Exceptional Customer Experience Jobs in USA

582,170 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the USA area.

Fullstack Engineer - AI

Company: Aleph

Location: USA

Posted Nov 06, 2024

Aleph is a company that is redefining the world of Financial Planning and Analysis. They operate in an established software category with a multibillion TAM, but no clear winner. They are building a platform that centralizes all of a company's financial data and provides a seamless way to bring it into the tools finance teams are already using.

Principal Statistical Programmer (TA-Inflammation and immune system )

Company: ClinChoice

Location: USA

Posted Nov 06, 2024

ClinChoice is a global full-service CRO searching for a Principal Programmer AnalystConsultant to join one of their clients in Inflammation and Immune system TA Team. The role requires high technical skills and thorough industry knowledge to independently perform programming tasks.

Backend Engineer - AI

Company: Aleph

Location: USA

Posted Nov 06, 2024

Aleph is a financial planning and analysis software company that is redefining the industry. They have a unique approach and are building a platform that centralizes financial data and uses AI to make better decisions. They are hiring software engineers to lead the development of AI features and are looking for candidates with experience in AI, algorithms, and data structures.

Manager - Tooling & Infrastructure

Company: Airbnb

Location: USA

Posted Nov 06, 2024

The job description is for a Tooling and Infrastructure Operations Manager at Airbnb. The role involves developing and launching tools and platforms for internal teams and external partners, managing parts of the operation, and reporting on performance. The job requires collaboration with stakeholders, subject matter expertise, and effective communication.

Frontend Engineer - AI

Company: Aleph

Location: USA

Posted Nov 06, 2024

Aleph is a company that is redefining the world of Financial Planning and Analysis. They operate in an established software category with a multibillion TAM, but no clear winner. They are building a platform that centralizes all of a company's financial data and provides a seamless way to bring it into the tools finance teams are already using.

Senior Product Designer - Cash and Money Movement

Company: Wealthfront

Location: USA

Posted Nov 06, 2024

Wealthfront is looking for a senior product designer to focus on making money movement fast, transparent, and seamless. The role requires strong communication skills, critical thinking, and a high bar for craft and executional excellence.

Director of Design and User Research

Company: Nova Talent

Location: USA

Posted Nov 06, 2024

The job description is for a Director of Design and User Research at MileIQ, responsible for leading a team of designers and researchers to create user-centered design solutions. The role requires experience in product design, UX/UI design, and leading design teams.

Procurement Associate

Company: Cofactr

Location: USA

Posted Nov 06, 2024

Cofactr is a startup that empowers those who get critical work done by bridging gaps in traditional supply chain management. They offer a platform that revolutionizes the technical hardware supply chain, ensuring it is precise, efficient, and manageable. The company is looking for a Procurement Associate to join their team.

Payroll Implementation & Support Manager

Company: Lattice

Location: USA

Posted Nov 06, 2024

Lattice is seeking an experienced HRIS and Payroll Implementation and Support Manager to lead high-touch implementations and provide exceptional ongoing support for their HRIS and Payroll solutions.

Senior iOS Software Engineer

Company: Airbnb

Location: USA

Posted Nov 06, 2024

The job posting is for a Senior iOS Engineer to work on the Host Calendar team at Airbnb. The team creates tools to help hosts run their business and provides insights to help them better price their properties. The ideal candidate has an excellent eye for visual detail, a pragmatic approach, and a commitment to quality.

Vice President of Sales - Mass Market and eCommerce

Company: Yubico

Location: USA

Posted Nov 06, 2024

Yubico is a global company that provides security keys and solutions to make the internet more secure for everyone. They offer a range of products and services, including the YubiKey, which is a popular choice for secure login. The company has a strong mission and values, and is committed to making a positive impact on the world.

Manager - Business Development

Company: QuinStreet

Location: USA

Posted Nov 06, 2024

The job description is for a Manager of Business Development at Modernize Home Services. The role requires a self-driven individual with strong communication skills to support customer launches and optimizations. The responsibilities include identifying and signing prospective customers, articulating the 360 Finance value proposition, and developing a comprehensive knowledge of 360 Finance products.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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