Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Business Intelligence Analyst

Company: Prizepicks

Location: USA

Posted Nov 26, 2024

PrizePicks is a fast-growing sports company looking for a Finance Business Intelligence Analyst to join their team. The role involves providing valuable reporting and insights to support finance and accounting teams, and helping the company expand into new markets.

DevOps Engineer

Company: native

Location: USA

Posted Nov 27, 2024

The text describes a next-generation liquidity infrastructure and a job opening for a DevOps Engineer to design and manage scalable infrastructure. The text highlights the importance of reliability, scalability, and high availability.

Solutions Architect

Company: Kontakt.io

Location: USA

Posted Nov 26, 2024

Kontaktio empowers hospitals with an advanced care delivery operations platform, leveraging intelligent data analysis and AI-driven recommendations. The company is seeking a skilled Solutions Architect to drive its next phase of growth.

Sr. GTM Enablement Program Manager, HR Tech

Company: Lattice

Location: USA

Posted Nov 27, 2024

The job posting is for a GTM Enablement team role at Lattice, a people success platform. The role involves partnering with GTM leadership, designing and delivering sales training programs, and driving alignment with business objectives. The company offers a competitive salary range of $129,000 to $161,500, as well as benefits and a collaborative work environment.

Senior Program Manager

Company: Gradient AI

Location: USA

Posted Nov 26, 2024

Gradient AI is a fast-growing startup that offers AI and ML solutions to the insurance industry. They are looking for a Senior Project Manager to join their product team and develop processes and strategies for major product development projects.

Director of Product Design

Company: Wpromote

Location: USA

Posted Nov 27, 2024

Wpromote is looking for a Director of Product Design to lead and elevate their design for Polaris, a marketing AI platform. The role involves defining the design vision and strategy, managing and mentoring a team, and collaborating with product and engineering teams.

VP, Business Development

Company: Bounteous

Location: USA

Posted Nov 27, 2024

Bounteous x Accolite is seeking a Vice President of Business Development to drive growth within their Data amp AI practice. The role involves leveraging expertise with platform partners and established relationships to generate leads and strategically position BxAs capabilities and offerings.

Account Executive - SMB

Company: Sprout Social

Location: USA

Posted Nov 27, 2024

Sprout Social is looking for an Account Executive SMB to join their Sales team. The role involves executing sales processes, closing new business, and meeting monthly activity and pipeline metrics. The company offers a competitive salary, benefits, and opportunities for growth and development.

Staff Technical Program Manager

Company: Cribl

Location: USA

Posted Nov 27, 2024

Cribl is a company that values its employees and customers, looking for collaborative and motivated team members to join their remote-first team. They are seeking a Staff Technical Program Manager to deliver complex product development programs, with a focus on customer satisfaction and technical excellence.

Financial Analyst

Company: Himshers

Location: USA

Posted Nov 27, 2024

Hims amp Hers is a health and wellness platform that offers nonprescription products and personalized prescription solutions for various conditions. They are looking to hire a Financial Analyst to join their strategic finance organization.

Technology Partnerships Manager

Company: Apollo.io

Location: USA

Posted Nov 26, 2024

The job posting is for a Technology Partnerships Manager at Apollo, responsible for expanding technology partnerships, managing relationships, and driving adoption. The role requires strong technical acumen, relationship-building skills, and experience in high-growth environments.

FP&A Analyst

Company: Peek

Location: USA

Posted Nov 27, 2024

Peekcom is a platform that combines business software with a marketplace for consumers to book experiences. They have secured funding and have been recognized with several awards. They are seeking a Financial Analyst with strong foundational experience and a track record in corporate finance.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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