Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Senior Director, Public Policy

Company: GitLab

Location: USA

Posted Nov 29, 2024

The Senior Director of Public Policy is responsible for creating and maintaining GitLab's public policy engagement strategy, facilitating relationships with governing bodies, and developing strategies for emerging technology policy and regulatory proposals.

Compensation Specialist

Company: Axonius

Location: USA

Posted Nov 28, 2024

The job posting is for a Compensation Specialist role at Axonius, a fast-growing cybersecurity startup. The job involves conducting research, analyzing data, and developing compensation programs to attract and retain employees. The company offers a competitive salary, stock options, and benefits. The job requires a bachelor's degree, 3+ years of experience, and expertise in compensation principles and practices.

Business Intelligence Analyst

Company: Businessolver

Location: USA

Posted Nov 28, 2024

Businessolver is looking for a Business Intelligence Analyst to collaborate with diverse resources, create data insights, and empower business units. The company offers a comprehensive benefits package and a culture that challenges employees to perform at their best.

Cloud Platform / Site Reliability Engineer

Company: Supabase

Location: USA

Posted Nov 28, 2024

Supabase is seeking an SRE to manage the infrastructure of their Postgres databases. The company offers a range of benefits, including remote work, ESOP equity ownership, and health benefits. The team is globally distributed and has a collaborative open-source approach.

Manager, Business Marketing

Company: Liftoff

Location: USA

Posted Nov 28, 2024

Liftoff is a growth acceleration platform for the mobile industry, seeking an experienced Marketing Manager to lead global marketing strategies. The ideal candidate has 6+ years of B2B marketing experience and a proven track record of success in digital and partner marketing.

Senior Frontend Engineer

Company: Automattic Careers

Location: USA

Posted Nov 28, 2024

Automattic is looking for talented engineers to help build and evolve products that impact the lives of development and content teams. The company is seeking candidates with experience in JavaScript, React, and Vuejs, as well as a strong enthusiasm for participating in code reviews and discussions about architecture and technical design.

Senior Manager, Web Design

Company: Veeam Software

Location: USA

Posted Nov 28, 2024

Veeam is a global leader in data protection and ransomware recovery, empowering organizations to achieve radical resilience through data security, recovery, and freedom. They are seeking a people leader to elevate their digital experience with design.

Software Engineer

Company: ReifyHealth

Location: USA

Posted Nov 28, 2024

OneStudyTeam is a company that specializes in speeding up clinical trials and improving patient outcomes. They are looking for a Software Engineer to join their team, who will work on delivering extraordinary software that solves complex real-world problems in healthcare.

Business Development Representative

Company: Pagos

Location: USA

Posted Nov 28, 2024

Pagos is looking for a Business Development Representative to scale and refine their outbound operations. The ideal candidate has 2+ years of experience in enterprise BDR, strong communication skills, and the ability to understand complex technical and business requirements.

Principal Software Engineer - Communications

Company: Podium

Location: USA

Posted Nov 29, 2024

The text describes a job role at Podium, a company that provides communication solutions. The role involves driving change, mentoring engineers, and providing technical leadership. The company offers a range of benefits and is an equal opportunity employer.

Paid Search Strategist

Company: QRY

Location: USA

Posted Nov 28, 2024

QRY is a mediabuying agency looking for a Paid Search Strategist to join their rapidly growing team. The role involves managing client campaigns, developing and implementing paid search strategies, and collaborating with other teams. The company offers a competitive salary, quarterly bonuses, and a range of benefits.

Senior Software Engineer

Company: Jump

Location: USA

Posted Nov 28, 2024

The job posting is for a full-stack engineer to join a remote-first team that builds end-to-end fan experience platforms for sports teams and venues. The team values trust, authenticity, and empathy, and is looking for talented engineers who are passionate about building products that solve real problems.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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