Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Sales Director

Company: Suvoda

Location: USA

Posted Nov 12, 2024

The job description is for a Sales Director in the US, responsible for identifying and closing new business, managing sales processes, and developing relationships with assigned accounts. The role requires a bachelor's degree, at least 7 years of sales experience, and strong interpersonal and communication skills.

Senior Marketing Manager

Company: Ignition

Location: USA

Posted Nov 12, 2024

Ignition is a leading revenue generation platform for accounting and professional services businesses. The company is looking for a Senior Marketing Manager to shape and execute its local marketing strategy for the US market.

Staff Product Manager - Styles

Company: Webflow

Location: USA

Posted Nov 12, 2024

Webflow is a Website Experience Platform that empowers modern marketing teams to build and optimize stunning websites. The company is looking for a Staff Product Manager to own the vision and roadmap for one of its core visual development capabilities, Styles.

Senior Tax Manager

Company: GoFundMe

Location: USA

Posted Nov 12, 2024

GoFundMe is a global community that helps people help each other. They are hiring a Senior Tax Manager to join their global tax department. The job involves overseeing and assisting with tax provisions, identifying opportunities to optimize tax processes, and coordinating and reviewing tax returns. The company offers competitive pay, rich healthcare benefits, and a variety of mental and wellness programs.

Payroll Tax Lead

Company: Angi

Location: USA

Posted Nov 12, 2024

The company is looking for an experienced Payroll Tax Lead to join their team. The role involves managing payroll tax accounts, processing tax payments, and ensuring compliance with federal, state, and local tax authorities. The company offers a competitive salary, benefits, and a rare opportunity to work with a motivated team.

Sales Data Analyst

Company: Intradiem

Location: USA

Posted Nov 12, 2024

Intradiem is a technology company that develops innovative AI-powered Intelligent Automation solutions for customer service teams. The company's mission is to reinvent customer service through automation, and it has a people-first approach to its culture and values.

Legal Counsel

Company: OpenZeppelin

Location: USA

Posted Nov 12, 2024

OpenZeppelin is seeking an experienced and commercially-minded lawyer to support their wide array of legal matters. The role involves drafting, negotiating, and closing agreements, providing risk-weighted advice, and collaborating with cross-functional teams.

Deposition Attorney

Company: Tempositions, Inc.

Location: USA

Posted Nov 12, 2024

The job posting is for a remote attorney position with a prestigious litigation firm, requiring experience with depositions and licensure in Illinois. The role can be full-time or part-time and is expected to last 6 months to 1 year.

Director of SEO

Company: Apollo.io

Location: USA

Posted Nov 12, 2024

Apolloio is a leading go-to-market solution for revenue teams, providing sales and marketing teams with access to verified contact data and tools to engage and convert contacts. The company is growing rapidly and is seeking a Director of SEO to lead their organic search strategy and execution.

Director, Special Operations

Company: Evenup

Location: USA

Posted Nov 12, 2024

EvenUp is a company that provides support to injury law firms, helping them to provide a consistent and high standard of representation. They have a team that operates at the intersection of business operations, special projects, and legal operations, and they are looking for a candidate with experience in operations and analytics to join their team.

Product Manager - Reporting

Company: Restaurant365

Location: USA

Posted Nov 12, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for a Product Manager to lead the R365 reporting suite, with a focus on empowering team members and driving reporting offerings.

Brand/PR Communications Specialist

Company: Twonice

Location: USA

Posted Nov 12, 2024

The job posting is looking for a Remote Marketing Communications Specialist to work with a consulting company that helps foundations and associations. The job requires strong writing skills, experience in social media, and the ability to understand different brands' voices. The company offers a flexible work environment and opportunities for professional development.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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