Exceptional Customer Experience Jobs in USA

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Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Financial Planner

Company: Facet

Location: USA

Posted Nov 28, 2024

The job description is for a Financial Planner at Facet, a company that provides comprehensive financial planning services. The role involves helping members achieve their financial goals, providing unbiased advice, and building relationships with clients. The company offers a competitive salary, benefits, and a flexible work environment.

Search Engineer, Technical Support

Company: Lucidworks

Location: USA

Posted Nov 28, 2024

Lucidworks is a company that provides digital transformation solutions for various industries. They are looking for a support engineer to join their team, who will be responsible for providing technical support to their customers, troubleshooting complex search issues, and collaborating with the engineering team to resolve critical issues.

Manager Dev Ops

Company: Everi

Location: USA

Posted Nov 28, 2024

The job posting is for a DevOps engineer position at Everi, a company that provides financial technology and loyalty solutions to the gaming industry. The job requires experience in system network and delivery roles, as well as knowledge of computer science and software engineering. The company offers a competitive benefits package and a positive work culture.

Visual/UI Designer

Company: Maker Sights

Location: USA

Posted Nov 28, 2024

The job posting is for a VisualUI Designer at MakerSights, a company that provides product and assortment insights to apparel, footwear, and accessory brands. The role requires a passion for user-centered design, strong visual eye, and ability to translate complex data into clear designs. The job involves working closely with the product marketing and insights teams to create functional, beautiful, and user-centric designs.

UX/UI Designer

Company: Verra Mobility

Location: USA

Posted Nov 28, 2024

Verra Mobility is a global leader in smart mobility, developing technology-enabled solutions to help the world move safely and easily. The company is a rapidly-growing entrepreneurial company with a people-first philosophy and approach.

VP, Technical Program Management

Company: Seismic Software

Location: USA

Posted Nov 28, 2024

Seismic is a rapidly growing company that is the global leader in sales enablement, helping make sales teams better by becoming more productive and engaging with buyers. The company is committed to building an inclusive workplace and is looking for a VP of Technical Program Management to head the TPM organization.

Area Vice President, Enterprise East Sales

Company: Gomotive

Location: USA

Posted Nov 28, 2024

Motive empowers physical operations teams with tools to make work safer, more productive, and profitable. The company serves over 120,000 customers across various industries and is looking for an Area Vice President to lead their Enterprise Sales team.

Data Analyst, Strategic Initiatives

Company: Boulder Care

Location: USA

Posted Nov 28, 2024

Boulder Care is a digital clinic offering long-term addiction treatment, seeking a data-driven detail-oriented Data Analyst to join their team. The role focuses on analyzing the impact of various strategic initiatives, providing actionable insights to optimize product operations and clinical workflows.

Inside Sales Representative - Enrollment

Company: Aura798

Location: USA

Posted Nov 28, 2024

Aura is a company that aims to create a safer internet by providing intelligent digital safety products. They are looking for sales candidates to join their team and help customers protect themselves against digital threats.

Senior Software Engineer - Integrations

Company: Magicschool

Location: USA

Posted Nov 28, 2024

The text describes MagicSchool, a generative AI platform for teachers, and its mission to provide seamless integrations with EdTech systems. The company values diversity, innovation, and excellence, and offers generous benefits to its employees.

Tier 1 Technical Support Engineer

Company: Blackpoint Cyber

Location: USA

Posted Nov 28, 2024

Blackpoint Cyber is seeking a Tier 1 Support Engineer to provide technical support to customers. The role involves addressing incoming support tickets, troubleshooting technical issues, and ensuring excellent customer service.

Associate, Provider Success - Bilingual in Spanish

Company: Stellar Health

Location: USA

Posted Nov 28, 2024

Stellar Health is a US-based Healthtech company that helps primary care providers put patient health first. The company uses a mix of technology, people, and analytics to support providers at the point of care, delivering real-time patient information and activating practice staff. The company is backed by top VCs and has an established product and proven operating model.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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