Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Principal Program Engineer

Company: Bixal

Location: USA

Posted Nov 22, 2024

Bixal is a consulting company that is hiring a Principal Program Engineer to work on software development projects. The job requires experience in leadership, software engineering, and working with federal agencies. The company offers competitive benefits and a positive work environment.

Software Engineer

Company: Buildout

Location: USA

Posted Nov 22, 2024

Buildout is a company that provides software products and services for commercial real estate brokers and investors. They are looking for a software engineer to join their team and work on building and improving their CRM products. The company values teamwork, communication, and a love for software engineering. They offer a competitive salary, benefits, and a remote work culture.

Senior Sales Executive - Midwest

Company: Loyal

Location: USA

Posted Nov 22, 2024

Loyal is a digital healthcare platform that is looking for a Senior Sales Executive to help them achieve their mission of improving health by reaching consumers at the right time in their care. The ideal candidate will have 5+ years of experience in enterprise software sales, specifically within the SaaS and digital health sectors, and will be able to navigate complex sales processes and close deals with senior executives.

Associate Product Support Specialist

Company: Buildout

Location: USA

Posted Nov 22, 2024

Buildout is a company that provides software products and services to help commercial real estate brokers find and transact properties. They are looking for a Product Support team member to provide timely and efficient assistance to customers. The role requires strong communication and problem-solving skills, and a passion for helping customers and building relationships.

Senior Manager - Customer Demand Email Team

Company: HubSpot

Location: USA

Posted Nov 22, 2024

HubSpot is looking for a Senior Manager to lead the Customer Demand Email Team. The team will manage a team of marketers building customer-facing demand automation to innovate on a more dynamic proactive approach to customer sales.

Licensed Insurance Agent

Company: Lodgify

Location: USA

Posted Nov 22, 2024

Lodgify is a fast-growing company in the vacation rental industry, seeking a Licensed Insurance Sales Agent to sell insurance-related products to customers. The role involves upselling Lodgify's Damage Protection Product, developing a comprehensive understanding of the product, and providing personalized recommendations to customers.

Finance Transformation Manager

Company: Kraken

Location: USA

Posted Nov 22, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Creative Workflow Architect - Sales

Company: Runway

Location: USA

Posted Nov 22, 2024

The job posting is looking for a creative and commercially-minded individual to join their dynamic team. The role involves crafting content, leading demonstrations, and partnering with sales and creative teams to showcase the value of Runway to enterprise prospects and customers.

Senior Manager - Business Development

Company: 1Password

Location: USA

Posted Nov 22, 2024

The job posting is for a Sr Manager of Business Development at 1Password, a remote-first company. The role involves leading the Commercial and Enterprise BDR teams, driving growth, and fostering a culture of excellence. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Director - HR Business Partner

Company: Vonage

Location: USA

Posted Nov 22, 2024

The role is about being an HR Business Partner, enabling the business to succeed by being both business and people forward. The role involves identifying needs, developing solutions, and executing programs to drive engagement, culture transformation, and retention.

Solutions Consultant

Company: Nava

Location: USA

Posted Nov 22, 2024

Nava Benefits is a modern benefits brokerage on a mission to fix healthcare. They are seeking an experienced Benefits Consultant to join their team as a Solutions Consultant. The role involves supporting the Sales team by engaging with prospective clients, presenting solutions, and ensuring benefit programs align with client goals.

Senior Manager - Software Engineering

Company: Red Canary

Location: USA

Posted Nov 22, 2024

Red Canary is a cybersecurity company that aims to empower organizations to make better security decisions. They offer a range of benefits, including a 100 paid plan option for medical, dental, and vision, as well as flexible work environment and paid parental leave.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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