Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Business Development Executive

Company: Syndigo

Location: USA

Posted Nov 12, 2024

The job description outlines the responsibilities of a Syndigo Business Development Executive, including prospecting, building relationships, and closing deals. The role requires a strong understanding of the retail industry and the ability to communicate the value proposition of Syndigo's services.

Director - Demand Generation

Company: Coalition, Inc.

Location: USA

Posted Nov 12, 2024

Coalition is seeking a Director of Demand Generation to manage a team of marketers and drive campaign strategy for their insurance and cybersecurity business lines. The role requires experience in demand generation, leadership, and campaign planning, with a focus on building a team and driving growth.

Mobile App Developer (React Native)

Company: The Motley Fool

Location: USA

Posted Nov 12, 2024

The Motley Fool is seeking a Freelance Mobile App Developer with expertise in React Native to join their team on a contract basis. The role involves developing a new iteration of their mobile app, focusing on enriching user experience and incorporating cutting-edge functionalities.

Demand Generation Marketing Specialist

Company: Newsela

Location: USA

Posted Nov 12, 2024

Newsela is hiring a Demand Generation Marketing Specialist to execute and optimize campaigns, drive impact, and generate qualified leads. The role requires 1+ years of B2B demand generation experience, strong writing skills, and data-driven approach. The company offers a range of benefits, including health and wellness, work-from-home options, and professional development opportunities.

Client Relations Lead

Company: Cision

Location: USA

Posted Nov 12, 2024

The Client Relations Lead is responsible for maintaining and strengthening customer relationships, ensuring communication flow, resolving issues, and driving client renewals and upselling. The role requires strong relationship management skills, data analysis, and proficiency in Excel.

Senior Solution Architect

Company: Anaplan

Location: USA

Posted Nov 12, 2024

Anaplan is looking for a Senior COE Architect/Solution Architect to support their Global Presales Team. The role involves building domain-specific models, advising on complex proof of concept models, and serving as a subject matter expert on new Anaplan features.

Legal Intern - Privacy (Spring Semester)

Company: Airbnb

Location: USA

Posted Nov 12, 2024

Airbnb is seeking Legal Interns to join the Privacy Legal team for an internship during the Spring Semester. The ideal candidate must have a solid understanding of privacy law terminology and principles. As an intern, you'll be integrated into a team where you'll contribute to challenging projects and gain practical experience.

Chronicle Onboarding Engineer

Company: Cyderes

Location: USA

Posted Nov 12, 2024

Cyderes is a cybersecurity services provider offering managed security services, identity and access management, and professional services. The company is looking for an Onboarding Engineer to support the implementation of its services to top-tier customers.

Product Manager II - Identity Compliance

Company: Pinterest

Location: USA

Posted Nov 12, 2024

The job posting is for an Identity Product Manager at Pinterest, responsible for developing and leading the company's identity strategy and execution. The role requires 3+ years of experience as a Product Manager, with a focus on age verification and parental controls.

Senior Full Stack Developer

Company: ForceMetrics

Location: USA

Posted Nov 12, 2024

ForceMetrics is a company that aims to transform data for social change by helping public safety and government agencies better utilize data to benefit every individual. They are looking for a Senior FullStack Developer to join their team and build a powerful data search and analytics platform.

Sales Development Representative

Company: Level AI

Location: USA

Posted Nov 12, 2024

Level AI is a Series C startup that transforms customer engagement by reimagining contact centers as strategic assets. The company's AI-powered customer service intelligence platform analyzes every support conversation to deliver enterprise-wide insights that improve quality assurance and agent performance.

Senior Software Engineer

Company: Mozilla

Location: USA

Posted Nov 12, 2024

The Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to building tools that empower users to manage their online identities and maintain their privacy.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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