Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Associate Director - Events Marketing

Company: Axios

Location: USA

Posted Nov 09, 2024

The job posting is for an Associate Director of Growth at Axios, responsible for developing and executing marketing programs for Axios Events. The ideal candidate has experience in marketing live and virtual events, exceptional collaboration skills, and strong analytical skills.

Sales Manager - Emerging Markets

Company: Restaurant365

Location: USA

Posted Nov 09, 2024

Restaurant365 is a SaaS company looking for a Sales Manager to oversee Emerging Markets. The role involves leading a team of Account Executives to sell Restaurant365's employee training solutions to adjacent verticals such as hotels, retail, and senior living. The company offers competitive compensation and benefits, including a salary range of $140,000 to $165,000, comprehensive medical benefits, 401k matching, and unlimited PTO.

Senior Full Stack Software Engineer - Developer Tools, Poe

Company: Quora

Location: USA

Posted Nov 09, 2024

Quora is a remote-first company that aims to grow and share the world's knowledge. The company has a culture of transparency, ideasharing, and experimentation, and is looking for a full-stack engineer to join their team. The role involves developing and maintaining tools to make product developers more efficient, and collaborating with product teams to identify pain points and build solutions.

Senior Android Fullstack Engineer - Notifications

Company: Reddit

Location: USA

Posted Nov 09, 2024

Reddit is hiring senior fullstack engineers to work on notifications and emails, focusing on bringing the goodness of Reddit to more people. The company is looking for individuals with expertise in native mobile development on Android and some experience in backend development. The role offers a unique opportunity to work on impactful product iterations and with cross-functional teams.

Head of Holding Company - Programmatic

Company: OpenX

Location: USA

Posted Nov 09, 2024

OpenX is a company that focuses on digital media and advertising, and is looking for a Head of Holding Company Sales to manage and grow relationships with major advertising holding companies in the US.

Director - Executive & Equity Compensation

Company: GitLab

Location: USA

Posted Nov 09, 2024

The job posting is for a Director Executive amp Equity Compensation role at GitLab. The role involves leading the development and administration of executive compensation and equity compensation philosophies and programs. The ideal candidate has deep experience in designing and managing executive and equity compensation programs, is comfortable working in a fast-paced environment, and has excellent communication skills.

University Seminar Professor

Company: Adtalem Global Education

Location: USA

Posted Nov 09, 2024

Chamberlain University is a regionally accredited institution with a 130-year history, offering various degree programs in nursing, health professions, and more. They prioritize a culture of service excellence and care, and are seeking instructors to share their knowledge and experience with students.

Commercialization Program Director

Company: Nextech

Location: USA

Posted Nov 09, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. They offer competitive pay, benefits, and a commitment to diversity. The company is looking for software engineers, finance professionals, and other experts to join their team.

Executive Director - Medical Information

Company: Vera Therapeutics

Location: USA

Posted Nov 09, 2024

Vera Therapeutics is a biotechnology company focused on developing treatments for serious immunological diseases. The company is seeking an Executive Director of Medical Information to create and communicate medical information compliant with industry best practices and applicable regulatory guidelines.

Product Manager - Payroll

Company: Restaurant365

Location: USA

Posted Nov 09, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. The company is looking for a Product Manager Payroll to oversee the R365 Payroll products and collaborate with other teams to drive the payroll strategy. The role requires experience in product management, payroll domain, and excellent communication skills.

Senior UX Researcher - PFM

Company: Rocket Money

Location: USA

Posted Nov 09, 2024

Rocket Money is looking for a Senior UX Researcher to join their Personal Financial Management PFM group. The role requires a strong research skillset, collaboration, and customer obsession. The company offers a competitive salary, benefits, and a positive work environment.

Content Marketing Associate

Company: Recharge

Location: USA

Posted Nov 09, 2024

The Content Marketing Associate role involves creating and executing merchant-facing content to educate, engage, and enable Recharge brands. The ideal candidate is a creative storyteller with experience in content creation, written communication, and data-driven content.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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