Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Product Adoption Strategist

Company: Reddit

Location: USA

Posted Nov 12, 2024

The job posting is for a Product Adoption Strategist role at Reddit, responsible for driving the adoption of priority products and features to drive advertiser success and revenue growth. The role requires experience in digital advertising, sales strategy, enablement, and operations, as well as expertise in full-funnel performance advertising objectives.

Analyst Relations Manager

Company: Emburse

Location: USA

Posted Nov 12, 2024

The job posting is seeking an experienced Analyst Relations Manager to build and expand relationships with key industry analysts. The role involves cultivating relationships, developing a strategic analyst relations plan, and communicating the company's value proposition to analysts.

Copywriter

Company: Code.org

Location: USA

Posted Nov 12, 2024

The Copywriter role involves partnering with an Art Director to develop creative concepts for various marketing channels. The job requires strong writing skills, attention to detail, and the ability to work with cross-functional teams. The ideal candidate has 8+ years of experience in creative advertising writing and is familiar with current trends in design, art, and pop culture.

Senior Finance Transformation Manager

Company: Kraken

Location: USA

Posted Nov 12, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Machine Learning Engineer

Company: Found

Location: USA

Posted Nov 12, 2024

Found is building tools to give self-employed people security and peace of mind. They are looking for a Data Scientist to join their team to develop models to identify fraudulent activity and improve their understanding of user quality.

Account Executive - Major

Company: Restaurant365

Location: USA

Posted Nov 12, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. The company is looking for an Account Executive to sell their product suite to national brands and franchisees. The role requires strong sales skills, industry knowledge, and the ability to analyze client needs and provide strategic solutions.

Accountant

Company: Code.org

Location: USA

Posted Nov 12, 2024

The job posting is seeking an Accountant with a strong understanding of accounting principles and excellent interpersonal skills. The role involves maintaining accurate financial records, ensuring compliance with nonprofit accounting standards, and assisting with audits. The expected salary range is $64,000 to $72,000.

Sr. Manager - Engineering

Company: ScienceLogic

Location: USA

Posted Nov 12, 2024

ScienceLogic is a company that empowers intelligent automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. The company is looking for a Senior Manager Engineering to lead multiple engineering teams and contribute to product strategy.

Senior Financial Analyst

Company: Embroker

Location: USA

Posted Nov 12, 2024

The job posting is looking for a Senior Financial Analyst to join Embrokers' growing Financial Planning and Analysis team. The role involves driving forward-looking analyses, partnering with leaders, and providing data-driven insights to influence executive-level strategic decisions.

Lead Product Design, Licensing

Company: Cisco Meraki

Location: USA

Posted Nov 12, 2024

The job posting is for a Design Lead position at Cisco Networking, responsible for building and delivering product experiences using AI, ML, and GenAI. The role requires a strong visual aesthetic, strategic storytelling, and ability to work with cross-functional teams. The company values nurturing the growth and development of its team members and emphasizes the importance of customer-centered design decisions.

Director - Security Engineering

Company: PagerDuty

Location: USA

Posted Nov 12, 2024

PagerDuty is seeking a Director of Security to lead and enhance the security posture of their technology and products. The role requires technical leadership, experience in implementing product security solutions, and strong communication skills.

Android Software Engineer, Fanatics

Company: GameChanger

Location: USA

Posted Nov 12, 2024

GameChanger is a remote-first tech company that believes in the life-changing impact of youth sports. They are looking for an Android Software Engineer to join their team and help develop features for their native Android application.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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