

Senior Manager, LOA Program

Company: Springhealth

Location: USA

Posted Dec 01, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers and providing accessible care to everyone. They are looking for a Senior Manager to lead the creation and growth of their Leave of Absence Product.

Senior Software QA Engineer

Company: Cisco Meraki

Location: USA

Posted Dec 01, 2024

The text describes the company Cisco Meraki and its mission to connect passionate people to their mission by simplifying the digital workplace. It highlights the company's focus on innovation, diversity, and inclusion, and its commitment to quality and customer satisfaction.

Staff Site Reliability Engineer

Company: Weedmaps77

Location: USA

Posted Dec 01, 2024

The job posting is for a Staff Site Reliability Engineer position at Weedmaps, a leading technology company in the cannabis industry. The role involves designing and building technical solutions, working with leadership and engineering teams, and mentoring engineers. The company offers a range of benefits, including a competitive salary, generous PTO, and opportunities for professional growth.

Lead Creative Producer

Company: Samcarthiring

Location: USA

Posted Dec 01, 2024

SamCart is looking for a Lead Creative Producer to elevate their video production efforts and take their marketing content to the next level. The company offers a range of benefits, including unlimited PTO, 401K, and health insurance premiums covered 100.

Vice President, Product Management, ERP Reporting & Data Management Solutions

Company: insightsoftware

Location: USA

Posted Dec 01, 2024

The job description is for a Vice President of Product Management at insightsoftware, responsible for driving the company's product vision and strategy. The role requires a strong leader with experience in product management, ERP expertise, and ability to inspire and coach teams.

Sr. Product Manager - Custody

Company: Kraken

Location: USA

Posted Dec 01, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a range of products and services for experienced traders, institutions, and newcomers. The company is committed to industry-leading security, crypto education, and world-class client support.

Customer Success Associate

Company: EverQuote

Location: USA

Posted Dec 01, 2024

The job posting is for a Customer Success Associate role at EverQuote, a company that operates the largest online marketplace for insurance shopping in the United States. The role involves handling customer inquiries, building relationships with clients, and providing support to agents. The company is committed to building an equitable, diverse, and inclusive workplace.

Programmatic Account Manager - Political

Company: StackAdapt

Location: USA

Posted Dec 01, 2024

The job posting is for a client services role at StackAdapt, a remote-first company. The job involves working with clients to optimize their campaign performance, identifying upselling opportunities, and providing regular reporting. The company offers a competitive salary, benefits, and a supportive culture.

Employee Engagement and Development Coordinator

Company: Darkhorse Tech

Location: USA

Posted Dec 01, 2024

Darkhorse Tech is a company that provides comprehensive DentalSpecific IT services, with a focus on building relationships with clients and fostering a positive growth-oriented environment. The company is led by CEO Reuben Kamp, who has created a culture of passionate service, team first, growth mindset, excellence, and accountability. The Employee Engagement and Development Coordinator role is responsible for fostering this culture and driving employee engagement, development, and overall satisfaction.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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